Common causes and solutions to Backup, System Restore, and Complete PC Backup problems

Backup generates error 0x80070057 - Microsoft Windows Vista Community Forums - Vistaheads

Thu, 19 Jul 2007 11:35:15 GMT

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Lsungen fr Probleme mit den Systemsicherungsfunktionen

Teamzille.de — Thu, 16 Aug 2007 23:45:24 GMT

Vista bringt einige Funktionen zur Sicherung und Archivierung der Dateien auf dem Computer mit. Neben der Systemwiederherstellung, Schattenkopien und dem gewhnlichen Backup gibt es nun auch das Complete PC Backup. Mit diesen Funktionen kamen auch einig

re: Common causes and solutions to Backup, System Restore, and Complete PC Backup problems

Quadiago — Mon, 10 Dec 2007 10:44:28 GMT

I've been attempting to resolve an issue which I'm sad to see not listed here.

We've got an application (legacy) that after you've installed it on Vista, causes backups to fail with the error:

"File backup failed. The error is: The system cannot find the file specified. (0x80070002)."

I've also been able to produce a log file for the backup, but I can't deduce from it any useful information.

The only error it mentions is:

[FUNCT] 0x850 - ENTER - _GetElementData

[ERROR] 0x850 - bootlib.cpp#515 [0x490]

[FUNCT] 0x850 - EXIT - _GetElementData [0x490]

And it stops with the following lines:

[FUNCT] 0x850 - EXIT - DiskListPopulateLayoutInfo [0x0]

[INFO ] 0x850 - AddComponent - Path: Disks

[INFO ] 0x850 - Name: harddisk0

[INFO ] 0x850 - bRestoreMetadata: 0

[INFO ] 0x850 - bNotifyOnBackupComplete: 0

[INFO ] 0x850 - bSelectable: 1

[INFO ] 0x850 - bSelectableForRestore: 1

[INFO ] 0x850 - Exiting CVssAsrAPI::OnIdentify()

Can somebody please help?

re: Common causes and solutions to Backup, System Restore, and Complete PC Backup problems

Mark56 — Mon, 04 Feb 2008 22:24:24 GMT

Vist U complete backup error code 0x80780018, I received this error message and I can not do a complete computer backup. Any suggestions for a fix or work around? Thanks Mark

Vista Backup Errors and apologies

James.Random() — Wed, 06 Feb 2008 19:38:56 GMT

I've been waiting for a long time to write this.  Last year I posted about the Vista Backup team

re: Common causes and solutions to Backup, System Restore, and Complete PC Backup problems

Colin — Sun, 10 Feb 2008 13:44:43 GMT

I have the same 0x80070002 problem as Quadiago above. Backup is now completely useless. My last successful incremental backup was on Feb 4 and when the next one was attempted on Feb 9 it failed.

I had done a registry cleanup to solve some problems I had with Adobe flashplayer & Java during that period, but after going through the logs of Registry Mechanic and restoring everything not related with those issues it hasn't fixed it.

I'd be OK starting from scratch with a fresh complete backup. However, even changing the settings to attempt that fails to fix the bug :-(

re: Common causes and solutions to Backup, System Restore, and Complete PC Backup problems

Michael — Tue, 12 Feb 2008 06:17:37 GMT

Hi there! I'm trying to do a Complete PC Backup via DVD+RW for only 19gb used of 160gb total on the hard drive. the backup keeps asking for DVDs until i give up at 10 disks! it should be done in 5. any solution to this so i can use DVDs?

I have used “vssadmin Resize ShadowStorage /For=C: /On=C: /MaxSize=8GB” and also deleted all my restore points to get down to 19gb. there should be options to delete particular restore points, and to set the max size in "System Properties \ System Protection".

cheers

re: Common causes and solutions to Backup, System Restore, and Complete PC Backup problems

Colin — Tue, 12 Feb 2008 23:47:39 GMT

OK - solution found to the 0x80070002 failure I posted above:

It's down to profile entries in the registry without a Profile Image Path.

Look at the keys in:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

I had two keys here lacking image paths. Deleted them both and backup is working again!

No idea how those keys came to be there. Maybe MS should look at what happens when user accounts get deleted (i.e. to check that no erroneous keys are left that can cause backup to fail).

re: Common causes and solutions to Backup, System Restore, and Complete PC Backup problems

cfsbloggers — Wed, 13 Feb 2008 20:49:50 GMT

Hi, Colin

Thanks for sharing your results.

We are preparing a post with more Vista Backup error codes, and that might cast some light in this problem.

--Malu

re: Common causes and solutions to Backup, System Restore, and Complete PC Backup problems

Geoffrey M Smith — Mon, 18 Feb 2008 06:42:53 GMT

I am using Vista Ultimate build 6000 and I have accepted ALL updates offered by Microsoft. I am trying to backup using Vista Ultimate "complete PC backup facillity and get an error message "I/O device error (0x8007045D)". I am trying to backup to a LaCie 500Gb external HDD. I note there have been many many refernces to this error message going back at least 12 months. References to these error messages can be found by a google search on 0x8007045D. Ultimate frustration reigns.

re: Common causes and solutions to Backup, System Restore, and Complete PC Backup problems

CeesH — Mon, 18 Feb 2008 07:46:42 GMT

I get the error message "the drive cannot find the sector requested. (0x8007001B)" when I try to back-up (Vista Home premium/Sony Laptop PCG-8Y2L). Many people seem to have the same issue (search on error code). It works for a while and then ends with that error message.

This bug is not almost half-a-year old so one of these days I hope it gets fixed!