Microsoft Fix it BLOG

An idea which was long overdue. Congrats for launching it :)

This is really great , long overdue but a really great idea, also the articles seem to have been cleaned up and seem pretty straight forward

Thanks for the positive feedback James. A lot of people are working to make sure we can deliver additional automated solutions.

Thanks for the online help...It's more easier now...Thanks once again....

I used you fix as my computer didn't detect my usb digital camera, but the problem didn't go away.

I checked the registery and the "DisableSelectiveSuspend" is there and set to one.

Any idea?

Thank you.

it.rezaameli@gmail.com

I am looking forward to fix the situation with the debugging.

Brian and team,

This is REALLY exciting! I'm grateful!

It would be nice to hear another post from your team at some point about the following:

1. Do you have the ear of many of the dev / debugging teams? Can users who have done their homework submit a bug for a fix here? If the answer's no, can you ask for an accompanying forum to be built where bugs will ACTUALLY be vetted by human eyes? I understand that most of the dev teams at Microsoft are slaving away as it is, but it's so dismaying, when you've exhausted the Discussion Groups and not had a response or any evidence that the appropriate dev team has heard you. Let me give you a single 'for instance':

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.internetexplorer.beta&mid=98063b37-21f9-4048-9423-aac82eee27cc&sloc=en-us

2. It would be great to read a post from your team about how to submit unaddressed bugs to MS, if not through your team.

3. I'd love to hear more about the way MS Support does work. There's no general blog for MS Support, is there?

2.

  Have you ever had a problem with your Windows PC, looked up the Microsoft KnowledgeBase article

This is an initiative that will go a long way for MS. Yes there have been times when you give some a KB Article and ask them follow it, still they make mistakes. Fixitforme will do the trick.

Congratulations for this initiative.

How do I fix a Blue screen error . Any help is fine , thanks

can play a dvd,audio @ video,can't play a cd

FixIt is a great idea. Simplifying knowledge base articles into an automated usable solution is the way things should be in the first place.

Code 8E5E03FA when itry to update to net frame work 3.5

Thank you! You guys are excellent.  Please Please continue to add more Fix It(s).   While I would consider myself an advanced user I am by no means an expert. This has saved me alot of frustration, anger and time tring to isolate, identify find solutions to problems.

El pasado mes de noviembre, Microsoft puso en marcha una iniciativa para proporcionar una solución sencilla

Great!

4 months later, do you guys have any update on that?

Regards,

David

I've a valadated xp home and can't install SP3? I've tried so many times and tweeked and tweeked but no luck. What now?

I was unable to fix runtime error. I followed all your direcitons but to no avail. I need help

cannot stop windows repeated update KB967715 I have 37 of them on my pc always on when i open pc hopyou can fix it

when playing streaming video some will some wont

Please provide a fix to get rid of the estraneous "favorites" button in IE8.  I hate it.  Thanks

Hi, one of the problems I have is that I cannot open the 'add/remove components' from the 'add/remove' section in Control Panel.. I have tried all sorts including looking for files under 'sysoc.ini' where apparently the word 'hide' appears in the sub-files.... apparently if you remove the word 'hide' from the file names the components can be reached, however, I have searched for the 'sysoc.ini' file but cannot locate it.  Please help...  regards - patricia

A couple of months ago 'Floppy Disc Drive A' appeared, I don't know what happened to cause this.... I do not have a floppy drive installed!  I have tried to uninstall the drive without success and it is really annoying me eg, when I want to 'run' a program from my cd drive 'E' the 'A' drive keeps showing.. how can I get rid of the 'A' drive and files relating to it?  regards - patricia

When ever I want to install a program or printer etc I receive a message that a file is needed, sometimes the files are '.dll' and sometimes they are '.sys.' files, I locate the files from the 'search area' but the programmes/printers etc still have problems installing.  Please help.... regards - patricia

In the 'hardware' area under 'System' - 'Device Manager' the list of hardware looks wrong to me.... my PC has been repaired twice in the last 2 years and both times I have been left with problems... eg, under 'Universal Serial Bus Controllers' I have 5 items listed as 'USB Root Hub' and 5 items listed as 'Intel(R) 82801FB/FBM USB Universal Host Controller' but each one has a different number at the end of the file ie, 2658, 2659, 265A, 265B and 265C.. I have other strange things listed in the 'hardware list' but I have to start somewhere to sort it all out. Can you help please? regards - patricia

cannot stop windows repeated update KB967715. I tried to remove through ADD/remove, I tried to re-download and re-install from the MS web site...but it always come back after a reboot. I had a similar case in the past and remember that it was fixed by downloading the KB from the MS web site, meaning the original KB was corrupted on my pc. But here I do not have any idea how to fix , is there a technet doc explaining how to stop loop KB ?