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Bill & Greg's Most Excellent Adventure

Tidbits on Unified Communications for our education customers.

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All, Our team has changed this fiscal year and I wanted to have a new site to reflect those changes with all of our team: Bill Hagen, Mark Garcia, and I. The new site is http://blogs.technet.com/ucedsg/default.aspx CYA there. Greg Katz Read More...
VoIP as you are
Here’s a funny video on Unified Communications. The PBX stays!!! PBX Sitter: The Legend of Dan Wilson Read More...
Unified Communications is not coming, it is here!
Last week I was at Teched where one of my colleagues introduced Sprint in a presentation on Nortel and Microsoft’s continuing efforts around UC. Sprint a long time customer of Nortel and Microsoft and with 64,600 employees operates the largest 100-percent Read More...
OCS – SIP over UDP?
What’s the overhead? What’s the argument. This is a very interesting blog that shows how the least common denominator in SIP communications is TCP but how the argument for UDP has continued over 20 years. http://communicationsserverteam.com/archive/2008/05/23/196.asp Read More...
Blackberry and OCS
I have OCS but some of my execs use Blackberry devices. How can they participate in IM conversations, etc. with OCS? RIM is updating BES to take advantage of OCS. The BES solution will allow for IM one-to-one and multi-party IM. It includes emoticons Read More...
Calling all Users!!
The question I received the other day was on sending voicemail to multiple users using Exchange UM. How can we achieve this? This can be done by creating a Universal Distribution List (DL) and adding all intended Unified Messaging recipients to the DL. Read More...
OCS Reference Tools you can use!!
All Unified Communication End User Reference Guides Favorite OCS Deployment guide End User Content for UC Microsoft Office Communicator Quick Reference Using Communicator with Office Applications Microsoft Office Communicator 2007 Demo Office Communicator Read More...
Case Studies References for UC and UM
Several ask me if they can learn from other Education institutions references so below are a few we have as of May 2008. Many more will be published this summer around OCS adoption and telephony integration. Stay tuned for more! Education Case studies Read More...
MWI
Turn the light on. We have IP phones on campus that we’ve purchased. If we go with Exchange UM how can we light the phone. Exchange 2007 UM doesn’t provide MWI out-of-box. This requires a 3rd party server application. We have three great partners in this Read More...
Planning for OCS 2007 Part II
Topology!!! Most of the time I get questions that start out with, “How many servers Greg?” “I have this many users….”, etc. It’s important to understand how functionality plays a big part in designing and OCS deployment and how the topologies are defined Read More...
Planning for OCS 2007 Part I
Alot of people ask me "How many servers do I need for OCS? How should they be deployed?" etc. The first thing to understand in deploying OCS is to understand the scenarios you want to accomplish with OCS. OCS is a very powerful software collaboration Read More...
Adding favorites programmatically to OWA
In OWA you can provide access to documents and control those permissions for private and public access. What my customers are asking is how can I prepopulate these favorites. There isn't a really easy way or supported way to do this today but it can be Read More...
Office 2008 for Mac SP1 is here
Office 2008 for the Mac Service Pack 1 is available. http://www.microsoft.com/mac/downloads.mspx?pid=Mactopia_Office2008&fid=395D1487-A3A6-4106-A0F8-4D6E1D6D89D2#viewer This update contains several improvements to enhance security, stability, and Read More...
Cached Mode
Cached Exchange Mode was introduced with Outlook 2003. When an Outlook account is configured to use Cached Exchange Mode, Outlook works from a local copy of a user's Exchange mailbox stored in an Offline Folder file (OST file) on the user's computer, Read More...
PST/OST Encryption
The best way to secure a PC is physical access. If someone can gain access to your PC then the job of hacking has been made easier. If a user gains access to a PC that is part of a network and logged in then what access do they have? Everything. This Read More...
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