How is an IT infrastructure like your plumbing?
Let me count the ways...
- People expect the system to just work.
- The system's complexity is hidden from most users.
- A well-designed system enables all sorts of solutions to be delivered.
- Various surges in usage can tax the system.
- People will use the system in unintended ways.
- The system's interconnections with other systems make it more powerful.
- Routine maintenance required.
- On call professionals will repair the system when needed.
And that's why--though I primarily work on IT infrastructure--I feel like a plumber.
