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March 2007 - Posts

Friday, March 30, 2007 7:09 PM

Remember: April 1st is not this year's daylight saving time 'spring forward' date

If you did not apply the updates to your various PCs and devices as noted on our http://www.microsoft.com/dst2007 daylight saving time information site, but manually adjusted the time, please note that older devices may 'spring forward' on the first Sunday
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Monday, March 12, 2007 8:06 PM

Calendar appointments showing 1 hour later on recipients' calendar appointments

Symptom : Any calendaring client may show 1 hour later on a recipients' calendar appointment (Outlook, OWA, Blackberry or Goode devices etc.). The recipient will appear to not follow DST2007 rules. This is true even with OS patches are successfully applied
Posted by atsim | 1 Comments
Sunday, March 11, 2007 11:31 PM

Time Zones not updating on Windows 2003, Windows XP or Windows 2000

After applying 931836 time zone changes don’t take effect until you manually change the time zone Symptom: We have isolated reports that Windows 2000, XP, and 2003 may find that their Windows clocks do not move forward for DST, even with fixes applied
Posted by atsim | 3 Comments
Sunday, March 11, 2007 2:49 PM

Event log entries during the 2am-3am DST gap -- why?

I f you use Event Viewer, DST can cause unexpected behavior because Event Viewer changes the displayed time (and possibly the date) for events that have already occurred. For example, if an event occurred at 6:00 P.M. in standard time, after you move
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Sunday, March 11, 2007 11:17 AM

Windows XP Event Viewer impacted by daylight saving time

A known issue... if you use Event Viewer, DST can cause unexpected behavior because Event Viewer changes the displayed time (and possibly the date) for events that have already occurred. For example, if an event occurred at 6:00 P.M. in standard time,
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Sunday, March 11, 2007 10:48 AM

What is an Exchange resource mailbox? How do I find them?

What is a resource mailbox ? · A resource mailbox is a mailbox that represents conference rooms and company equipment. Resource mailboxes can be included as resources in meeting requests, providing a simple and efficient way to manage the scheduling of
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Sunday, March 11, 2007 10:39 AM

Applications using historical data from 2006 (or any previous years) can have invalid results

Executive Summary: Applications using historical data from 2006 (or any previous years) can have invalid results. Microsoft is currently working to provide support for vendors and software developers for their applications, if the application does not
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Saturday, March 10, 2007 4:10 AM

Is Cisco MeetingPlace impacted by DST and how do they rebase meetings?

Q: Is Cisco MeetingPlace impacted by DST and how do they rebase meetings? A: It’s our understanding that MeetinPlace leverages the core OS for the DST information, so that they are fine once the underlying Windows 2000 Server is patched. We understand
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Saturday, March 10, 2007 1:57 AM

What is the impact on SharePoint by the Daylight Saving Time change in 2007?

Q: Where can I find out more about the status of any impact on SharePoint by the Daylight Saving Time change in 2007? A: Please see http://blogs.msdn.com/sharepoint/archive/2007/03/10/key-us-daylight-savings-time-information.aspx on the official blog
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Friday, March 09, 2007 5:42 PM

The KB928225 patch Exchange 2000 CDO update failed and asked me to check the log

Q: I tried to install the KB928225 patch (Exchange 2000 CDO update). The patch failed and asked me to check the log. "First condition in rollup.andop.section failed" is what I found. A: Because of file dependencies, this hotfix requires Microsoft Exchange
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Friday, March 09, 2007 3:00 PM

Scenarios for deploying the Outlook Time Zone Data Update Tool.

As with any deployment these should be tested to ensure they meet your needs and will operate in your environment. There are many variations of these possible and the examples do not take into account differences and customizations that exist across environments.
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Friday, March 09, 2007 2:38 PM

We were able to do the rebasing of appts, but now historical appointments are incorrect

Q: We were able to do the rebasing of appts, but now historical appointments in 1999 are incorrect. What effect does the rebasing tool have on old messages that are restored from archive systems like the vault. What about items that are restored on Exchange?
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Thursday, March 08, 2007 10:46 PM

I see valid users showing up in the errors.txt file - is this OK?

