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Messaging & the world of UC

Ramblings on all things tech, trying to stick to Exch & UC...
Windows 7 and Windows Server 2008 R2 - HOT ISSUES LIST Nov 2009

A series Windows 7 and Windows Server 2008 R2 issues have been reported to Microsoft customer support. From these issues, we figured out several hot issues and authored Knowledge base articles to explain the solutions.

 

To identify and troubleshoot these issues, you can find more information from the KB articles:

·         975787  Adjust User Account Control settings in Windows 7

·         976832  Error message when you insert a smart card in a reader on a Windows 7-based or Windows Server 2008 R2-based computer: "Device driver software was not successfully installed"

·         975784  Enable the Quick Launch bar in Windows 7

·         975785  Customize the notification area in Windows 7

·         975786  Customize the notification area in Windows 7

·         975788  Turn off the secure desktop in Windows 7

·         976034  Get a detailed Power Efficiency Diagnostics Report for your computer in Windows 7

·         976170 Troubleshoot Aero problems in Windows 7

·         976877  Troubleshoot Aero problems in Windows 7

·         976736  How to install Windows PowerShell on a computer that is running Windows Server 2008 R2 Core           

·         2006291 Error message When You Bring up the Server Manager Console and click on Add / View Roles: "0x800B0100"

·         977510  Authentication fails when an external client tries to log on by using a read-only domain controller in a perimeter network

 

Outlook 2010 - HOWTO Set up Multiple EXCHANGE profiles from a single account
A new and currently not widely known capability in Outlook 2010 is the ability to sync with multiple Exchange Servers.

To do this, simply close down Outlook and configure the required profiles using the Control Panel > Mail applet.

This is useful for a number of scenarios - testing,  when you maintain a mailbox in more than one organization, a connection to an SBS server at home or even with BPOS.

Hope this helps :)

Office 2010 Beta has launched - get it HERE!!

The public beta has launched and now YOU can finally get hold of Office 2010. You can download it from HERE and try out some of the great new features such as:

·         Conversation threading in Outlook

·         Improved rules management in InfoPath

·         The ribbon UI in SharePoint

·         InfoPath “quick” publish functionality

·         The Business Connectivity Services for SharePoint (a much improved version of the BDC)

·         The new SharePoint Workspace

·         Tighter integration between SharePoint and Office (including InfoPath list editing)

·         New InfoPath controls

·         Slicers in Excel

·         The Office “backstage” tab

I’m really excited about some of the major improvements in Outlook 2010!  - The intergrated IM is great, and the online archive is also a step in the right direction.

Need a FREE world class Antivirus engine for your home PCs?? Get the FREE DOWNLOAD HERE!!
Microsoft has launched Microsoft Security Essentials…

Microsoft Security Essentials provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.

Microsoft Security Essentials is a free download from Microsoft that is simple to install, easy to use, and always kept up to date so you can be assured your PC is protected by the latest technology. It’s easy to tell if your PC is secure — when you’re green, you’re good. It’s that simple.

Microsoft Security Essentials runs quietly and efficiently in the background so that you are free to use your Windows-based PC the way you want—without interruptions or long computer wait times.

Official site: http://www.microsoft.com/security_essentials

http://blogs.technet.com/mmpc/archive/2009/09/29/introducing-microsoft-security-essentials.aspx

MSE-Banner

Security Essentials engine and updates are backed up by the Microsoft Malware Protection Centre (MMPC) which provides world class antimalware research and response capabilities that support Microsoft’s range of security products and services. With laboratories in multiple locations around the globe including Melbourne – Australia, Redmond - USA, Dublin - Ireland, with additional researchers in Japan, California, New York and other locations the MMPC is able to respond quickly and effectively to new malicious and potentially unwanted software threats wherever and whenever they arise.
Learn more about the Microsoft Malware Protection Centre (MMPC)

Microsoft security products

Get and stay protected with Microsoft security products

Enterprise protection

  Forefront
Learn more about Microsoft Forefront
Consumer protection
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Learn more about Microsoft Security Essentials

Forefront Threat Management Gateway (TMG) 2010 released!!
Forefront Threat Management Gateway (TMG) 2010 development is now finished, and its released - the 120 day evaluation version is available for download
 
There are some really exciting new features including EMP (Enterprise Malware Protection), URLF (URL Filtering), HTTPSi (HTTPS Inspection), NIS (Network Inspection System), ISPR (ISP Redundancy), ENAT (Enhanced NAT), EMS (Enterprise Management Server) and Stirling connectivity.

forefront_tmg_small

Forefront Threat Management Gateway 2010 allows employees to safely and productively use the Internet without worrying about malware and other threats. It provides multiple protection capabilities including URL filtering, antimalware inspection, intrusion prevention, application- and network-layer firewall, and HTTP/HTTPS inspection – that are integrated into a unified, easy to manage gateway, reducing the cost and complexity of Web security.

When the non-timebombed version is released shortly, you will be able to export your TMG evaluation configuration and reinstall on the non-evaluation code by:

 

1. Export (back up) the config (including secrets)

2. Remove TMG evaluation

3. Install TMG non-evaluation

4. Import (restore) the config

More info from the announcement on the Forefront TMG (ISA Server) Product Team Blog:

Forefront Threat Management Gateway 2010 Release

It is our pleasure to announce that Forefront Threat Management Gateway (TMG) 2010 was released to manufacturing yesterday (Nov 16th, 2009) after completing 3 Beta releases and receiving extensive customer feedback. The trial version is available for download today, and the product will be widely available for purchase soon.

We encourage you to download the new release and evaluate it in your environment. Forefront TMG provides an unparalleled value to the network security marketplace by integrating multiple web security technologies into a single, comprehensive solution. Forefront TMG is also all about “the basics” to ensure that besides the breadth of new features, Forefront TMG also provides the best infrastructure to run those features: reliability, scalability, performance and security. I would also like to take this opportunity and personally thank the very active user community in providing feedback throughout the cycle. Your support in downloading, deploying early versions and providing feedback was essential for us in the process of creating this product. We have incorporated significant parts of this feedback into the product, which is important in the process of making a great product.

In the following sections I will list some of the new functionality that we have added into TMG and will cover some of our infrastructure investments.

Secure Web Gateway
Forefront TMG is a Secure Web Gateway (SWG) that improves security enforcement by integrating multiple detection technologies such as URL filtering, Anti Malware, and intrusion prevention into a single, easy-to-manage solution. We have seen a lot of interest in the features that comprise this solution, so here is some information on what they do and how:

URL Filtering: URL Filtering allows controlling end-user access to Web sites, protecting the organization by denying access to known malicious sites and to sites displaying inappropriate or nonproductive materials, based on URL categories. TMG features over 80 URL categories including security-oriented categories, productivity-oriented and liability-oriented categories. Forefront TMG uses Microsoft Reputation Services (MRS), a cloud-based categorization system hosted in Microsoft data center. To ensure the best bandwidth utilization and low latency, Forefront TMG has implemented a local URL cache. There is a lot more on URL Filtering available in an earlier URL Filtering post.

Anti Malware: Stopping malware on the edge significantly decreases the possibility that a virus will hit a computer with anti-virus signatures that are not up-to-date or a test computer without an anti-virus to protect it. TMG has integrated the Microsoft Anti Malware engine to provide world class scanning and blocking capability on the edge.

Network Inspection System (NIS): NIS is a generic application protocol decode-based traffic inspection system that uses signatures of known vulnerabilities, to detect and potentially block attacks on network resources. NIS provides comprehensive protection for Microsoft network vulnerabilities, researched and developed by the Microsoft Malware Protection Center - NIS Response Team, as well as an operational signature distribution channel which enables dynamic signature snapshot distribution. NIS closes the vulnerability window between vulnerability disclosures and patch deployment from weeks to few hours.

In addition, we have introduced HTTPS scanning to enable inspection of encrypted sessions, eased the deployment and management with a set of easy to use wizards and significantly improved logging and reporting to provide full visibility into how your organization is accessing the web and whether it’s compliant with your organization’s policy.

VPN, Firewall, Email Protection and Infrastructure.
We have also made significant investments to ensure that we keep delivering top notch VPN and Firewall functionality. We made quality improvements in Web Caching and made sure it works well with the new Windows 7 BranchCache feature. We have added several new features, among them: Email Protection, ISP redundancy, NAP integration with VPN role, SSTP, VoIP traversal (SIP support), Enhanced NAT, SQL logging and Updated TMG Client (previously known as the Firewall Client). In addition TMG was built as a native 64bit product that supports Windows Server 2008 R2, and Windows Server 2008 SP2, allowing better scalability and increased reliability.

