http://blogs.technet.com/fss/archive/2008/11/21/getting-the-most-out-of-your-support-call.aspxHello. My name is Joe Anderson, and I work with the CSS Security Support Team. Having firsthand experience with customers, I wanted to give some insight into things that we request when troubleshooting a particular issue. Below, I describe several ofen-USCommunityServer 2.1 SP1 (Build: 61025.2)http://blogs.technet.com/fss/archive/2008/11/21/getting-the-most-out-of-your-support-call.aspx#3157897Sat, 22 Nov 2008 13:33:45 GMTd5e57398-b9ef-4490-9955-07cbb4e4a80d:3157897Getting the Most Out of Your Support Call | MS Tech News<p>PingBack from <a rel="nofollow" target="_new" href="http://mstechnews.info/2008/11/getting-the-most-out-of-your-support-call/">http://mstechnews.info/2008/11/getting-the-most-out-of-your-support-call/</a></p> http://blogs.technet.com/fss/archive/2008/11/21/getting-the-most-out-of-your-support-call.aspx#3158692Mon, 24 Nov 2008 16:26:04 GMTd5e57398-b9ef-4490-9955-07cbb4e4a80d:3158692BlogMS - Official Microsoft Team Blogs<p>203 Microsoft Team blogs searched, 93 blogs have new articles in the past 7 days. 227 new articles found</p> http://blogs.technet.com/fss/archive/2008/11/21/getting-the-most-out-of-your-support-call.aspx#3161923Sat, 29 Nov 2008 14:37:05 GMTd5e57398-b9ef-4490-9955-07cbb4e4a80d:3161923subject: exchange<p>Tutorial- Creating and managing recipients in Exchange Server 2007 Troubleshooting Apple iPhone and Exchange</p> http://blogs.technet.com/fss/archive/2008/11/21/getting-the-most-out-of-your-support-call.aspx#3171862Sun, 21 Dec 2008 20:18:13 GMTd5e57398-b9ef-4490-9955-07cbb4e4a80d:3171862pc forum<p>Great post, explained really well and I could really understand. Thank you.</p>