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Enable feature restrict about protocol

clip_image002 Navigation is canceled when you browse to Web pages that are in different Internet Explorer security zones

This Fix it reverses the previously released Disable Feature Restrict about protocol that addressed a problem that occurred after you installed cumulative security update 961260 for Internet Explorer (MS09-002) on Windows Vista or Windows Server 2008.  This problem is now resolved by installing security update 963027. For more information about this change, and to download the Fix it, visit the following Web page:

967941 - Navigation is canceled when you browse to Web pages that are in different Internet Explorer security zones

Known issues with this Fix it solution

  • If you receive an message indicating that the Fix it does not apply to your system, then make sure you are running Windows Vista with Internet Explorer 7 and previously applied security update 961260 (MS09-002). To work around this problem until the updated Fix it is released, follow the manual steps in any of the workaround methods in 967941.
Published Wednesday, April 22, 2009 10:00 PM by JohnBuk
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# re: Disable feature restrict about protocol

Tuesday, February 17, 2009 12:14 PM by Casey

Thanks for the fix.  But, I am wondering, from a security perspective, if this is the correct approach.  Is there more technical information available about why certain redirects from Protect Mode On to Off fail?  

# re: Disable feature restrict about protocol

Wednesday, February 18, 2009 1:59 PM by alfredo schumann

Y CAN´T OPEN MY BANCO DO BRASIL HOMEBANK. THE MESSAGE IS : CANCELED NAVIGATION . MY COMPUTER  WORKS WHIT WINDOWS VISTA. SOLUTION PLEASE...

TANKS SCHUMANN

# re: Disable feature restrict about protocol

Thursday, February 19, 2009 12:53 AM by Aleksandar

I CAN´T OPEN MY BANCO SKANDIABANKEN (NORWEY). THE MESSAGE IS : CANCELED NAVIGATION . MY COMPUTER  WORKS WHIT WINDOWS VISTA. SOLUTION PLEASE...

TANKS...

# re: Disable feature restrict about protocol

Thursday, February 19, 2009 9:24 AM by brunna

quero saber como corrigir isso

# re: Disable feature restrict about protocol

Friday, February 20, 2009 4:53 AM by José Aparecido Buffon

I CAN'T OPEN MY BANCO DO BRASIL HOMEBANK, THE MESSAGE IS: CANCELED NAVIGATION. MY COMPUTER WORKS WITH WINDOW VISTA.

I FIXED THE PROBLEM THE FIRST TIME. BUT TODAY, THE PROBLEM RETURNED.

I WANT TO FIX THE PROBLEM DEFINITELY.

PLEASE, HELP ME.

BUFFON

# re: Disable feature restrict about protocol

Friday, February 20, 2009 12:29 PM by germana

I CAN'T OPEN MY BANCO DO BRASIL HOMEBANK, THE MESSAGE IS: CANCELED NAVIGATION. MY COMPUTER WORKS WITH WINDOW VISTA.

I WANT TO FIX THE PROBLEM DEFINITELY.

PLEASE, HELP ME.

# re: Disable feature restrict about protocol

Saturday, February 21, 2009 2:07 PM by William Keener

If the problem is not resolved after you run this Fix it, close all Internet Explorer windows and then re-open Internet Explorer. We are investigating an update to this Fix it to prompt you to close Internet Explorer first.

# re: Disable feature restrict about protocol

Thursday, February 26, 2009 6:16 PM by OSCAR PIRES FILHO

quero e preciso acessa o bco brasil porem não instala o programa FIX IT  providencias urgentes MICROSOFT°°///°???????????

# re: Disable feature restrict about protocol

Thursday, February 26, 2009 6:16 PM by OSCAR PIRES FILHO

quero e preciso acessa o bco brasil porem não instala o programa FIX IT  providencias urgentes MICROSOFT°°///°???????????

# re: Disable feature restrict about protocol

Thursday, February 26, 2009 9:27 PM by ROMULO DA SILVA

I can't open may Banco Brasil homebank, I want a solution, because I need access this site: https://bancobrasil.com.br.

thanks. Please, answerme in portuguese

# re: Disable feature restrict about protocol

Friday, February 27, 2009 4:47 PM by Jainara

I can't open may Banco Brasil homebank. I want a solution, because I need access this site: https://bancobrasil.com.br.

