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Chile announces an extension on their Daylight Saving Time for 2008

The government of Chile announced on February 7, 2008, that their current daylight saving time will be extended in order to save energy. The new fall back date for the daylight saving period of 2007-2008 is: Daylight saving time ends: Last Saturday of Read More...
Posted Saturday, March 08, 2008 7:26 PM by atsim | 1 Comments

Q: Updates to Microsoft Office 2004 for Mac 11.3.7 update and Entourage?

Q: I checked http://support.microsoft.com/gp/dst_prodlist#Ent and under Entourage it states to download Microsoft Office 2004 for Mac 11.3.7 update. I checked the KB for the update and it mentioned nothing about DST. I checked the readme for the download Read More...
Posted Thursday, September 13, 2007 5:35 AM by atsim | (Comments Off)

A previously cancelled Outlook meeting re-appears, and one hour off

Q: Can anyone explain the re-appearance of a cancelled meeting with a start time one hour off the original scheduled time? A previously cancelled meeting reappeared on my calendar (at the wrong time) and there are no meetings scheduled. I sent cancellation Read More...
Posted Friday, April 20, 2007 3:56 PM by atsim | (Comments Off)
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Calendar appointments showing 1 hour later on recipients' calendar appointments

Symptom : Any calendaring client may show 1 hour later on a recipients' calendar appointment (Outlook, OWA, Blackberry or Goode devices etc.). The recipient will appear to not follow DST2007 rules. This is true even with OS patches are successfully applied Read More...
Posted Monday, March 12, 2007 8:06 PM by atsim | 1 Comments

Time Zones not updating on Windows 2003, Windows XP or Windows 2000

After applying 931836 time zone changes don’t take effect until you manually change the time zone Symptom: We have isolated reports that Windows 2000, XP, and 2003 may find that their Windows clocks do not move forward for DST, even with fixes applied Read More...
Posted Sunday, March 11, 2007 11:31 PM by atsim | 3 Comments

We were able to do the rebasing of appts, but now historical appointments are incorrect

Q: We were able to do the rebasing of appts, but now historical appointments in 1999 are incorrect. What effect does the rebasing tool have on old messages that are restored from archive systems like the vault. What about items that are restored on Exchange? Read More...
Posted Friday, March 09, 2007 2:38 PM by atsim | (Comments Off)

Is there specific guidance for manually updating a recurring meeting during the extended DST period?

Q: Is there specific guidance for manually updating a recurring meeting during the extended DST period? Modifying the meeting body does not seem to work as the time remains the same. A: If you are not using the rebasing tools, then the only method is Read More...
Posted Wednesday, March 07, 2007 8:57 PM by atsim | (Comments Off)
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Is there a list of error messages for the Outlook Time Zone Data Update Tool?

Q: Is there a list of error messages for the Outlook Time Zone Data Update Tool? A: This KB has information on the the Outlook Time Zone Data Update Tool, including a list of known issues and resolutions; see http://support.microsoft.com/kb/931667 for Read More...
Posted Wednesday, March 07, 2007 8:57 PM by atsim | (Comments Off)
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We ran the rebase tool on the machine and did not have the patch. We are patching the machine and going to re-run the rebase again. Can we suppress the emails being sent and will this fix the appointments without sending emails again?

Q: We ran the rebase tool on the machine and did not have the patch. We are patching the machine and going to re-run the rebase again. Can we suppress the emails being sent and will this fix the appointments without sending emails again? A: The OS must Read More...
Posted Wednesday, March 07, 2007 8:56 PM by atsim | (Comments Off)
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If we use a general workstation to run the Outlook update tool against several resource mailboxes, will the workstation time zone over-ride the mailbox time zone if the mailbox is located on another server in another time zone?

Q: if we use a general workstation to run the Outlook update tool against several resource mailboxes, will the workstation time zone over-ride the mailbox time zone if the mailbox is located on another server in another time zone? A: you need to have Read More...
Posted Wednesday, March 07, 2007 8:56 PM by atsim | (Comments Off)
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Can we change the time zone on the workstation to match the time zone of the resource mailbox and run the Outlook update tool?

Q: can we change the time zone on the workstation to match the time zone of the resource mailbox and run the Outlook update tool? A: yes Read More...
Posted Wednesday, March 07, 2007 8:56 PM by atsim | (Comments Off)
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Where in the documentation does it state a resend of meeting requests?

Q: Where in the documentation does it state a resend of meeting requests? A: http://support.microsoft.com/kb/931667 . Under "Detailed behavior of the Time Zone Data Update Tool in specific situations" it shows the steps the tool takes when the tool processes Read More...
Posted Wednesday, March 07, 2007 8:55 PM by atsim | (Comments Off)
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Can you stop the ability to send out meetings again or is this natural behavior with the Outlook tool?

Q: Can you stop the ability to send out meetings again or is this natural behavior with the Outlook tool? We are seeing some of the appointments are correct and others are not. A: Yes but it is mainly meant to be used for resource mailboxes... please Read More...
Posted Wednesday, March 07, 2007 8:55 PM by atsim | (Comments Off)
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Should you rebase for resource calendars?

Q: Should you rebase for resource calendars? A: Yes, you normally would want to rebase resource calendars. Read More...
Posted Wednesday, March 07, 2007 8:55 PM by atsim | (Comments Off)
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If a user creates a new recurring appointment after the OS is patched, but before the rebasing tool is run against the user's mailbox, and then I run the rebasing tool for recurring appointments, will that new recurring appointment be incorrectly adjusted?

Q: If a user creates a new recurring appointment after the OS is patched, but before the rebasing tool is run against the user's mailbox, and then I run the rebasing tool for recurring appointments, will that new recurring appointment be incorrectly adjusted? Read More...
Posted Wednesday, March 07, 2007 8:54 PM by atsim | (Comments Off)
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