Microsoft Fix it BLOG : General

Microsoft Product Support Reports released!

William Keener — Mon, 27 Apr 2009 19:11:00 GMT

Introducing the newest member of the Microsoft Fix it family, Microsoft Product Support Reports (MPSReports). MPSReports helps Support Professionals and ITPros automatically gather critical system and logging information that is used in troubleshooting support issues. Built upon the success of earlier versions of MPSReports, this new releases adds support for Windows Vista and Windows Server 2008, collects more than 500 datapoints, and features a extensibility mode for Support Professionals to create and provide additional diagnostics coverage to their customers.

Come meet the Fix it team online on February 19th!!

JoelSch — Sat, 14 Feb 2009 04:19:00 GMT

Hi everyone!

Joel from the Fix it team here. Come join us online on February 19th at 4:00 PM EST. We'll be hosting a webcast where you can learn more about Fix it and see the technology in action. We want to learn more about you as well! You will have the opportunity to ask questions and get answers directly from the development team who works hard every day to provide you the solutions behind the Fix it button!

To learn more about the webcast, please click this link: CLICK ME

We hope to see you online on the 19th!

-Team Fix it

Welcome to the Fix It For Me Blog

bmahaf — Wed, 19 Nov 2008 21:09:00 GMT

Have you ever come across a Microsoft Knowledge Base (KB) article or been presented with a Windows Error Reporting (WER) solution and asked yourself, why can't Microsoft just fix this for me? Today KB articles and WER solutions provide you with a list of steps that can be followed to resolve your issue. However, tomorrow looks much different and we hope it helps you resolve any issues you have with our products faster and easier.

Our team's purpose is to automate the steps in Microsoft KB articles and Windows Error Reporting (WER) solutions so you can click a button and have the issue resolved.