These improvements are in direct response to your requests and protection needs. We firmly believe that listening to your voice makes our product better! We are looking forward to hearing what you think about TMG 2010 as you test and deploy in your own environment. So go ahead and download it today to try it out!

Update Rollup 1 for Exchange Server 2007 SP2 has now been released!

Microsoft has released Update Rollup 1 for Exchange Server 2007 Service Pack 2 (KB 971534) to the download center. The release of the rollup via Microsoft Update will happen on November 24. 

While the bulk of the changes in this rollup are bug fixes, there have also been some great improvements to the patch installer. Here are a few of the improvements:

1) Ability to cancel installation of a rollup.

2) Pre-installation checks for common issues faced by customers

3) Shorter downtime of Exchange Services during deployment of the rollup.

4) Ability for Exchange administrators to execute custom PowerShell scripts before and after rollup installation to stop 3rd party services loading Exchange assemblies and causing a reboot.

Some of the critical product bug fixes in this rollup are:

1) KB 971010 - Intermittent issue where a database does not mount when CCR failover happens due to missing temp log file

2) KB 941775 - Running Isinteg for the first time on a newly created DB fails

3) KB 972115 - Transport rule does not fire for MDNs if header is folded because the report-type is not evaluated

KB 971534 has more details about this release and a complete list of all fixes included in this rollup.

This announcement will also be posted on

· Exchange Team Blog

· Exchange Software Updates Technet forum

The Cryptic NDR Codes Revealed!

Seems I am always being asked about the actual meaning of the various cryptic non delivery reports generated by Exchange, This blog explains the meaning of the NDR Error Codes received in Non-Delivery reports. This information can be useful in determining the specific cause of the email delivery failure and indicates where to perform troubleshooting is needed.

4.2.2 The recipient has exceeded their mailbox limit. It could also be that the delivery directory on the Virtual server has exceeded its limit. (Default 22 MB)
4.3.1 Not enough disk space on the delivery server. Microsoft say this NDR maybe reported as out-of-memory error.
4.3.2 Classic temporary problem, the Administrator has probably frozen the queue.
4.4.1 Intermittent network connection. The server has not yet responded. Classic temporary problem. If it persists, you will also a 5.4.x status code error.
4.4.2 The server started to deliver the message but then the connection was broken.
4.4.6 Too many hops. Most likely, the message is looping.
4.4.7 Problem with a timeout. Check receiving server connectors.
4.4.9 A DNS problem. Check your smart host setting on the SMTP connector. For example, check correct SMTP format. Also, use square brackets in the IP address [197.89.1.4] You can get this same NDR error if you have been deleting routing groups.
4.6.5 Multi-language situation. Your server does not have the correct language code page installed.
5.0.0 SMTP 500 reply code means an unrecognised command. You get this NDR when you make a typing mistake when you manually try to send email via telnet. More likely, a routing group error, no routing connector, or no suitable address space in the connector. (Try adding * in the address space) This status code is a general error message in Exchange 2000. In fact Microsoft introduced a service pack to make sure now get a more specific code.
5.1.x Problem with email address.
5.1.0 Often seen with contacts. Check the recipient address.
5.1.1 Another problem with the recipient address. Possibly the user was moved to another server in Active Directory. Maybe an Outlook client replied to a message while offline.
5.1.3 Another problem with contacts. Address field maybe empty. Check the address information.
5.1.4 Two objects have the same address, which confuses the categorizer.
5.1.5 Destination mailbox address invalid.
5.1.6 Problem with homeMDB or msExchHomeServerName - check how many users are affected. Sometimes running RUS (Recipient Update Service) cures this problem. Mailbox may have moved.
5.1.7 Problem with senders mail attribute, check properties sheet in ADUC.
5.2.x NDR caused by a problem with the large size of the email.
5.2.1 The message is too large. Else it could be a permissions problem. Check the recipient's mailbox.
5.2.2 Sadly, the recipient has exceeded their mailbox limit.
5.2.3 Recipient cannot receive messages this big. Server or connector limit exceeded.
5.2.4 Most likely, a distribution list or group is trying to send an email. Check where the expansion server is situated.
5.3.0 Problem with MTA, maybe someone has been editing the registry to disable the MTA / Store driver.
5.3.1 Mail system full. Possibly a Standard edition of Exchange reached the 16 GB limit.
5.3.2 System not accepting network messages. Look outside Exchange for a connectivity problem.
5.3.3 Remote server has insufficient disk space to hold email. Check SMTP log.
5.3.4 Message too big. Check limits, System Policy, connector, virtual server.
5.3.5 Multiple Virtual Servers are using the same IP address and port. See Microsoft TechNet article: 321721 Sharing SMTP. Email probably looping.
5.4.0 DNS Problem. Check the Smart host, or check your DNS. It means that there is no DNS server that can resolve this email address. Could be Virtual Server SMTP address.
5.4.1 No answer from host. Not Exchange's fault check connections.
5.4.2 Bad connection.
5.4.3 Routing server failure. No available route.
5.4.4 Cannot find the next hop, check the Routing Group Connector. Perhaps you have Exchange servers in different Routing Groups, but no connector.
5.4.6 Tricky looping problem, a contact has the same email address as an Active Directory user. One user is probably using an Alternate Recipient with the same email address as a contact.
5.4.7 Delivery time-out. Message is taking too long to be delivered.
5.4.8 Microsoft advise, check your recipient policy. SMTP address should be cp.com. NOT server.cp.com.
5.5.0 Underlying SMTP 500 error. Our server tried ehlo, the recipient's server did not understand and returned a 550 or 500 error. Set up SMTP logging.
5.5.2 Possibly the disk holding the operating system is full. Or could be a syntax error if you are executing SMTP from a telnet shell.
5.5.3 More than 5,000 recipients. Check the Global Settings, Message Delivery properties.
5.5.5 Wrong protocol version.
5.6.3 More than 250 attachments.
5.7.1 Permissions problem. For some reason the sender is not allowed to email this account. Perhaps an anonymous user is trying to send mail to a distribution list. Check SMTP Virtual Server Access Tab. Try checking this box: Allow computers which successfully authenticate to relay. User may have a manually created email address that does not match a System Policy.
5.7.2 Distribution list cannot expand and so is unable to deliver its messages.
5.7.3 Check external IP address of ISA server. Make sure it matches the SMTP publishing rule.
5.7.4 Extra security features not supported. Check delivery server settings.
5.7.5 Cryptographic failure. Try a plain message with encryption.
5.7.6 Certificate problem, encryption level maybe to high.
5.7.7 Message integrity problem.

As always, comments welcome !
Exchange Server 2010 Deployment Assistant Released - Get it Here!

We heard concerns from our early adoption Exchange Server 2010 customers regarding transitioning from Exchange Server 2003 and/or Exchange Server 2007 in a few key areas. One of which is the fact that you, Exchange/IT administrators, are burdened with complex migration steps (multiple firewall rules, multiple certificates, multiple external URLs/ports for clients). This complexity means there is opportunity for misconfiguration, which causes deployments to stall-not to mention a lot of frustration.

Based on this feedback and our desire to help streamline the deployment experience, we created Exchange Server 2010 Deployment Assistant which can be accessed at http://technet.microsoft.com/exdeploy2010

It allows you to create Exchange 2010 on-premises deployment instructions that are customized to your environment. The Assistant asks a small set of questions, and based on a your answers, it provides a finite set of instructions that are designed to get you up and running on Exchange 2010.  The idea is that, instead of wading through the 2000+ topics in the Exchange 2010 library, you can answer a few simple questions, and the Assistant gives you just enough customized content to do the upgrade.

More content is coming:
In this version of the Deployment Assistant, content is available for customers upgrading from Exchange 2003. Additional upgrade scenarios will be available in early 2010 (upgrading from Exchange Server 2007, or a mixed Exchange Server 2003/2007 environment for example). We will also work on the integration of cross-premise scenarios.

Here is a screenshot from the Assistant, after the initial set of questions were answered and instructions generated.

We would love your feedback. Prior to this launch, feedback from Exchange subject matter experts and a group of our Microsoft field consultants and engineers who work with you every day was incorporated.  Feel free to leave a comment here, or send an email to edafdbk AT microsoft DOT com via the 'Feedback' link located in the header of every page of the Deployment Assistant. Also, please send us your 'success stories' after using this tool... we'd love to hear about them!