Q:I see many other valid users also showing up in the errors.txt file. Do I have to do something to correct them or how can I enable timezone in their mailboxes? A: Users may wind up in both errors and the output file due to a bug. If the user in the
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Thursday, March 08, 2007 8:26 PM

Where do I get the DST patch for my specific language?

Q: Hello, We are in Quebec, Canada, we use the French Version Windows XP, when I tried to launch the patch for DTS change, it said the language is not same, is there any patch for French Version? A: when you go to the download site you can pick the language
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Thursday, March 08, 2007 4:01 AM

How can I tell if the Windows Mobile MSI has been installed and applied correctly?

Q: What is the best way to determine if the MSI installation of the Windows Mobile patch for DST 07 has been applied? When using a cab file the patch shows up under Remove Programs, however with the MSI it does not. A: Quick and dirty, do Start, Settings,
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Wednesday, March 07, 2007 11:27 PM

SBS 2003 w Exchange 2003 SP2, patched with KB 931836 and KB 926666, then rebooted: OWA clients see DST rules in TZ picker in both basic and premier client modes. I expect them to see new Pacific TZ in picker but they see DST 2006 version, Pacific + Tijuan

Q: SBS 2003 w Exchange 2003 SP2, patched with KB 931836 and KB 926666, then rebooted: OWA clients see DST rules in TZ picker in both basic and premier client modes. I expect them to see new Pacific TZ in picker but they see DST 2006 version, Pacific +
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Wednesday, March 07, 2007 11:27 PM

So what relationship does this hot fix kb 932962 have to this kb 926666 in terms of CDO? What’s the difference? Also, what order does KB 932962 have to be deployed in as relates to OS DST KB 926666?

Q: So what relationship does this hot fix kb 932962 have to this kb 926666 in terms of CDO? What’s the difference? Also, what order does KB 932962 have to be deployed in as relates to OS DST KB 926666? A: kb 932962 is the Outlook (client) version. kb
Posted by atsim | 1 Comments
Wednesday, March 07, 2007 11:27 PM

Microsoft SQL server 2000/2003 DST- If you are not using the Notification Service, do I need to worry about anything else except the OS patch?

Q: Microsoft SQL server 2000/2003 DST- If you are not using the Notification Service, do I need to worry about anything else except the OS patch? A: No. OS patch only.
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Wednesday, March 07, 2007 11:26 PM

Hi, thanks for ignoring my question. Please tell me *why* I should patch SharePoint if I have no public calendars or exchange public folder linkages. I have seen no rationale for patching on any of the sites.

Q: Hi, thanks for ignoring my question. Please tell me *why* I should patch SharePoint if I have no public calendars or exchange public folder linkages. I have seen no rationale for patching on any of the sites. A: In this case, SharePoint servers only
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Wednesday, March 07, 2007 11:26 PM

What is the DST solution for VC++ 6.0 app using _timezone variable? Are we going to gat a patch from you? or we have to make code changes? also how will we test before/after scenarios?

Q: What is the DST solution for VC++ 6.0 app using _timezone variable? Are we going to gat a patch from you? or we have to make code changes? also how will we test before/after scenarios? A: Sorry, VC++ 6.0 is unsupported and will not have a patch. You
Posted by atsim | 1 Comments
Wednesday, March 07, 2007 11:26 PM

Is there a definitive list for DST updates with regard to Windows Small Business Server 2003 SBS2003?

Q: Is there a definitive list for DST updates with regard to Windows Small Business Server 2003 SBS2003? A: The best resource for this is gong to be at http://www.microsoft.com/dst2007 . See also http://blogs.msdn.com/mthree/archive/2007/01/25/daylight-saving-time-dst-impacts-on-windows-small-business-server-2003-sbs-2003.aspx
Posted by atsim | 1 Comments
Wednesday, March 07, 2007 11:26 PM

What about SBS 2000: does http://support.microsoft.com/kb/931836 apply or is that a manual process as it is with Exchange 2000?

Q: what about SBS 2000: does http://support.microsoft.com/kb/931836 apply or is that a manual process as it is with Exchange 2000? A: There is a CDO patch available for Exchange 2000, which will apply to SBS 2000, but it's not freely available (you have
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Wednesday, March 07, 2007 11:26 PM

With SBS 2003 does exchange need to be at SP2 before applying the DST update?

