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Tip for finding when an appointment was created
21 April 08 01:52 PM | Ewan | 2 Comments   

Here's a tip for when you suspect someone has magicked up an appointment to coincidentally collide with an Outlook meeting request you sent them... In your own calendar (and other people's), you can see when a meeting was scheduled (ie request was sent Read More...

Filed under: Outlook, Exchange, Office

The lost art of the OOF
29 December 07 10:10 PM | Ewan | 1 Comments   

Some time ago, I posted about how the ".sig" has faded from grandeur. I'd like to add the somewhat terminal dryness of the OOF message to that list, and propose a solution. OOF is a Microsoft term for Out of Office. It should really be OOO, Read More...

Filed under: Outlook, Exchange, Humour, Office

Bulk update Outlook Contacts' phone numbers to be E.164 compliant
30 November 07 09:10 AM | Ewan | 1 Comments   

Here's a quick & dirty tool I put together for Outlook to be able to update all the phone numbers of contacts to make them E.164 compliant. It relates back to a post a while back around the challenges of formatting numbers 'correctly', particularly Read More...

Filed under: Outlook, Unified Comms, Exchange, OCS, Office

Careful what names you give to Outlook Contacts when using UM!
05 November 07 09:45 AM | Ewan | 0 Comments   

This is a follow up to Friday's post about what happens if you have Exchange Unified Messaging set up to send you notifications on missed call alerts (and on voicemail), using caller-ID to reverse lookup against the personal contacts folder. Stephen Spence Read More...

Filed under: Outlook, Unified Comms, Exchange, Humour

I learned a cool thing about Exchange UM today
02 November 07 03:22 PM | Ewan | 2 Comments   

I've seen this behaviour in practice before, but I don't think it really clicked with me until Neil May from PostCTI (who was hosting our penultimate Exchange Unplugged event today) told me how pleased he was with it. This functionality concerns the "missed Read More...

Filed under: Outlook, Unified Comms, Exchange

The business case for Exchange 2007 - part IV
24 September 07 02:12 PM | Ewan | 1 Comments   

Another installment in a series of posts outlining the case for going to Exchange 2007. Previous articles can be found here . GOAL: Make flexible working easier "Flexible Working" might mean different things to differing organisations - some might think Read More...

Filed under: Business, Mobile, Outlook, Exchange

Keep the Item count in your mailbox low!
09 August 07 11:05 AM | Ewan | 1 Comments   

I've been doing a little digging today, following a query from a partner company who're helping out one of their customers with some performance problems on Exchange. Said customer is running Exchange 2000, and has some frankly amazing statistics... ... Read More...

Filed under: Outlook, Exchange

Plain text, RTF or HTML mail?
02 August 07 09:25 AM | Ewan | 0 Comments   

Here's an interesting question that I was asked earlier today; I can't offer a definitive answer, but these are my thoughts. If you have any contradictory or complimentary comments, please comment or let me know. "Can RTF/HTML Mail be as safe as plain Read More...

Filed under: Outlook, Exchange

Exchange mailbox quotas and a 'paradox of thrift'
10 July 07 12:38 PM | Ewan | 3 Comments   

The study of economics throws up some fantastic names for concepts or economic models, some of which have become part of the standard lexicon, such as the Law of Diminishing Returns , or the concept of opportunity cost , which I've written about before Read More...

Filed under: Business, Outlook, Exchange

Outlook 2007 signatures location
25 June 07 03:51 PM | Ewan | 3 Comments   

Following my post about .sig files , I had cause to dig around looking for where Outlook actually puts the Signature files. I came across a post which Allister wrote a little while ago, but it's such a useful little tip that it's worth repeating... Basically, Read More...

Filed under: Outlook, Exchange, Office

The lost art of the .sig
30 May 07 01:18 PM | Ewan | 1 Comments   

Whatever happened to elaborate and amusing '.sig's? It used to be common practice to have a signature with some kind of witty/pithy quote appended at random to every email. Nowadays, the autosignature that most email programs can insert (such as Outlook's Read More...

Filed under: Outlook, Random Stuff, Exchange, Humour

Thread Compressor for Outlook - do you want it?
23 April 07 11:35 PM | Ewan | 7 Comments   

Here's an appeal - nearly 8 years ago, I wrote* a little COM addin for the-then new Outlook 2000, which "compressed threads". The idea was that it could take an email thread (eg a discussion over a period of time and a number of responses, from any number Read More...

Filed under: Outlook, Exchange, Office

Outlook 2007 update - performance improvement on large PST/OST files
17 April 07 08:16 AM | Ewan | 3 Comments   

I've been beta-testing this update for a little while and it seems to make quite a difference to the performance of Outlook 2007 (especially at startup) when you have large PST files, or a large offline cache of a mailbox. The Outlook team released it Read More...

Filed under: Outlook, Exchange

Exchange Archiving - to be, or not to be?
23 January 07 09:32 AM | Ewan | 3 Comments   

A lot of customers have looked at archiving solutions for Exchange over the last few years, and the most common reason for doing so is to reduce the volume of data held on the Exchange server. This obviously brings benefits for the administrators - they Read More...

Filed under: Outlook, Exchange

Using Outlook Search Folders to filter only external mail
09 January 07 12:32 PM | Ewan | 0 Comments   

Following on from my recent post about search folders, I got a few questions and comments via mail. One, from Christian, asked if it was possible to use a search folder to filter out only mail which came from "outside" - eg Only show me the last day's Read More...

Filed under: Outlook, Exchange