Exchange 2010 Mailbox Role Calc Released - Grab a coffee and start reading...

Overview

The Exchange Mailbox Server role is arguably one of the most important roles within an Exchange deployment for it stores the data that users will ultimately access on a daily basis. Therefore, ensuring that you design the mailbox server role correctly is critical to your design.

With Exchange 2010 you can deploy a solution that leverages mailbox resiliency and has multiple database copies deployed across datacenters, implements single item recovery for data recovery, and has the flexibility in storage design to allow you to deploy on storage area networks utilizing fibre-channel or SATA class disks or on direct attached storage utilizing SAS or SATA class disks with or without RAID protection. But, in order to design your solution, you need to understand the following criteria:

  • User profile - the message profile, the mailbox size, and the number of users
  • High availability architecture - the number of database copies you plant to deploy, whether the solution will be site resilient, the desired number of mailbox servers
  • Server's CPU platform
  • Storage architecture - the disk capacity / type and storage solution
  • Backup architecture - whether to use hardware or software VSS and the frequency of the backups, or leverage the Exchange native data protection features
  • Network architecture - the utilization, throughput, and latency aspects

Previous versions of Exchange were somewhat rigid in terms of the choices you had in designing your mailbox server role. The flexibility in the architecture with Exchange 2010, allows you the freedom to design the solution to meet your needs. Prior to making any decisions, please review the following topics from the Exchange 2010 Online Help:

After you have determined the design you would like to implement, you can follow the steps in the Understanding Exchange Performance section of the Exchange 2010 Online Help to calculate your solution's CPU, memory, and storage requirements, or you can leverage the Exchange 2010 Mailbox Server Role Requirements Calculator.

The calculator is broken out into the following sections (worksheets):

  • Input
  • Role Requirements
  • LUN Requirements
  • Backup Requirements
  • Log Replication Requirements
  • Storage Design

Important: The data points provided in the calculator are an example configuration. As such any data points entered into the Input worksheet are specific to that particular configuration and do not apply for other configurations. Please ensure you are using the correct data points for your design

Input

When you launch the Exchange 2010 Mailbox Server Role Requirements Calculator, you are presented with the Input worksheet. This worksheet is broken down into 5 key areas. This section is where you enter in all the relevant information regarding your intended design, so that the calculator can generate what you need in order to achieve it.

Note: There are many input factors that need to be accounted for before you can design your solution. Each input factor is briefly listed below; there are additional notes within the calculator that explain them in more detail.

Environment Configuration

Within Step 1 you will enter in the appropriate information concerning your messaging environment's configuration - the high availability architecture and database copy configuration, the data and I/O configuration, and CPU inputs.

Note: For optimal sizing, choose a multiple of the total number of database copies you have selected for the number of mailbox servers.

Exchange Environment Configuration

  1. Do these servers only have the mailbox server role installed? Having the Hub Transport and Client Access server roles also installed on the along with the mailbox server role affects your design in the areas of load balancing client requests, memory utilization, and CPU utilization.
  2. Are you deploying a database availability group (DAG)? Deploying the solution as DAG provides you additional flexibility and resiliency choices like having multiple mailbox database copies, leveraging flexible mailbox protection features in lieu of traditional backups, and flexibility in your storage architecture (e.g. RAID or JBOD).
  3. Are you deploying the DAG in a site resilient configuration? A DAG can be stretched across 2 or more datacenters (the calculator only allows for 1 datacenter) without requiring the AD site or network subnet to be stretched.
  4. What user distribution model will you be leveraging in your site resilient architecture? When planning a site resilience model with Exchange 2010, keep in mind there are two variables that need to be considered: namespace model and user distribution model. For the namespace or datacenter model, Exchange 2010 requires both datacenters to be in an Active/Active configuration. This means that both datacenters participating in the DAG solution must have active, reachable namespaces and have the ability to support active load at any time. For the user distribution model, the design can support both Active/Passive and Active/Active user distribution. At this time, the calculator only supports and Active/Passive user distribution model. An Active/Passive user distribution architecture simply has database copies deployed in the secondary datacenter, but no active mailboxes are hosted there and no database copies will be activated there during normal runtime operations. However, the datacenter supports both single cross-datacenter database *overs, and full datacenter activation.
  5. In your site resilient architecture, how far behind can you get in terms of log shipping between datacenters? The effect of the RPO is to evaluate the non-contiguous peak hours (defined in Step 5), say 8am and 4pm, and determine the resulting throughput requirement, assuming that you can take the time in between 8 and 4 to catch up (within the specified RPO, of course). By allowing replication to get behind there are two outcomes: 1. Active Manager is less likely to choose a database copy that has a high copy queue length (unless more viable alternatives aren't available). 2. If the copy queue length is greater than the target server's AutoDatabaseMountDial setting, the database will not automatically mount once activated. Manually mounting that database will result in the loss of data that had not been copied.
  6. How many mailbox servers are you going to deploy within the primary datacenter? If you enter more than a single server (remember a DAG requires at least two and can support a maximum of 16), the calculator will evenly distribute the user mailboxes across the total number of mailbox servers and make performance and capacity recommendations for each server, as well as, for the entire environment. As for the secondary datacenter, the calculator will determine the number of mailbox servers you need to deploy there based on the requirements (number of databases, number of copies, etc).
  7. How many DAGs are you planning to deploy in the environment? If you enter more than a single DAG, then the calculator will distribute the user mailboxes across the total number of DAGs and make performance and capacity recommendations for each server and each DAG, as well as, for the entire environment.

Mailbox Database Copy Configuration

  1. How many mailbox database copies do you plan to deploy within a DAG? Enter in the number of highly available database copies you plan to have within the environment. This value excludes lagged database copies. For optimal sizing, choose a multiple of the total number of mailbox servers you have selected.
  2. How many lagged database copies do you plan to deploy within a DAG? Lagged database copies are an optional feature that can provide protection against certain disaster scenarios (like logical corruption). Lagged database copies should not be considered an HA database copy as the replay will delay the availability of the database for use once activated. While technically there is no limit to how many lagged copies you can deploy within a DAG, the calculator limits you to a maximum of 2 copies.
  3. How many mailbox database copies do you plan to deploy within the secondary datacenter? If you are deploying a site resilient solution, you can choose to a portion of the total HA database copies deployed in the secondary datacenter.
  4. How many lagged database copies do you plan to deploy within the secondary datacenter? If you are deploying a site resilient solution, you can choose to have a portion or all of your lagged database copies deployed in the secondary datacenter.

Lagged Database Copy Configuration

  1. Will you deploy the lagged database copies on a dedicated server? Using a dedicated server for lagged database copies certainly makes it easier to manage. For DAGs where the lagged database copies are evenly distributed across all the DAG mailbox servers, you will need to use the Suspend-MailboxDatabaseCopy with the -ActivationOnly flag to prevent them from being mounted, but there are scenarios that can clear this. With a dedicated server you can activation block the entire server and the setting is persistent. The choice can also affect your storage design in terms of choosing RAID or JBOD. Unless you have multiple lagged copies, lagged copies should be placed on storage that is utilizing RAID to provide additional protection. The calculator will determine the appropriate number of lagged copy servers you need to deploy based on the requirements (number of databases, number of copies, etc).
  2. How long will you delay transaction log replay on your lagged copy? This parameter is used to specify the amount of time that the Microsoft Exchange Information Store service should wait before replaying log files that have been copied to the lagged database. The maximum amount of replay delay you can set is 14 days. The value you specify here will influence the log capacity requirements for all copies and the amount of time required to mount a lagged copy.
  3. How long will you delay transaction log truncation on your lagged copy? This parameter is used to specify the amount of time that the Microsoft Exchange Replication service should wait before truncating log files that have been copied to the lagged database. The time period begins after the log has been successfully replayed into the lagged copy. The maximum allowable setting for this value is 14 days. The minimum allowable setting is 0, although setting this value to 0 effectively eliminates any delay in log truncation activity. The value you specify here will influence the log capacity requirements for all copies.