Q: With SBS 2003 does exchange need to be at SP2 before applying the DST update? A: Yes, you could apply SP2 before applying KB 926666. But there is an Exchange 2003 SP1 version of the update that you can apply without applying SP2 first. That KB is http://support.microsoft.com/kb/931978
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Wednesday, March 07, 2007 11:25 PM

I need a fundamental reason "Why should I patch my Sharepoint boxes" when all I am running is WSS 2.0 (with some fairly weird/unsupported hotfixes) and I have no sites that are running Exchange Public Folder linkages.

Q: I need a fundamental reason "Why should I patch my Sharepoint boxes" when all I am running is WSS 2.0 (with some fairly weird/unsupported hotfixes) and I have no sites that are running Exchange Public Folder linkages. A: Microsoft has released an update
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Wednesday, March 07, 2007 11:25 PM

I noticed in a Microsoft article that Windows Mobile and Windows CE need to be updated as well. Which patch(s) are necessary for those?

Q: I noticed in a Microsoft article that Windows Mobile and Windows CE need to be updated as well. Which patch(s) are necessary for those? A: The Windows Mobile patches for Windows Mobile 5 and 2003 devices are available now at http://www.microsoft.com/windowsmobile
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Wednesday, March 07, 2007 11:25 PM

Is there an update required for MAC OS X?

Q: Is there an update required for MAC OS X? I know this chat room is only for Microsoft product but appreciate any help. A: For more information on impacted Microsoft products for the Mac OS such as Entourage, please see http://blogs.msdn.com/mthree/archive/2007/01/13/your-questions-what-about-mac-office-entourage-and-daylight-saving-time.asp
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Wednesday, March 07, 2007 11:24 PM

I am not using SQL Server Notification Service for SQL 2005,But as per your article 931815 I need to install DST patch.What would be my NSMainDatabase value?

Q: I am not using SQL Server Notification Service for SQL 2005,But as per your article 931815 I need to install DST patch.What would be my NSMainDatabase value? A: If you are not using Notification Services, SQL is not otherwise affected by DST. However,
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Wednesday, March 07, 2007 11:24 PM

Our VC++ studio 6.0 application uses _timezone variable. Where does it get that value from? From the system clock or msvcrt.dll?

Q: Our VC++ studio 6.0 application uses _timezone variable. Where does it get that value from? From the system clock or msvcrt.dll? A: Environment variables are provided by the parent process, which includes system-wide settings. Also, a process can change
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Wednesday, March 07, 2007 11:23 PM

When running the .bat file and it starts creating logs....if it doesn't create a log for a user does that simply mean there was nothing to change?

Q: When running the .bat file and it starts creating logs....if it doesn't create a log for a user does that simply mean there was nothing to change? A: Yes, that's correct.
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Wednesday, March 07, 2007 11:23 PM

What is the offical name of the Arizona time zone? The tool did not detect the time zone for Arizona users and I want to manually put the time zone into the import document.

Q: What is the offical name of the Arizona time zone? The tool did not detect the time zone for Arizona users and I want to manually put the time zone into the import document. A: I believe Arizona time zone is called Mountain Standard Time (MST)
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Wednesday, March 07, 2007 11:22 PM

How do i do this ->"To actually perform the rebase you must have an account with send as and full mailbox access to each mailbox."

Q: How do i do this ->"To actually perform the rebase you must have an account with send as and full mailbox access to each mailbox." A: The VBScript will give your account FMA & SendAs. For exporting the time zone data you can run it as a regular
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Wednesday, March 07, 2007 11:22 PM

I’m logged onto a computer as the domain admin. I’ve tried running msextmzcfg tool using the mail account of the domain admin, but still show "unable to open mailbox" error message in the log file. Do i have to run the vbs permission script

Q: I’m logged onto a computer as the domain admin. I’ve tried running msextmzcfg tool using the mail account of the domain admin, but still show "unable to open mailbox" error message in the log file. Do i have to run the vbs permission script???? A:
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Wednesday, March 07, 2007 11:22 PM

After I clean up non-existent and conflict users and add to output.txt what is the next step? Something about skip extraction?

