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March 2009 - Posts

Scott Hanselman has a suggestion for tech support -- a codeword that clues in the help desk that you kinda know what you're doing. I'm not sure fizzbin will catch on, but it's a nice dream... Read More...
(Part 1) Joel Spolsky has an excellent post on the role of the program manager . I work with program managers, so I read through it comparing his descriptions with the PMs I've known. Then I got to the part on functional specifications and my interest Read More...
 
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