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Outlook 2010 beta and E.164 number format updater
06 October 09 09:26 PM | Ewan | 0 Comments   

Well hello again; it’s been a while. Normal service should now infrequently resume. I thought I’d update the instructions of a previous post, after I was showing someone how to use my old “ Contacts updater ” application to make all their Outlook contact Read More...

Filed under: Exchange, Outlook, Office, Unified Comms, OCS

Outlook Thread Compressor download now available
11 April 09 02:34 PM | Ewan | 7 Comments   

Nearly a year ago, I wrote about Thread Compressor on here – it’s an add-in to Outlook which removes unnecessary emails, on the assumption that most people reply to mail and leave the original intact, so you could keep the last mail in each branch of Read More...

Filed under: Exchange, Outlook, Office, Unified Comms, Win7

Business continuity – it’s a people thing, not just a premises one
12 February 09 08:44 AM | Ewan | 1 Comments   

I had a really interesting discussion with a customer last week, when we were musing over the effects that the snow had on UK businesses. It was another example – like the floods which have hit parts of the country over the last few years – of a threat Read More...

Filed under: Outlook, Unified Comms, OCS, Business

Bulk update Outlook Contacts' phone numbers to be E.164 compliant
30 November 07 09:10 AM | Ewan | 1 Comments   

Here's a quick & dirty tool I put together for Outlook to be able to update all the phone numbers of contacts to make them E.164 compliant. It relates back to a post a while back around the challenges of formatting numbers 'correctly', particularly Read More...

Filed under: Exchange, Outlook, Office, Unified Comms, OCS

Careful what names you give to Outlook Contacts when using UM!
05 November 07 09:45 AM | Ewan | 0 Comments   

This is a follow up to Friday's post about what happens if you have Exchange Unified Messaging set up to send you notifications on missed call alerts (and on voicemail), using caller-ID to reverse lookup against the personal contacts folder. Stephen Spence Read More...

Filed under: Exchange, Humour, Outlook, Unified Comms

I learned a cool thing about Exchange UM today
02 November 07 03:22 PM | Ewan | 2 Comments   

I've seen this behaviour in practice before, but I don't think it really clicked with me until Neil May from PostCTI (who was hosting our penultimate Exchange Unplugged event today) told me how pleased he was with it. This functionality concerns the "missed Read More...

Filed under: Exchange, Outlook, Unified Comms