The Hot Blog : Hot Issue

Developer related hot issues (Nov. 2009)

Content Team — Wed, 25 Nov 2009 03:41:00 GMT

Hi Everyone, A series of issues that may impact Developers have been reported to Microsoft customer support. From these issues, we figured out several hot issues and authored Knowledge base articles to explain the solutions. To identify and troubleshoot...(read more)

Windows 7 and Windows Server 2008 R2 hot issues (Nov. 2009)

Content Team — Tue, 24 Nov 2009 03:32:00 GMT

Hi Everyone, A series Windows 7 and Windows Server 2008 R2 issues have been reported to Microsoft customer support. From these issues, we figured out several hot issues and authored Knowledge base articles to explain the solutions. To identify and troubleshoot...(read more)

Windows 7 Hot Issues

Content Team — Tue, 13 Oct 2009 03:42:00 GMT

Hi Everyone, A series Windows 7 issues have been reported to Microsoft customer support. From these issues, we figured out several hot issues and authored Knowledge base articles to explain the solutions. To identify and troubleshoot these issues, you...(read more)

Hot Issue - DNS name resolution fails

Content Team — Fri, 13 Jun 2008 12:27:00 GMT

Hi Everyone, This week, we'd like to share a hot issue related to DNS name resolution. Sometimes, you may see the DNS name resolution fails on a Windows system. For example, you may get a “ host not found ” error when you try to ping www.microsoft.com...(read more)

Hot Issue - You are unable to uninstall Internet Explorer 7 after applying Windows Server 2003 Service Pack 2

Chris Mu — Wed, 04 Jun 2008 08:56:00 GMT

Hi everyone, Based on support incident analysis and the Knowledge Base article analysis, we see that the following article has a big impact for Windows Server 2003 and Internet Explorer users. Therefore, we would like to share the information with you...(read more)

Hot Issue - Performance issue caused by GravitixService process

Chris Mu — Fri, 30 May 2008 09:46:00 GMT

Hi Everyone, A series performance issues have been reported to Microsoft customer support. From these performance issues, we figured out a hot one which happens on Windows Server 2003-based computers and has high impact on many users since the beginning...(read more)

Hot Issue - Performance issue caused by Altiris Client Agent Service

Chris Mu — Fri, 16 May 2008 10:58:00 GMT

Hi Everyone,

Now, content team is mainly working on hot-fix related KB articles, at the same time, we also put efforts into the customers support cases. From the cases, we analyse the issues that users encountered and figure out the hot-issues that impact many users. Then we will author KB articles to share the symptoms/causes/resolutions of the hot-issues. We will pick out some newly release hot-issue KB articles and post them on the weblog. Hope it can benefit you.

Recently, we see a hot issue happening on Windows Server 2003 64 bit version. This is a performance decrease issue and may occur on the servers that has Symantec (Altiris) Notification server installed. The cause of this issue lies in the Altiris Client Agent Service (AeXNSAgent).

To identify and troubleshoot this issue, we have published a knowledge base article. Please click the link below for details:

951031 Performance may decrease on a server that is running the 64-bit edition of Windows Server 2003 and that has Symantec Notification Server 6.0 installed

Regards,

Content Team