WEBWIRE – Friday, October 10, 2008

http://www.webwire.com/ViewPressRel.asp?aId=77100

Problems Tend to be People and Processes, Not Technology


Egham, UK — Most failed business intelligence (BI) efforts suffer from one or more of nine fatal flaws, generally revolving around people and processes rather than technology, according to Gartner, Inc.


“Despite years of investing in BI, many IT organisations have difficulty connecting BI with the business, and to get business users fully involved and out of the ‘Excel culture’,” said Bill Hostmann, vice president and distinguished analyst at Gartner. “Just one common mistake can destroy a BI programme, and there is far more risk in nontechnology issues — sponsorship, politics, data quality and so on — than in deploying the infrastructure, tools and applications that support BI. Forewarned is forearmed, so organisations must understand the common flaws that undermine BI projects and prepare an approach to avoid or minimise them.”
Gartner said the failure to achieve strategic results usually stems from one or more of nine common mistakes:

About Gartner:
Gartner, Inc. (NYSE: IT) is the world’s leading information technology research and advisory company. Gartner delivers the technology-related insight necessary for its clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, Gartner is the indispensable partner to 60,000 clients in 10,000 distinct organizations. Through the resources of Gartner Research, Gartner Consulting and Gartner Events, Gartner works with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, U.S.A., and has 4,000 associates, including 1,200 research analysts and consultants in 80 countries. For more information, visit www.gartner.com.