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Microsoft Product Support Reports

Introducing the newest member of the Microsoft Fix it family, Microsoft Product Support Reports (MPSReports). MPSReports collects general system configuration information for IT and Support Professionals to use in troubleshooting support issues with Microsoft Windows, Exchange, and SQL Server.

 

How to download MPSReports

To use MPSReports, first verify your environment and determine whether you are logged on with an administrator account. Then download the correct package for your environment:

Download Size Environment

MPSReports_x86.exe

2.0 MB

 32-bit (x86)

MPSReports_x64.exe

2.1 MB

64-bit (x64)
System Requirements
  • Windows Vista, Windows XP, Windows Server 2003, or Windows Server 2008; when used with:

How to use MPSReports

After you download MPSReports, just run it and follow the steps in the wizard to collect diagnostic information.

Step 1. Select computer

Select This Computer to collect diagnostic information.

Note To download Microsoft .NET Framework or Powershell requirements to install on another computer, select Another Computer.

MPSReports

Step 2. Select diagnostics

Select the diagnostics that you want to run.

MPSReports

Wait for diagnostic data to be collected

The data collection may take some time, depending on your system configuration.

MPSReports

Step 3: View, save, or e-mail the results

Select what you want to do with the results.

MPSReports

 

Published Monday, April 27, 2009 3:30 PM by William Keener

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# Microsoft Product Support Reports released!

Monday, April 27, 2009 12:15 PM by Microsoft Fix it BLOG

Introducing the newest member of the Microsoft Fix it family, Microsoft Product Support Reports (MPSReports)

# re: Microsoft Product Support Reports

Tuesday, April 28, 2009 6:35 PM by john

AppName: iexplore.exe AppVer: 8.0.6001.18702 ModName: mscoree.dll

ModVer: 2.0.50727.3053 Offset: 00005810

# re: Microsoft Product Support Reports

Monday, May 18, 2009 2:41 AM by Mary M. Ramirez

This is a great idea, albeit I've not found the tool I need to fix my O. E. 6

"new message problem".

Upon opening a "new mail" in O.E. 6 a partial page opens with the top of the page showing ok and the bottom showing whatever is already open at that time.

Did all the problems with O.E. pop up suddenly? because I don't remember anything previously being wrong.

Thanks for your help

Mary  

# re: Microsoft Product Support Reports

Monday, May 25, 2009 6:33 PM by Lowell

Good improvement in the tool!  Is there an easy way to view the results?  When I open the XML file it opens in IE, and appears to have formatting instructions in the code but simply shows raw XML code.

# re: Microsoft Product Support Reports

Friday, August 07, 2009 1:17 AM by DVD To Blackberry Converter

after downloadin sevral reg keys still no luck, then came this fixit .     worked 1st time and no restart required a++++++

# re: Microsoft Product Support Reports

Friday, December 04, 2009 9:04 AM by miriam

internet explorer stops working confirm email me  miriam617@msn.com

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