Using System Center Operations Manager 2007 with System Center Essentials 2007, you can provide managed services to many customers. This solution provides a single entry point for remote management over the internet for customers’ server and client environments, leveraging Operations Manager 2007 as the service provider console.
This solution includes the ability to:
o Manage customers over the internet in a secure manner
o Centrally view customer problem data and health from a single console
o Report on problems and time spent working on customer issues
o Perform remote diagnostics and troubleshooting
o Provide a lightweight, simple setup and configuration for customers
o Deploy software updates to customers' computers