Q: After I clean up non-existent and conflict users and add to output.txt what is the next step? Something about skip extraction? A: You can re-run the tool msExTmzCfg.exe and check the "Skip Extraction" option in the first screen and import the new file(output.txt)
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Wednesday, March 07, 2007 11:22 PM

The DST Update tool has been run on all mail stores in the organization, but I have clients running the OWA access and the calendar has not updated the times. When I access the client’s mail store on the exchange server the dates are correct.

Q: The DST Update tool has been run on all mail stores in the organization, but I have clients running the OWA access and the calendar has not updated the times. When I access the client’s mail store on the exchange server the dates are correct. A: If
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Wednesday, March 07, 2007 11:21 PM

We are getting this error The Time Zone Data Update tool for Microsoft Office Outlook encountered the error: Could not complete the operation. One or more parameter values are not valid. Additional error information: 80070057

Q: We are getting this error The Time Zone Data Update tool for Microsoft Office Outlook encountered the error: Could not complete the operation. One or more parameter values are not valid. Additional error information: 80070057 (, , 00000000, 00000000).
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Wednesday, March 07, 2007 11:21 PM

Do you have the link to the new (v2) Virtual Machine (VM) with the Exchange rebasing tool?

Q: Do you have the link to the new (v2) Virtual Machine (VM) with the Exchange rebasing tool? A: If the web site at http://www.microsoft.com/downloads/details.aspx?FamilyId=03D4251D-370F-486D-BB2F-64FF14C546AD&displaylang=en does not have the new
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Wednesday, March 07, 2007 11:21 PM

What is timezone export mode?

Q: What is timezone export mode? A: MSEXTMZ performs two major operations - Exporting time zone data when available and actually running tzmove against each user. The first thing the wizard will do is run it in time zone export mode to gather the available
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Wednesday, March 07, 2007 11:20 PM

In ESM on Mailbox store can I give Domain Admins "receive as" permission. It's inheriting deny permission and I believe that would allow msextmx to run?

Q: In ESM on Mailbox store can I give Domain Admins "receive as" permission. It's inheriting deny permission and I believe that would allow msextmx to run? A: The Exchange View only Administrator and Local administrator of the computer that is running
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Wednesday, March 07, 2007 11:20 PM

How do i set up an Exchange profile to start this process?

Q: how do i set up an Exchange profile to start this process? A: http://blogs.technet.com/dst2007/search.aspx?q=REBASE&p=1
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Wednesday, March 07, 2007 11:20 PM

When running the config tool we get "unable to find mailbox timezone: Error 0x80004005" We're logged in with a Blackberry Admin account which has full rights to the mailboxes. Any suggestions?

Q: when running the config tool we get "unable to find mailbox timezone: Error 0x80004005" We're logged in with a Blackberry Admin account which has full rights to the mailboxes. Any suggestions? A: Refer to KB article 930879. The permissions are listed
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Wednesday, March 07, 2007 11:19 PM

When you run the tzmove on public folders can you point it to the root and have it sweep for all calendars?

Q: When you run the tzmove on public folders can you point it to the root and have it sweep for all calendars? A: The path to each public folder calendar must explicitly be referenced. However, you could process all calendars at once, but you would first
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Wednesday, March 07, 2007 11:19 PM

When I run the grantmailboxpermissions.vbs script on the exchange server to give an account the necessary permissions, but every user in the .err file says that it can't find the LDAP path and no mailbox owner user accounts found. Any ideas what's wrong?

Q: When I run the grantmailboxpermissions.vbs script on the exchange server to give an account the necessary permissions, but every user in the .err file says that it can't find the LDAP path and no mailbox owner user accounts found. Any ideas what's
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Wednesday, March 07, 2007 11:19 PM

Is there an article that can be sent to users explain or showing what is expected after an exchange rebase?

Q: Is there an article that can be sent to users explain or showing what is expected after an exchange rebase? A: Refer to KB article 930879
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Wednesday, March 07, 2007 11:18 PM

If i ran the tool against a mailbox of a domain admin, whose security acl was not inheriting permissions, thus the send as permission for my mailbox update user was not set - it seems as though no meeting updates were sent out?

