Microsoft Fix it BLOG : Office

Allow damaged AutoShape object open for Office

davecal_ms — Thu, 14 May 2009 01:23:54 GMT

When you try to open an Office file that contains a damaged AutoShape object in Office 2003 Service Pack 3, you receive an error message: "<Office application> experienced an error trying to open the file"

On a computer that is running Microsoft Office 2003 Service Pack 3 (SP3), you try to open an Office file that contains a damaged AutoShape object. When you do this, you cannot open the file. Additionally, you receive an error message that resembles the following error message:

Office application experienced an error trying to open the file. Try these suggestions. Check the file permissions for the document or drive. Make sure there is sufficient free memory and disk space. Open the file with the Text Recovery converter.

This Fix it solution enables functionality provided by the following hotfix:

950522: Description of the Office 2003 hotfix package: March 21, 2008

Slow Templated dialog box fix for Office

davecal_ms — Thu, 14 May 2009 01:23:14 GMT

The Templates dialog box does not appear for three or four seconds when you try to create new documents by using the templates in Office 2003

When you try to create new documents by using templates that are located on a network share in Microsoft Office 2003, the Templates dialog box does not appear for three or four seconds. This problem occurs if you set the file location of the workgroup templates to a drive that you have mapped to the network share.

This Fix it solution enables functionality provided by the following hotfix:

957043: Description of the Office 2003 post-Service Pack 3 hotfix package (Mso.msp): August 26, 2008

Use WinINet Copy

davecal_ms — Fri, 08 May 2009 00:30:00 GMT

Problems occur when you try to open an Office document from a Web site hyperlink in a 2007 Office application on a Windows Vista-based client computer

On a Windows Vista-based client computer, you try to open a Microsoft Office document from a Web site hyperlink in a 2007 Microsoft Office application. When you do this, you may experience the following symptoms:

Performance is slow, or the 2007 Office application may stop responding for several minutes.
You are prompted for authentication even though you previously entered your credentials.
You lose session state. Then, you are redirected to a logon page or to an error page on the Web site.
The document is downloaded two times. When the files are large, the download process consumes more network bandwidth.

Fix spanning mode RDP graphics in Office

davecal_ms — Thu, 30 Apr 2009 02:00:00 GMT

The text in a Graph object in an Office 2003 application seems to overlap or seems to be squeezed together when you use Excel 2003 on a Terminal Services client that is running in Monitor Spanning mode

Solution Information

This Fix it Solution automates enabling the Excel 2003 post-Service Pack 3 hotfix package for Graph.msp discussed in Microsoft Knowledge Base article 958145.

Enable and Disable MOICE

davecal_ms — Thu, 30 Apr 2009 02:00:00 GMT

Description of the Microsoft Office Isolated Conversion Environment update for the Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats

MOICE must be the registered handler for each supported document format.

Solution Information

This Fix it Solution automates enabling and disabling Microsoft Office Isolated Conversion Environment (MOICE) for all supported document formats automatically.

Microsoft Fix it Solution to enable Office to use UNC paths is Live!

davecal_ms — Thu, 23 Apr 2009 05:00:00 GMT

You cannot open a network share from a hyperlink in a Word 2007 document or in an RTF e-mail message

We just released another Fix it Knowledge Base (KB) article. This Fix it addresses the following scenario:

In a Microsoft Office Word 2007 document (.docx) or in a Rich Text Format (RTF) e-mail message, you create a hyperlink to a folder that is located on a network drive. The hyperlink contains a drive letter. If you disconnect the network drive, you cannot open the network share from the hyperlink.

Enable hotfix for the address of this site is not valid Fix it Live!

bmahaf — Fri, 09 Jan 2009 00:34:53 GMT

We just released another Fix it Knowledge Base (KB) article. This Fix it enables the hotfix as described in KB 890474.