# re: Disable feature restrict about protocol

Saturday, February 28, 2009 5:00 PM by ELIZABETH KNAUER

I CAN'T OPEN MY BANCO DO BRASIL HOMEBANK, THE MESSAGE IS: CANCELED NAVIGATION. MY COMPUTER WORKS WITH WINDOW VISTA.

I RAN PROTOCOL FIX IT, BUT IT DIDN'T WORK. THE MESSAGE IS: THE FIX IT DOES NOT APPLY TO YOUR SYSTEM.

MY OS IS WINDOWS VISTA HOME PREMIUM AND NAVIGATOR INTERNET EXPLORER 7.

# re: Disable feature restrict about protocol

Saturday, February 28, 2009 7:38 PM by Frederico

Please, I can´t access my Banco do Brasil homebank (www.bb.com.br). The Fix It protocol didn't work (MESSAGE:THE FIX IT DOES NOT APPLY TO YOUR SYSTEM).

I need a urgent solution. HELP ME!!!

# re: Disable feature restrict about protocol

Sunday, March 01, 2009 8:52 AM by Tiago Vitor

Gostaria de acessar o BB. preciso de ajuda para atualizar o Fix It.

# re: Disable feature restrict about protocol

Sunday, March 01, 2009 9:58 AM by Carol Joglar

Por favor necessito urgente acessar o banco do Brasil, porém depois de instalar o FIX IT ele nao acessa, dando "navegacion cancelada"! o que posso fazer? O sistema operacional que uso é o Windows vista con internet explorer 7.0.

# re: Disable feature restrict about protocol

Sunday, March 01, 2009 10:38 AM by Paulo Russo

Estou tentando acessar o Banco do Brasil a partir de um Laptop com Windows Vista e não consigo instalar o FIX IT. A mensagem é: THE FIX IT DOES NOT APPLY TO YOUR SYSTEM.

Preciso de ajuda ...

# re: Disable feature restrict about protocol

Sunday, March 01, 2009 5:00 PM by José Tarcísio

Estou tentando acessar o Banco do Brasil a partir de um Laptop com Windows Vista e não consigo instalar o FIX IT.A mensagem é: THE FIX ITO DOES NOT APPLY TO YOUR SYSTEM. PRECISO DE AJUDA

# re: Disable feature restrict about protocol

Tuesday, March 03, 2009 12:12 PM by josé newton

Estou tentando acessar o Banco do Brasil com Windows Vista e não consigo instalar o FIX IT. A mensagem é: THE FIX IT DOES NOT APPLY TO YOUR SYSTEM.

Solicito providencias para acessar o Gerenciador Financeiro

# re: Disable feature restrict about protocol

Tuesday, March 03, 2009 12:39 PM by josé newton

Please, I can´t access my Banco do Brasil homebank (www.bb.com.br). The Fix It protocol didn't work (MESSAGE:THE FIX IT DOES NOT APPLY TO YOUR SYSTEM).

# re: Disable feature restrict about protocol

Tuesday, March 03, 2009 5:31 PM by Masayuki Yamaguchi

Não consigo acessar o Banco do Brasil após a introdução de Segurança BB. Espero retomar o acesso ao BB com a Atualização do Windows Vista. Pelo menos o "FIX IT" carregou.

# re: Disable feature restrict about protocol

Tuesday, March 03, 2009 8:24 PM by Rafael

Não consigo acessar o Banco do Brasil mesmo depois do FIX IT. Quando eu o executo uma mensagem diz que ele é incompatível com o meu sistema. O que fazer?

# re: Disable feature restrict about protocol

Wednesday, March 04, 2009 10:00 AM by Fernando

Não consigo instalar o gerenciador financeiro do Banco do Brasil em função erro de navegação cancelada. O fix it não soluciona o problema. Como posso solucionar isto? Com quem falar? Rezo pra quem?

# re: Disable feature restrict about protocol

Thursday, March 05, 2009 8:50 AM by Beverly

I keep getting an error message "Memo Auto Backup Launcher has encountered a problem and needs to close  Please tell Microsoft

# re: Disable feature restrict about protocol

Friday, March 06, 2009 7:38 AM by Camila

windows vista é um lixo! estou com o mesmo problema para acessar o site do bb e a microsoft fala q tem que instalar o fix it, mas a p... da microsoft não ensina como consertar quando o fix it não funciona.

