Updated: KB 940276 is now available.

The SBS SE team has released this update. The installer package can be used to resolve the issue described in the symptoms section.

On a Microsoft Windows Small Business Server 2003 (Windows SBS)-based computer, you may be unable to use Windows Update or Microsoft Update to apply more updates at a certain point. When you try to install an update or a service pack, you may receive an error message that resembles one of the following:

• Name of Update Package Setup could not verify the integrity of the file Update.inf. Make sure the Cryptographic service is running on this computer.

• Failed to install catalog files.

If you check the Svcpack.log file when you install Windows Server 2003 Service Pack 2 (SP2), you may see an error message that resembles the following:

960.484: InstallSingleCatalogFile: MyInstallCatalog failed for Tmp.0.ntprint.cat; error=0xfffffbfe.

If you check the KB nnnnnn.log update installation log, you may see an error message that resembles the following:

708.797: InstallSingleCatalogFile: MyInstallCatalog failed for KB917734.cat; error=0xfffffbfe.

The KB 940276 has been revised and the update is available via Microsoft Update.

How to obtain this update

To obtain this update, visit the following Windows Update Web site:

Install Windows Server 2003 Service Pack 2 for Windows Small Business Server 2003 (KB940276).

This update includes Windows Server 2003 Service Pack 2 (KB914961) and also corrects the problem that prevents you from installing additional updates or service packs on a computer that is running Windows Small Business Server 2003.

Note This update is a large package that contains approximately 400 MB. Expect an extended download and installation period for this update.