Exchange Data Configuration

  1. What will be the Data Overhead Factor? Microsoft recommends using 20% to account for any extraneous growth that may occur.
  2. How many mailboxes do you move per week? In terms of transactions, you have to take into account how many mailboxes you will either be moving to this server or within this server, as transactions totaling the size of the mailbox will always get generated at the target database.
  3. Are you going to deploy a Dedicated Restore LUN? A dedicated restore LUN is used as a staging point for the restoration of data or could be used during maintenance activities; if one is selected then additional capacity will not be factored into each database LUN.
  4. What percentage of disk space do you want to ensure remains free on the LUN? Most operations management programs have capacity thresholds that alert when a LUN is more than 80% utilized. This value allows you to ensure that each LUN has a certain percentage of disk space available so that the LUN is not designed and implemented at maximum capacity.
  5. Do you have log shipping compression enabled within the DAG? By default, each DAG is configured to compress and encrypt the socket connection used to ship logs across different IP subnets (you can disable these features all together or enable them for all communications regardless of subnet).
  6. What is your compression rate?  The compression capability that is obtained for the socket connection used to ship logs will vary with each customer, based on the data obtained in the transaction log files.  By default, Microsoft recommends using a value of 30%, however, you can determine this value by analyzing your environment (e.g., once Exchange 2010 is deployed you could evaluate the throughput rate with compression disabled and then compare with compression is enabled) .

IOPS Configuration

  1. What will be the I/O Overhead Factor? Microsoft recommends using 20% to ensure adequate headroom in terms of I/O to allow for abnormal spikes in I/O that may occur from to time.
  2. What additional I/O requirements do you need to factor into the solution for each mailbox server's storage design? For example, let's say the solution requires 500 IOPS for the mailboxes and you have decided you want to ensure there is extra I/O capacity to support additional products (e.g. antivirus) to generate load during the peak user usage window. So you enter 300 IOPS in this input factor. The result is that from a host perspective, the solution needs to achieve 800 IOPS. This may require additional testing by comparing a baseline system against a system that has the I/O generating application installed and running.

Database Configuration

  1. Do you want to follow Microsoft's recommendations regarding maximum database size? For standalone mailbox server role solutions, Microsoft recommends that the database size should not be more than 200GB in size. For solutions leveraging mailbox resiliency, Microsoft recommends that the database size should to exceed 2TB. Neither of these is by any means a hard limit, but a recommendation based on the impact database size has to recovery times. If you want to follow Microsoft's recommendation, then select Yes. Otherwise, select No.
  2. Do you want to specify a custom Maximum Database Size? If you selected No for the previous field, then you need to enter in a custom maximum database size.

Server Configuration

  1. How many processor cores and what is their megacycle capability are you planning to deploy in each server? For each server type (primary datacenter, secondary datacenter, and lagged copy server) you plan to deploy, select the number of processor cores and the core's corresponding megacycles. For example, the Intel Xeon x5470 3.33GHZ processors (2x4 core arrangement) can deliver 3300 MCycles of performance throughput. Other processor configurations can be estimated by comparing this measured platform to server platforms tested by www.spec.org (SPEC CPU2006 Results).

Mailbox Configuration

Within Step 2 you will define your user profile for up to three different tiers of user populations.

  1. How many mailboxes will you deploy in the environment? If deploying a single server environment, this is how many mailboxes you will deploy on this server. If you are deploying multiple servers, then this is how many mailboxes you will deploy in the environment. If you are deploying multiple DAGs, then this is how many mailboxes you will deploy across all of the DAGs. For example, if you choose to deploy 5 servers, and want 3000 mailboxes per server, then enter 15000 here. Or if you plan to deploy 2 DAGs, each with 6 servers, and you entered 24000 total mailboxes, then 12000 mailboxes will be deployed per DAG.
  2. What is the solution's projected growth in terms of number of mailboxes over its lifecycle? Enter in the total percentage by which you believe the number of mailboxes will grow during the solution's lifecycle. For example, if you believe the solution will increase by 30% over the lifecycle of the design and you are starting out with 1000 mailboxes, then at the end of the lifecycle, the solution will have 1300 mailboxes. The calculator will utilize the projected growth plus the number of mailboxes to ensure that the capacity and performance requirements can be sustained throughout the solution's lifecycle.
  3. How much mail do the users send and receive per day on average? The usage profiles found here are based on the work done around the memory and processor scalability requirements.
  4. What is the average message size? For most customers the average message size is around 75KB.
  5. What will be the prohibit send & receive mailbox size limit? If you want to adequately control your capacity requirements, you need to set a hard mailbox size limit (prohibit send and receive) for the majority of your users.
  6. If deploying a personal archive mailbox, what will be the personal archive quota limit? If you want to adequately control your capacity requirements, you need to set a hard mailbox size limit (prohibit send and receive) for the majority of your users.
  7. What is the deleted item retention period? Enter in the deleted item retention period you plan to utilize within the environment. The default retention period is 14 days, however, you should adjust this to match your policy concerning deleted item recovery when enabling Single Item Recovery to eliminate going to backup media to recover deleted items.
  8. Are you deploying Single Item Recovery? Single Item Recovery ensures that all deleted and modified items are preserved for the duration of the deleted item retention window. By default in Exchange 2010 RTM, this is not enabled. When enabled, this feature increases the capacity requirements for the mailbox.
  9. Will you have calendar version logging enabled? By default, all changes to a calendar item are recorded in the mailbox of a user to keep older versions of meeting items for 120 days and can be used to repair the calendar in the event of an issue. This data is stored in the mailbox's dumpster folder. When enabled, this feature increases the capacity requirements for the mailbox.
  10. Do you want to include an IOPS Multiplication Factor in the prediction or custom I/O profile? The IOPS Multiplication Factor can be used to increase the IOPS/mailbox footprint for mailboxes that require additional I/O (for example, these mailboxes may use third-party mobile devices). The way this value is used is as follows: (IOPS value * Multiplication Factor) + IOPS Value = new IOPS value.
  11. Do your Outlook Online Mode clients have versions of Windows Desktop Search older than 4.0 or third-party desktop search engines deployed? The addition of these indexing tools to the online mode clients incur additional read I/O penalties to the mailbox server storage subsystem. Care should be taken when enabling these desktop search engines. Windows Desktop Search 4.0 and later utilizes synchronization protocols that are similar to how Outlook operates in cached mode to index the mailbox contents, and thus has a very minor impact in terms of disk read I/O.
  12. Are you planning to use the I/O prediction formula or define your own IOPS profile to design toward? This question asks whether you want to override the calculator in determining the IOPS / mailbox value. By default the calculator will predict the IOPS / mailbox value based on the number of messages per mailbox, and the user memory profile. For some customers that want to design toward a specific I/O profile, this option will not be viable. Therefore, if you want to design toward a specific I/O profile, select No.
  13. What is your custom IOPS profile / mailbox? Only enter a value in this field if you selected "No" to the "Predict IOPS Value" question.
  14. What will be the database read:write ratio for your custom IOPS profile? Only adjust this value if you selected "No" to the "Predict IOPS Value" parameter. When IOPS prediction is enabled, the calculator will calculate the read:write ratio based on the user profile.

Backup Configuration

Within Step 3 you will define your backup model and your tolerance settings, as well as, choose whether to isolate the transaction logs from the database.

  1. What backup methodology will be used to backup the solution? You have several options for a backup methodology, including leveraging a VSS solution (hardware or software based) or leveraging the native data protection features that Exchange provides. The solution you choose will depend on many factors. For example, if you are deploying the mailbox resiliency and single item recovery features, you may be able to forgo a traditional backup architecture in favor of leveraging Exchange as its own backup. Or if you still require a backup (e.g. legal/compliance reasons), then you need to deploy a VSS solution. The type of VSS solution you deploy will depend on your storage architecture. Hardware VSS solutions are available with storage area networks. Software VSS solutions can be leveraged against either storage area networks or direct attached storage architectures. Also, the backup methodology will affect the LUN design; for example, hardware VSS solutions require a LUN architecture that is 2 LUNs / Database.
  2. What will be the backup frequency? You can choose Daily Full, Weekly Full with Daily Differential, Weekly Full with Daily Incremental, or Bi-Monthly Full with Daily Incremental. The backup frequency will affect the LUN design and the disk space requirements (e.g. if performing daily differentials, then you need to account for 7 days of log generation in your capacity design).
  3. How many times can you operate without log truncation? Select how many times you can survive without a full backup or an incremental backup (the minimum value is 1). For example, if you are a performing weekly full backup and daily differential backups, the only time log truncation occurs is during the full backup. If the full backup fails, then you have to wait an entire week to perform another full backup or perform an emergency full backup. This parameter allows you to ensure that you have enough capacity to not have to perform an immediate full backup. If you are leveraging the native data protection features within Exchange as your backup mechanism, then you should enter 3 here to ensure you have enough capacity to allow for 3 days' worth of log generation to occur as a result of potential log replication issues.
  4. How long can you survive a network outage? When a network outage occurs, log replication cannot occur. As a result, the copy queue length will increase on the source; in addition, log truncation cannot occur on the source. For geographically dispersed DAG deployments, network outages can seriously affect the solution's usefulness. If the outage is too long, log capacity on the source may become compromised and as result, capacity must be increased or a manual log truncation event must occur. Once that happens, the remote copies must be reseeded. The Network Failure Tolerance parameter ensures there is enough capacity on the log LUNs so that you can survive an excessive network outage.