# re: Disable feature restrict about protocol

Friday, March 06, 2009 8:11 AM by Camila

ah, baixem o firefox, pelo menos funciona!

# re: Disable feature restrict about protocol

Friday, March 06, 2009 12:43 PM by maria hipolita

preciso instalar programa para bb.com

# re: Disable feature restrict about protocol

Sunday, March 08, 2009 6:00 PM by rosane melo

I am a customer of the largest bank in Latin America - Banco do Brasil, and can' t access my accounts because your solution to fix the problem regarding the message "navigation to the webpage has been cancelled" does not work . We get a message that the solution does not apply to your system!

Rosane melo

# re: Disable feature restrict about protocol

Monday, March 09, 2009 2:31 PM by Jaime Costa

Incluir no meu navegador o Site http;//support.microsoft.com./kb/967941

# re: Disable feature restrict about protocol

Monday, March 09, 2009 2:33 PM by Jaime Costa

Incluir no meu navegador o Site http;//support.microsoft.com./kb/967941

# re: Disable feature restrict about protocol

Tuesday, March 10, 2009 4:05 PM by Bjørnar Moe Jacobsen

Doesn't seem to work, still having problems accessing www.SKANDIABANKEN.NO, a Scandinavian Bank.

Greetings from a rather frustrated outdated MCSE, who can't pay his bills :-((((

# re: Disable feature restrict about protocol

Saturday, March 14, 2009 2:29 PM by William Keener

For those getting the error message "THE FIX IT DOES NOT APPLY TO YOUR SYSTEM"...this is a problem with our Fix it. We are aware of this problem and are currently working on a solution as high priority. We'll update this blog post when the updated Fix it is available. In the interim, you can fix this problem yourself by following the steps in the KB article:

http://support.microsoft.com/kb/967941

Also, be sure to close and restart Internet Explorer if you use Method 4 to work around this problem.

# re: Disable feature restrict about protocol

Sunday, March 15, 2009 2:22 PM by LUIZ TARCISO COELHO BEZERRA

Não consigo acessar o site www.bb.com.br

# re: Disable feature restrict about protocol

Sunday, March 15, 2009 9:19 PM by Carol Favaro

Eu consegui resolver meu problema quanto ao acesso de minha pagina no Banco do Brasil, para isso segui os passos recomendados no site da microsoft, logo abaixo do FIX, há um caminho que diz "solucionarlo por mi mismo", sigam esses passos e reiniciem o internet explorer.

# re: Disable feature restrict about protocol

Sunday, March 15, 2009 9:36 PM by William Keener

Thanks for letting us know that you were able to solve the problem with the manual steps in our KB article Carol.

# re: Disable feature restrict about protocol

Thursday, March 19, 2009 2:35 PM by Saulo

Estou tentando acessar o Banco do Brasil a partir de um Laptop com Windows Vista e não consigo instalar o FIX IT. A mensagem é: THE FIX IT DOES NOT APPLY TO YOUR SYSTEM.

Preciso de ajuda URGENTE

# re: Disable feature restrict about protocol

Sunday, March 22, 2009 3:02 PM by Linda CREGUT

Please, I can´t access my Banco do Brasil homebank (www.bb.com.br). The Fix It protocol didn't work (MESSAGE:THE FIX IT DOES NOT APPLY TO YOUR SYSTEM).

# re: Disable feature restrict about protocol

Monday, March 23, 2009 6:34 PM by maisa martelleto

não consigo abrir a página do banco do brasil mesmo depois de instalar o fix it. Dá pra solucionar isto? Assim não dá.

# re: Disable feature restrict about protocol

Thursday, March 26, 2009 4:13 PM by William Keener

If you are getting the error message "THE FIX IT DOES NOT APPLY TO YOUR SYSTEM", and you are running Windows Vista with Internet Explorer 7 and security update 961260 (MS09-002), then this is a known issue with our Fix it. We are currently working on a solution as high priority. In the interim, you can fix this problem yourself by upgrading to Vista SP1 or following the workaround steps in the KB article:

http://support.microsoft.com/kb/967941

And be sure to close and restart Internet Explorer if you use Method 4 to work around this problem.

