We have to help the help deskhttp://blogs.technet.com/it_prose/archive/2005/05/19/405154.aspxInternetnews.com reports on a study completed by Forrester noting "most IT users are not satisfied with their company's IT support, and users are "less than satisfied with their relationships with their IT departments." The big dissatisfiers were theen-USCommunityServer 2.1 SP1 (Build: 61025.2)