Storage Configuration

Within Step 4 you will define your storage configuration.

Storage Options

  1. Do you want to consider storage designs that leverage JBOD? JBOD storage refers to placing a database and its transaction logs on a single disk without leveraging RAID. In order to deploy this type of storage solution for your mailbox server environment, you must have 3 or more HA database copies and have a LUN architecture that is equal to 1 LUN / Database. If you select yes for this input, the calculator will attempt to design the solution so that it can be deployed on JBOD storage. Please note that other factors may alter the viability of JBOD, however (e.g. deploying a single lagged database copy on the same mailbox servers hosting your HA database copies).

Disk Configuration

  1. What are the disk capacities and types you plan to deploy? For each type of LUN (database, log, and restore LUN) you plan to deploy, select the appropriate capacity and disk type model.

Log Replication Configuration

Within Step 5, you will define your hourly log generation rate, the network link, and the network link latency you expect to have within your site resilient architecture.

Log Replication Configuration

  1. How many transaction logs are generated for each hour in the day? Enter in the percentage of transaction logs that are generated for each hour in the day by measuring an existing Exchange 2003 or Exchange 2007 server in your environment. If the existing messaging environment is not using Exchange, then evaluate the messaging environment and enter in the rate of change per hour here.

Now you may be wondering how you can collect this data. We've written a simple VBS script that will collect all files in a folder and output it to a log file. You can use Task Scheduler to execute this script at certain intervals in the day (e.g. every 15 minutes). Once you have generated the log file for a 24 hour period, you can import it into Excel, massage the data (i.e. remove duplicate entries) and determine how many logs are generated for each hour. If you do this for each storage group, you will be able to determine your log generation rate for each hour in the day. This script is named collectlogs.vbsrename (just rename it to collectlogs.vbs) and you can find it here: Collectlogs VBS script

Network Configuration

  1. What type of network link will you be using between the servers? Select the appropriate network link you will be using between the two datacenters.
  2. What is the latency on the network link? Enter in the latency (in milliseconds) that exists on the network link.

Role Requirements

This section provides the solution's I/O, capacity, memory, and CPU requirements.

Calculations Pane

The Calculations Pane performs all the calculations based on the input factors and outputs the key calculations into the Results Pane.

Results Pane

Based on the above input factors the calculator will recommend the following architecture:

Database Configuration

The Database Configuration table provides you with:

  • The Number of Databases is the calculated number of databases required to support the mailbox population within a standalone server or DAG.
  • The Recommended Number of Mailboxes / Database is the calculated number of mailboxes per database ensuring that the database size does not go above the recommended database size limit.
  • The Number of Tier-x Mailboxes / Database provides a breakdown of how many mailboxes from each mailbox tier will be stored within a database.
  • The Database Read I/O Percentage defines the percentage of database required IOPS that are read I/Os. This information is required to accurately design the storage subsystem I/O requirements.
  • The Available Database Cache / Mailbox value is the amount of database cache memory that is available per mailbox. A large database cache ensures that read I/Os can be reduced.

User Mailbox Configuration

The Mailbox Configuration table provides you with:

  • The Number of Mailboxes that you entered in the Input section (this value will include the projected growth).
  • The Mailbox Size is the actual mailbox size on disk that factors in the prohibit send/receive limit, the number of messages the user sends/receives per day, the deleted item retention window (with or without calendar version logging and single item recovery enabled), and the average database daily churn per mailbox. It is important to note that the Mailbox size on disk is actually higher than your mailbox size limit; this is to be expected.
  • The Transaction Logs Generated / Mailbox value is based on the message profile selected and the average message size and indicates how many transaction logs will be generated per mailbox per day. The log generation numbers per message profile account for:
    • Message size impact. In our analysis of the databases internally we have found that 90% of the database is the attachments and message tables (message bodies and attachments). So if the average message size doubles (from 75 to 150), the worst case scenario would be for the log traffic to increase by 1.9 times. Thereafter, as message size doubles, the impact doubles.
    • Amount of data Sent/received.
    • Database health maintenance operations.
    • Records Management operations
    • Data stored in mailbox that is not a message (tasks, local calendar appts, contacts, etc).
    • Forced log rollover (a mechanism that periodically closes the current transaction log file and creates the next generation).
  • The IOPS / Mailbox value is the calculated IOPS / Mailbox value that is based on the number of messages per mailbox, the user memory profile, and desktop search engine choices. If you had chosen to enter in a specific IOPS / mailbox value rather than allowing the calculator determining the value based on the above requirements, then this value will be that custom value.
  • The Read:Write ratio / Mailbox value defines the ratio of the mailbox's IOPS that are read I/Os. This information is required to accurately design the storage subsystem I/O requirements.

Database Copy Instance Configuration

This table highlights how many HA mailbox database copy instances and lagged database copy instances your solution will have within each datacenter for a given DAG.

Environment Configuration

This table identifies how many mailbox servers and lagged copy servers you will deploy in each datacenter.

Server Configuration

The Server Configuration table provides you with the following:

  • The Recommended RAM Configuration for the primary datacenter mailbox servers, secondary datacenter mailbox servers, and lagged copy servers. This is the amount of RAM needed to support the number of maximum activated database copies on a given server, in addition to, the number of mailboxes based on their memory profile.
  • The Mailbox Role CPU Megacycle Requirements value defines the amount of megacycles the primary datacenter servers must be able to sustain when either all mailbox databases are active or the number of mailbox database copies that are activated based on a single server or double server failure event. For secondary servers hosting HA copies, this value defines the amount of megacycles required to support the activation of all databases after datacenter activation. For lagged copy servers, this value defines the amount of megacycles required to support all of the passive lagged copies.
  • The Mailbox Role CPU Utilization value is the expected CPU Utilization for a fully utilized mailbox server role based on the megacycles associated with the user profile and the number of database copies. Depending on the environment, this will either be for a standalone server hosting 100% active databases, or a server participating in a DAG that is dealing with a single or double server failure event (or secondary datacenter activation). It is recommended that standalone servers with only the mailbox role be designed to not exceed 70% utilization during peak period. If deploying multiple roles on the server, then the mailbox role should be designed not to exceed 35%. For solutions leveraging mailbox resiliency, it is recommended that the configuration not exceed 80% utilization after a single or double member server failure when the server only has the mailbox role installed. If deploying multiple roles on the server, then the mailbox role should be designed not to exceed 40%. The CPU utilization value is determined by taking the CPU Megacycle Requirements and dividing it by the total number of megacycles available on the server (which is based on the CPU and number of cores). If the calculator reports "Insufficient Processor Cores" this means the design cannot sustain the load - either you must change the design (number of mailboxes, number of copies, etc) or change the server CPU platform.
  • The Recommended Storage Architecture outlines whether the solution should utilize RAID or JBOD for the primary datacenter servers, secondary datacenter servers, and lagged copy servers. JBOD is only considered under the following conditions (this assumes you configured the calculator to consider JBOD):
    • In order to deploy on JBOD in the primary datacenter servers: You need a total of 3 or more HA copies within the DAG. If you are mixing lagged copies on the same server that is hosting your HA copies (i.e. not using dedicated lagged copy servers), then you need at least 2 lagged copies.
    • For the secondary datacenter servers to use JBOD: You should have at least 2 HA copies in secondary datacenter. That way loss of a copy in the secondary datacenter doesn't result in requiring a reseed across the WAN or loss of data (in the datacenter activation case). If you are mixing lagged copies on the same server that is hosting your HA copies (i.e. not using dedicated lagged copy servers), then you need at least 2 lagged copies.
    • For dedicated lagged copy servers: You should have at least 2 lagged copies within a datacenter in order to use JBOD. Otherwise loss of disk results in loss of your lagged copy (and whatever protection mechanism that was providing).