# re: Disable feature restrict about protocol

Monday, March 30, 2009 3:04 PM by odair lucietto

navegaçao cancelada no acesso ao site do banco do brasil. O computador não aceita o programa de correção da microsoft.

# re: Disable feature restrict about protocol

Thursday, April 02, 2009 7:00 AM by Agenilso Morais

Não consigo acessar o site do Banco do Brasil Home Bank, e o problema ainda não foi resolvido.

# re: Disable feature restrict about protocol

Saturday, April 04, 2009 10:39 PM by lais

desejo uma solução pois ao solicitar a instalação da microsoft não se aplicou a configuração do meu computador.necessito de um suporte para a solução do problema

# re: Disable feature restrict about protocol

Sunday, April 05, 2009 2:29 PM by Elvis Chantre

Estou tentando acessar o Banco do Brasil a partir de um Laptop com Windows Vista e não consigo instalar o FIX IT. A mensagem é: THE FIX IT DOES NOT APPLY TO YOUR SYSTEM.

favor, preciso de ajuda

# re: Disable feature restrict about protocol

Monday, April 06, 2009 11:04 AM by Flávio Cavenaghi

estou com o mesmo problema do Elvis. Como fazemos para resolver?

# re: Disable feature restrict about protocol

Thursday, April 09, 2009 9:41 AM by Marianne Neves

Não consigo abrir meu Banco do Brasil, e tbm não consegui instalar o Programa Fix It, meu Windows é o Vista Starter.

Ele dá a mensagem de este programa não se aplica ao meu sistema.

Preciso de uma solução urgente.

Att.,

Marianne

# re: Disable feature restrict about protocol

Saturday, April 11, 2009 4:44 PM by lea marcondes

I can't open my BB B ANCO DO BRSIL.  The message is CANCELED NAVIGATION e my computer is visa bussiness  I need a solutions please.   If you dont believe I wait for long time since I depart and return from HONG KONG.  PLEASE.

# re: Disable feature restrict about protocol

Saturday, April 11, 2009 4:46 PM by lea marcondes

I can't open my BB B ANCO DO BRSIL.  The message is CANCELED NAVIGATION e my computer is visa bussiness  I need a solutions please.   If you dont believe I wait for long time since I depart and return from HONG KONG.  PLEASE.

# re: Disable feature restrict about protocol

Wednesday, April 15, 2009 1:54 PM by Elizângela

Não consigo instalar o programa Fix it no  windows explore 7 (Vista Home Basec). O que devo fazer, pois ja não acesso minha conta do Bco do Brasil pela net a dois meses?

# re: Disable feature restrict about protocol

Wednesday, April 15, 2009 1:54 PM by Elizângela

Não consigo instalar o programa Fix it no  windows explore 7 (Vista Home Basec). O que devo fazer, pois ja não acesso minha conta do Bco do Brasil pela net a dois meses?

# re: Disable feature restrict about protocol

Monday, April 20, 2009 8:11 AM by sujitra misin

I CAN'T OPEN MY BANCO DO BRASIL HOMEBANK, THE MESSAGE IS: CANCELED NAVIGATION. MY COMPUTER WORKS WITH WINDOW VISTA.

I FIXED THE PROBLEM THE FIRST TIME. BUT TODAY, THE PROBLEM RETURNED.

I WANT TO FIX THE PROBLEM DEFINITELY.

PLEASE, HELP ME.

# re: Disable feature restrict about protocol

Monday, April 20, 2009 10:45 AM by Luciana

Please, I can´t access my Banco do Brasil homebank (www.bb.com.br). The Fix It protocol didn't work (MESSAGE:THE FIX IT DOES NOT APPLY TO YOUR SYSTEM).

I need a urgent solution. HELP ME!!!

# re: Enable feature restrict about protocol

Wednesday, August 05, 2009 6:41 PM by henrique

Hey guys, just install JAVA from www.java.com.

Enjoy it!

# Ciencias Naturales

Tuesday, August 25, 2009 7:44 PM by YECENIA

Soy estudiante de ciencias naturales

# Ciencias Naturales

Tuesday, August 25, 2009 7:44 PM by YECENIA

Soy estudiante de ciencias naturales

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