http://blogs.technet.com/jamesone/archive/2008/03/12/looking-after-customers.aspxI'm back from my holiday, and as usual after a break trying to get back into the swing of things ... Various observations seem to link together. Connecting flights in Miami rather than Nassau saved me money but it wasn't worth it. Miami Internationalen-USCommunityServer 2.1 SP1 (Build: 61025.2)http://blogs.technet.com/jamesone/archive/2008/03/12/looking-after-customers.aspx#2993839Thu, 13 Mar 2008 13:03:02 GMTd5e57398-b9ef-4490-9955-07cbb4e4a80d:2993839Richard<p>Made me smile this morning. Your experience of Miami airport is similar to a pilot friend of mine who is half Cuban - imagine the fun he has having a Cuban passport, residing in the UK and flying into Miami....</p>http://blogs.technet.com/jamesone/archive/2008/03/12/looking-after-customers.aspx#2995294Thu, 13 Mar 2008 23:40:21 GMTd5e57398-b9ef-4490-9955-07cbb4e4a80d:2995294Eileen Brown's WebLog<p>I've been having a look at Xobni since Viral told us about it a few weeks ago and I'm impressed. I hadn't</p> http://blogs.technet.com/jamesone/archive/2008/03/12/looking-after-customers.aspx#2995331Thu, 13 Mar 2008 23:48:36 GMTd5e57398-b9ef-4490-9955-07cbb4e4a80d:2995331adamca<p>on the security line delays - Salt Lake City and Denver International Airports have adopted the ski resort Green Circle/Blue Square/Black Diamond difficulty ratings to identify certain security lines as being for Experienced, Intermediate, or Infrequent flyers, as a way to allow those that do know how to get through quickly to move into a line for like-minded passengers.</p> <p>If it's a success, TSA will roll it out nationwide.</p>