Database Copy Configuration

The Database Copy Configuration table provides you with:

  • The total number of DAGs being deployed in the solution.
  • The total number of mailboxes being deployed within each DAG and within the environment.
  • The number of database copies being deployed within each server and the total number of database copies within the DAG.

Active Database Configuration

The Active Database Configuration table provides you with:

  • The Number of Active Databases (Normal Run Time) value defines the number of active databases hosted on each server when there are no server outages. Unlike Exchange 2007, Exchange 2010 is no longer bound by an active/passive high availability model. Instead, each server within a DAG can host active mailbox database copies. The calculator distributes the number of unique databases across the primary datacenter servers within the DAG, ensuring an equal distribution of mailbox database copies are activated on each server. In addition, you can also see the total number of mailboxes that are accessible on each server as a result of the activated database copies.
  • The Number of Active Databases (After First Server Failure) value defines the number of active databases hosted on each server when there is a single server outage. As a result of the single server outage, the database copies that were activated on the failed server are equally redistributed across all remaining server nodes. In addition, you can also see the total number of mailboxes that are accessible on each server as a result of the activated database copies.
  • The Number of Active Databases (After Double Server Failure) value is populated when you have at least 3 HA mailbox copies and at least 4 mailbox servers within your design. It defines the number of active databases hosted on each server when there are two server outages. As a result of the double server outage, the database copies that were activated on the failed servers are equally redistributed across all remaining server nodes In addition, you can also see the total number of mailboxes that are accessible on each server as a result of the activated database copies.
  • The Number of Active Databases (Secondary Datacenter Activation) value defines the number of database copies that are activated on each server within the second datacenter in a site resilient scenario. In addition, you can also see the total number of mailboxes that are accessible on this server as a result of the activated database copies.

Transaction Log Requirements

The Transaction Log Requirements table provides you with:

  • The User Transaction Logs Generated / Day indicates how many transaction logs will be generated during the day for each active database, each server, within the DAG, and within the environment.
  • The Average Mailbox Move Transaction Logs Generated / Day indicates how many transaction logs will be generated during the day for active database, each server, within a DAG, and within the environment. This number is an assumption and assumes that an equal percentage of mailboxes will be moved each day, as opposed to moving all mailboxes on the same day.
  • The Average Transaction Logs Generated / Day is the total number of transaction logs that are generated per day for active database, each server, within a DAG, and within the environment (includes user generated logs and mailbox move generated logs).

Disk Space & Performance Requirements

The Disk Space & Performance Requirements table provides you with:

  • The Database Space Required is the amount of space required to support each database and its corresponding copies. This value is derived from the mailbox size on disk, the data overhead factor, whether a dedicated restore LUN is available. This row also shows you the space requirements for each server (based on the total number of database copies), each DAG, and within the environment.
  • The Log Space Required is the amount of space required to support each database log stream and the corresponding copies. This value takes into account the number of mailboxes moved per week (assumes worst case and that all mailboxes are moved on the same day), the type of backup frequency in use, the number of days that can be tolerated without log truncation and the number of transaction logs generated per day. This row also shows you the space requirements for each server (based on the total number of database copies), each DAG, and within the environment.
  • The Database LUN Space Required is the LUN size required to support the database (and potentially its log stream). This calculation takes the total disk space required for the database and adds to it the size of a database plus 110% (if a dedicated restore LUN does not exist) for offline maintenance operations, an additional 10% of the database size for content indexing (if enabled), and includes an amount of free space to ensure the LUN is not 100% utilized (based on LUN Free Space Percentage). This row also shows you the space requirements for each server (based on the total number of database copies), each DAG, and within the environment.
  • The Log LUN Space Required is the LUN size required to support the databases log stream. This field lists the amount of space required to support the transaction logs for a given set of databases and includes an amount of free space to ensure the LUN is not 100% utilized (based on LUN Free Space Percentage). This row also shows you the space requirements for each server (based on the total number of database copies), each DAG, and within the environment.
  • The Restore LUN Space Required is the amount of space needed to support a restore LUN if the option was selected in the Input Factor section; this will include space for up to 7 databases and 7 transaction log sets. Each server will be provisioned with a restore LUN. This row also shows you the space requirements for each server (based on the total number of database copies), each DAG, and within the environment.
  • The Total Required Database IOPS is the amount of read and write host I/O the database disk set must sustain during peak load (this does not factor in any RAID penalties). This row also shows you the IOPS requirements for each server (based on the total number of database copies), each DAG, and within the environment
  • The Total Required Log IOPS is the amount of read and write host I/O that will occur against the transaction log disk set. This row also shows you the IOPS requirements for each server (based on the total number of database copies), each DAG, and within the environment.

Special Notes

The Special Notes table will provide you with additional information about your design:

  • When to use GPT disks (when a LUN size is greater than 2TB).
  • How to configure your mailbox server to control the maximum number of mailbox databases that can be activated.
  • Whether the design parameters you have chosen have resulted in more mailbox servers being required to support the design than what a DAG can support.

The LUN Requirements section is really a continuation of the Storage Requirements section. It outlines what we believe is the appropriate LUN design based on the input factors and the analysis performed in the previous section.

Note: The term LUN utilized in the calculator refers only the representation of the disk that is exposed to the host operating system. It does not define the disk configuration.

LUN Design

The LUN Design highlights the LUN architecture chosen for this server solution. The architecture is derived from the backup type, backup frequency, and high availability architecture that were chosen in the Storage Requirements section.

There are three types of LUN architecture that can be leveraged within Exchange 2010:

  • 1 LUN / Database
  • 2 LUNs / Database
  • 2 LUNs / Backup Set

1 LUN / Database

A single LUN per Database architecture means that both the database and its corresponding log files are placed on the same LUN. In order to deploy a LUN architecture that only utilizes a single LUN per database, you must have a Database Availability Group that has 2 or more copies and not be utilizing a hardware based VSS solution.

Some of the benefits of this strategy include:

  • Simplified storage administration. Fewer LUNs to manage.
  • Potentially reduce the number of backup jobs.
  • Flexibility to isolate the performance between Databases when not sharing spindles between LUNs.

Some of the concerns with this strategy include:

2 LUNs / Database

With Exchange 2010, in the maximum case of 100 Databases, the number of LUNs you provision will depend upon your backup strategy. If your recovery time objective (RTO) is very small, or if you use VSS clones for fast recovery, it may be best to place each Database on its own transaction log LUN and database LUN. Because doing this will exceed the number of available drive letters, volume mount points must be used.

Some of the benefits of this strategy include:

  • Enables hardware-based VSS at a database level, providing single database backup and restore.
  • Flexibility to isolate the performance between databases when not sharing spindles between LUNs.
  • Increased reliability. A capacity or corruption problem on a single LUN will only impact one database. This is an important consideration when you are not leveraging the built-in mailbox resiliency features.

Some of the concerns with this strategy include:

  • 100 databases requires 200 LUNs which could exceed some storage array maximums.
  • A separate LUN for each database causes more LUNs per server increasing the administrative costs and complexity.

2 LUNs / Backup Set

A backup set is the number of databases that are fully backed up in a night. A solution that performs a full backup on 1/7th of the databases nightly (i.e. using a weekly or bi-monthly full backup with daily incrementals or differentials) can reduce complexity by placing all of the databases to be backed up on the same log and database LUN. This can reduce the number of LUNs on the server.

Some of the benefits of this strategy include:

  • Simplified storage administration. Fewer LUNs to manage.
  • Potentially reduce the number of backup jobs.

Some of the concerns with this strategy include:

Calculations Pane

The Calculations Pane performs all the calculations based on the input factors and outputs the key calculations into the Results Pane.

Results Pane

Based on the above input factors the calculator will recommend the following architecture:

LUN Design

The LUN Design table highlights the recommended LUN architecture.

LUN Configuration

The LUN Configuration table highlights the number of databases that should be placed on a single LUN. This is derived from LUN Architecture model.

This section also documents how many LUNs will be required for the entire solution, broken out by Database and Log sets, and the number of restore LUNs per server.

Database Configuration

The Database Configuration table outlines the number of databases (or copies) per server, the number of mailboxes per database, the size of each database, and the transaction log size required for each database.

Database and Log LUN Design

The database and log LUN Design table outlines the physical LUN layout and follows the recommended number of databases per LUN approach based on the LUN Architecture model. It also documents the LUN size required to support layout (this is where we factor in the additional capacity for content indexing, the LUN Free Space Percentage, and whether you are using a Restore LUN), as well as the transaction log LUN.

Important: The DB and Log LUN Design Table identify databases by a unique number. However, databases copies are distributed across the servers, and thus, these numbers hold no significance and are used solely as an example to show a server's LUN layout.

Backup Requirements

The Backup Requirements section is really a continuation of the Role Requirements section. It outlines what we believe is the appropriate backup design based on the input factors and the analysis performed in the previous sections.

Backup Configuration

The Backup Configuration table outlines the number of databases that will be placed within a single LUN and the type of backup methodology and frequency in which the backups will occur.

Backup Frequency Configuration

The Backup Frequency Configuration section will provide you with an outline on how you should perform the backups for each server, utilizing either a daily full backup or weekly or bi-monthly full backup frequency.

Log Replication Requirements

The Log Replication Requirements section is another continuation of the Role Requirements section. It outlines what we believe is the throughput required to replicate the transaction logs to each target database copy in the secondary datacenter.

Peak Log and Content Index Replication Throughput Requirements

The Peak Log and Content Index Replication Throughput Requirements table provides you with:

  • The Peak Log & Content Index Throughput Required / Database is the total throughput required for a single log stream and content index. This value is based on the peak log generation hour.
  • The Peak Log & Content Index Throughput Required Between Datacenters / DAG is the total throughput required to replicate the transaction logs and content index to all database copies (lagged and non-lagged) that exist within the alternate datacenter for the database availability group.
  • The Peak Log & Content Index Throughput Required Between Datacenters / Environment is the total throughput required to replicate the transaction logs and content index to all database copies (lagged and non-lagged) that exist within the alternate datacenter for all database availability groups.

RPO Log and Content Index Replication Throughput Requirements

In terms of log replication, RPO means how behind can you get in log shipping? The lower the RPO (a value of 0 or 1 essentially means you want to only lose the open log file), the higher the bandwidth you need because you cannot get behind in log replication. The higher the RPO (approaching 24) less bandwidth is needed as you are expecting to be behind (up to x hours) in log replication and to catch up at some point in the day.

The RPO Log and Content Index Replication Throughput Requirements table provides you with:

  • The RPO Log & Content Index Throughput Required / Database is the required throughput necessary to replicate the transaction logs and content index based on the RPO to the mailbox servers that are located within the secondary datacenter per database.
  • The RPO Log & Content Index Throughput Required Between Datacenters / DAG is the RPO total throughput required to replicate the transaction logs and content index to all database copies (lagged and non-lagged) that exist within the alternate datacenter for the database availability group.
  • The RPO Log & Content Index Throughput Required Between Datacenters / Environment is the RPO total throughput required to replicate the transaction logs and content index to all database copies (lagged and non-lagged) that exist within the alternate datacenter for all database availability groups.

Chosen Network Link Suitability

The Chosen Network Link Suitability table will dictate whether the chosen network link has sufficient capacity to sustain the peak replication throughput requirements and/or the RPO replication throughput requirements. If the network link cannot sustain the log replication traffic, then you will need to either upgrade the network link to the recommended network link throughput, or adjust the design appropriately.

Recommended Network Link

The Recommended Network Link table recommends an appropriate network link if the chosen network link does not have sufficient capacity to sustain log replication for solution for both the peak and RPO throughput requirements.

Note: The Network Link recommendations do not take into account database seeding or any other data that may also utilize the link.

Storage Design

The Storage Design worksheet is designed to take the data collected from the Input worksheet and Storage Requirements worksheet and help you determine the number of physical disks needed to support the databases, transaction logs, and Restore LUN configurations.

Storage Design Input Factors

In order to determine the physical disk requirements, you must enter in some basic information about your storage solution.

RAID Parity Configuration

For the RAID Parity Configuration table you need to select the type of RAID building block your storage solution utilizes. For example, some storage vendors build the underlying storage in sets of data+parity (d+p) groups. A RAID-5 3+1 configuration means that 3 disks will be used for capacity and 1 disk will be used for parity, even though parity is distributed across all the disks. So if you had a capacity requirement that would utilize 15 disks, then you would need to deploy 5 3+1 groups to build that RAID-5 array.

  • RAID-1/0 supports 1d+1p, 2d+2p, and 4d+4p groupings
  • RAID-5 supports 3d+1p through 20d+1p groupings (though storage solutions could support more than that).
  • RAID-6 supports 6d+2p groupings.

RAID Rebuild Overhead

When a disk is lost, the disk needs to be replaced and rebuilt. During this time, the performance of the RAID group is affected. This impact as a result can affect user actions. Therefore, to ensure that RAID rebuilds do not affect the overall performance of the mailbox server, Microsoft recommends that you should ensure sufficient overhead is provisioned into the performance calculations when designing for RAID parity. Most RAID-1/0 implementations will suffer a 25% performance penalty during a rebuild. Most RAID-5 and RAID-6 implementations will suffer a 50% performance penalty during a rebuild.

The calculator defaults with the following as Microsoft recommendations, but they are adjustable:

  • For RAID-1/0 implementations, ensure that you factor in an additional 35% performance overhead.
  • For RAID-5/RAID-6 implementations, ensure that you factor in an additional 100% performance overhead.

In addition, you should consult with your storage vendor to determine the appropriate RAID rebuild penalty.

RAID Configuration

By default, for RAID storage solutions, the calculator will recommend either RAID-1/0 or RAID-5 by evaluating capacity and I/O factors and determining which configuration utilizes the least amount of disks while satisfying the requirements. If you would like to override this and force the calculator to utilize a particular RAID configuration (e.g., RAID-0 or RAID-6), select "Yes" to this option and then select the appropriate RAID configuration in the cell labeled "Desired RAID Configuration."

By default the calculator utilizes RAID-5 for the Restore LUN. However, you can define a specific RAID configuration for the Restore LUN.

Note: The calculator prevents the use of RAID-5 or RAID-6 with 5.2K, 5.4K, 5.9K and 7.2K disk types, due to performance implications.

Calculations Pane

The Calculations Pane performs all the calculations based on the input factors and outputs the key calculations into the Results Pane.

Results Pane

The Storage Design Results section outputs the recommended configuration for the solution. The recommendations made are for implementing the solution potentially on RAID and JBOD storage.

RAID Storage Architecture

The Storage Architecture Table recommends which servers (primary datacenter servers, secondary datacenter servers, or lagged copy servers) should be deployed on RAID storage.

The Recommended Storage Architecture / Server table recommends the optimum RAID configuration and number of disks for each LUN (database, log and restore LUN) for each mailbox server ensuring that performance and capacity requirements are met within the design.

The Storage Configuration table will output the total number of disks required for each mailbox server that requires RAID storage, as well as, identify the total number of disks requiring RAID storage in each datacenter.

JBOD Storage Architecture

The Storage Architecture Table recommends which servers (primary datacenter servers, secondary datacenter servers, or lagged copy servers) should be deployed on JBOD storage.

The Recommended Storage Architecture / Server table recommends the optimum JBOD configuration and number of disks for each LUN (database, log and restore LUN) for each mailbox server ensuring that performance and capacity requirements are met within the design.

The Storage Configuration table will output the total number of disks required for each mailbox server that requires JBOD storage, as well as, identify the total number of disks requiring JBOD storage in each datacenter.

Total Disks Required

The Disk Requirements table outlines the total number of RAID and JBOD disks that are required for each DAG and within the environment.

Conclusion

Hopefully you will find this calculator invaluable in helping to determine your mailbox server role requirements for Exchange 2010 mailbox servers. If you have any questions or suggestions, please email strgcalc AT microsoft DOT com.

For the calculator itself, please see the following link:

Exchange 2010 Mailbox Server Role Requirements Calculator

So, What exactly is NEW in Exchange 2010?

Well,  If you didnt hear already Exchange 2010 is now available worldwide.  I thought it would be a good idea to highlight whats new this, the latest incarnation of the messaging platform. 

What's New in Exchange 2010

Microsoft Exchange Server 2010 helps you achieve new levels of reliability and performance by delivering features that simplify your administration, protect your communications, and delight your users by meeting their demands for greater business mobility. With new deployment and storage options, enhanced inbox management capabilities, and e-mail archiving built-in, Exchange Server 2010 helps you lower costs and enhance business outcomes.

Exchange Server 2010 includes a host of new features customers will benefit from, including new integrated e-mail archive and discovery functionality, new user features to battle inbox overload, voice mail management enhancements, and improvements that simplify administration.

For businesses, highlights include:

· New integrated archiving and discovery capabilities.

· New unified mailbox resilience model that provides high availability, disaster recovery, and back up capabilities.

· Ability to easily delegate administration to specialized users, such the help desk or a compliance officer.

· Comprehensive information protection capabilities-from e-mail moderation to automatic e-mail encryption.

· The choice to run Exchange on-premises, as a service hosted by Microsoft or as a hybrid of both.

For users, highlights include:

· A consistent inbox, calendaring, and contacts experience across the PC, browser and phone.

· Integrated conversation view bringing together information across all folders, inbox and sent and deleted items.

· Ability to remove (or "mute") themselves from irrelevant conversations with the click of a button.

· Text preview of voice mail messages in the inbox.

· New Call Answering Rules to easily create customized voice mail rules, such as call transfer options.

· Mail Tips to notify users about potential mistakes before they send e-mail.

Learn More about Exchange 2010

The TechNet and MSDN web sites contain all the information you need to learn more about the capabilities of 2010 and how it can help you reduce costs and increase productivity.

· Learn more about what's new in Exchange Server 2010

· For more information on Exchange Server 2010 capabilities, see the technologies section

· View IT Pro Exchange 2010 resources on TechNet

· View Developer Exchange 2010 resources on MSDN

In forth coming blogs I will drill into the various major technology areas and explain how to configure and deploy these different areas successfully, probably starting off with the user archive as this seems to be very popular with my customers right now. If you have any questions or a topic you want me to cover in a post please let me know, and I will do my best to get answers :)

Download a trial of Exchange 2010 today

Forefront for Exchange 2010 available here!

Microsoft Forefront Protection 2010 for Exchange Server is now available and you’ll find new resources here. You can also download an eval version of Forefront Protection 2010 for Exchange Server. Forefront Protection 2010 for Exchange Server provides fast and effective protection against malware and spam by including multiple scanning engines from industry-leading security partners.

 

 

 

Exchange 2010 Launch Keynote Speech - Download Link

You can see the Keynote from TechED Berlin (pictured below) and watch the Exchange 2010 Demo expertly navigated through by Julia White: http://vepexp.microsoft.com/thenewefficiency/?s=16828 about 35mins in.

 

Other resources and links on the launch

http://msexchangeteam.com/archive/2009/11/09/453096.aspx

http://www.microsoft.com/presspass/press/2009/nov09/11-09techedeurope09pr.mspx

Get your FREE Exchange 2010 Virtual Labs HERE!!

Yesterday at TechEd Berlin we announced that Exchange Server 2010 has shipped! Learn more about Exchange 2010 at the Exchange website, Watch a Web Cast or do a Virtual Lab. Exchange Server is also a part of our New Efficiency Virtual Launch

To read what others has to say, check of our News and Reviews

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Download Exchange 2010 Today!!
Microsoft Exchange Server 2010 is now available for download and helps you achieve new levels of reliability and performance by delivering features that simplify your administration, protect your communications, and meet demands for greater business mobility.  Download it today from http://go.microsoft.com/?linkid=9694890.
Exchange 2010 now available - Worldwide!!

Well, at last its Here !  Exchange 2010 is now available for global download. Congratulations to all involved in the process of bring this truely cool product to the wider audience.  The EHLO blog released the news.

 "It is my distinct pleasure to announce today the global availability of Exchange Server 2010. This has been an amazing journey from conception to launch, and the team has delivered an unprecedented line up of innovations in this release. I am incredibly proud of the team and our product.

The dedication of the Exchange community working side by side with us to deliver Exchange 2010 has been inspiring for me. I want to thank you for your commitment over the past 3 years helping us develop new ideas, make product enhancements and test pre-release bits to ensure our final product is rock solid. I believe Exchange has the most impressive IT Pro and Developer community in the world today. We could not have shipped this product without you!

In return, I hope you realize the full value of everything Exchange 2010 offers. We are all working in a very challenging economic environment today. Being cost conscious has never been more important - but also helping your organizations differentiate themselves and compete effectively is just as critical. I am delighted to see how Exchange 2010 is helping early adopters accomplish these goals. I want to share just a sampling of their stories, so you can see for yourself.

Organizations are cutting costs and simplifying administration with Exchange 2010.

"Performance with large mailboxes greatly exceeds our expectations. With the growing amount of data that needs to be retained, it is not uncommon for us to have 30-gigabyte plus mailboxes, making these performance improvements crucial to our business. I have been using Exchange 2010 and Outlook 2010 for e-mail since June and have been extremely satisfied with the performance and the user experience. It is a robust, very stable platform. And, we found RBAC to be a huge benefit. That is something I have needed for a long time-to have more granular rights for administrators and lower-level IT staff to do targeted tasks." - Alexander Diaz, CIO, Katten Muchin Rosenman LLP

"The cost savings from switching from fiber channel to SATA disks is about 70 percent. The I/O system of Exchange Server 2010 is really optimized. If you look at Exchange Server 2007, it's good; but Exchange Server 2010 is really great. You can significantly reduce the disk costs when you run Exchange Server 2010." - Thomas Keck, CIO, Elabs

"We're always moving users around. We've been doing that with custom scripts in Exchange Server 2003, but we will definitely be using the Online Move Mailbox feature in 2010. Now we can move them without taking the mailbox offline." - Allan Tagg, SVP, Global Messaging Exec, Bank of America

Organizations are improving everyday productivity and meeting the expectations of a new generation of workers with Exchange 2010.

"Our salespeople need to respond quickly to dealer concerns. With Exchange Server 2010 and voice-to-text conversion, within 20 seconds after a dealer leaves a voice-mail message, our users see an e-mail preview on their cell phone. Our mobile employees might check voice mail anywhere from 5 to 10 times a day, at 5 to 10 minutes a session. By using Office Communications Server 2007 R2 and taking advantage of the voice-mail preview feature in Exchange Server 2010, they can increase their responsiveness while saving more than 15 minutes a day. From a business perspective, that's an incredibly valuable productivity increase." - George Hamin, Director of E-Business and Information Systems, Subaru Canada

"Having Conversation View on the new mobile client is really nice. It provides an extremely fast and efficient means of surveying my inbox and taking needed actions on the go." - Steven Schafer, Director of Collaboration and Network Services, Global Crossing

"By taking advantage of Outlook Web App, employees can start being productive from new locations almost immediately. As soon as they get their workstation and network connectivity, administrators can quickly provide them with access to e-mail and IM at a moment's notice without having to manage a lot of logistics. That's tremendous. Just simplifying the process of giving our remote employees access to e-mail and IM with Exchange Server 2010 will increase the productivity of our IT administrators by at least 20 to 30 percent." - Dan Evans, Manager of Messaging and Collaboration, Morgan Keegan & Company

Organizations of all sizes are better managing risk and the cost of compliance with Exchange 2010.

"With Exchange Server 2010, we can give the auditors permission to pull mail out of mailboxes themselves, rather than having me pull the data and ship it to them in a PST file. Now the nine hours a month I spend on compliance will be cut down to zero. Getting rid of PST files using Exchange Server 2010 solves a whole series of nightmares that I'm sure every Exchange Server administrator has had" - Andrew McNair, Wintel Infrastructure Manager, Cell C

"By using the compliance features in Microsoft Exchange Server 2010, we can save about $400,000 in hardware and software costs. That's a big savings." - Joseph Nguyen, Systems Architect at a large U.S. university.

"With Exchange Server 2010, we can set up transport protection rules for things like social security numbers to comply with HIPAA and for voice mails to ensure that they can't be forwarded outside the company." - Thomas Dechmann, Senior Principal IT Technologist, Medtronic

I'm also particularly proud of the work the team has done delivering Exchange as a server and a service. This has been an incredible engineering endeavor that no one else in the industry comes close to delivering. Today, we've successfully scaled Exchange 2010 to more than 15 million Outlook Live accounts around the world and, moving forward, to millions more with Exchange Online. Our promise to deliver a seamless Exchange experience on premises with the server, in the cloud as a service or a combination of the two truly gives customers choice and peace of mind.

You can see more customer results from the case studies published today, read about the launch in press coverage, hear from MBD President Stephen Elop in his TechEd Europe keynote launching Exchange 2010 and this evening at the Exchange Connections conference in Las Vegas in my keynote.

I know many of you are already underway with your Exchange 2010 deployments and many more will be starting today. The Exchange Server 2010 bits are available for download now. As always, keep the feedback coming. Listening to customers and partners is how the team has made Exchange the premier e-mail solution across the globe and that's the way we intend to keep it.

Thank you! "

- Rajesh Jha

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