Q: If i ran the tool against a mailbox of a domain admin, whose security acl was not inheriting permissions, thus the send as permission for my mailbox update user was not set - it seems as though no meeting updates were sent out? A: create a new admin
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Wednesday, March 07, 2007 11:18 PM

The rebasing tool "stamps" calendar items as having been re-based, so subsequent re-runs of the rebasing tool won't move the same calendar item twice. What is the object property/value that is set to indicate the object has been re-based?

Q: the rebasing tool "stamps" calendar items as having been re-based, so subsequent re-runs of the rebasing tool won't move the same calendar item twice. What is the object property/value that is set to indicate the object has been re-based? A: The property
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Wednesday, March 07, 2007 11:18 PM

I receive: "Unable Open mailbox - 0x8004011D" error when running msextmz.exe. My account is in the domain admins group, but I suspect that I don't have permissions, if this is so, is there a simpler way to gain access to my users mailboxes (no s

Q: I receive: "Unable Open mailbox - 0x8004011D" error when running msextmz.exe. My account is in the domain admins group, but I suspect that I don't have permissions, if this is so, is there a simpler way to gain access to my users mailboxes (no script)?
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Wednesday, March 07, 2007 11:18 PM

After running rebase, Lots of EXCDO errors An inconsistency was detected in NameofCalendar /Calendar/Halloween.EML. The calendar is being repaired. If other errors occur with this calendar, please view the calendar using Microsoft Outlook Web Access.

Q: After running rebase, Lots of EXCDO errors An inconsistency was detected in NameofCalendar /Calendar/Halloween.EML. The calendar is being repaired. If other errors occur with this calendar, please view the calendar using Microsoft Outlook Web Access.
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Wednesday, March 07, 2007 11:17 PM

If the client PC is not patched and you are running the rebase tool against Exchange, will this affect anything or does the rebase only work against Exchange and as long as exchange is patch it is okay?

Q: If the client PC is not patched and you are running the rebase tool against Exchange, will this affect anything or does the rebase only work against Exchange and as long as exchange is patch it is okay? A: it is okay not to have the PC patched when
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Wednesday, March 07, 2007 11:17 PM

Does the Exchange tool recognize disabled accounts/mailboxes?

Q: Does the Exchange tool recognize disabled accounts/mailboxes? Such as a disabled domain account that still has a mailbox. A: it doesn’t, but not sure it matters. If they are disabled, they probably don't have any current meetings
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Wednesday, March 07, 2007 11:17 PM

The first rebase did not have patch and it send pit meeting requests that were wrong. We are patching the machine and going to re-run the rebase again. Can we suppress the emails being sent and will this fix the appointments without sending emails again?

Q: The first rebase did not have patch and it send pit meeting requests that were wrong. We are patching the machine and going to re-run the rebase again. Can we suppress the emails being sent and will this fix the appointments without sending emails
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Wednesday, March 07, 2007 11:17 PM

If your event log fills, does that mean the mailboxes did not rebase?

Q: If your event log fills, does that mean the mailboxes did not rebase? A: yes
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Wednesday, March 07, 2007 11:16 PM

If the resource mailboxes are hidden from the GAL, will that cause an issue when rebasing from a txt file?

Q: If the resource mailboxes are hidden from the GAL, will that cause an issue when rebasing from a txt file? A: no, the rebasing tool doesn't look at the GAL
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Wednesday, March 07, 2007 11:16 PM

Is there an easy way or tool or script to determine the calendars that are setup for autoaccept?

Q: is there an easy way or tool or script to determine the calendars that are setup for autoaccept? A: Hi, there is a VB script that will list the registered mailboxes. You will find more about this in the AutoAccept documentation http://www.microsoft.com/downloads/details.aspx?FamilyID=5eac9a70-699b-495a-a920-82403305226b&displaylang=en
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Wednesday, March 07, 2007 11:16 PM

Hi all, my customer rebased their direct booked resource mailboxes without the /suppressall switch by accident. They then ran against the resource mailboxes correctly, but after the user mailboxes were rebased. Will this cause problems?

Q: Hi all, my customer rebased their direct booked resource mailboxes without the /suppressall switch by accident. They then ran against the resource mailboxes correctly, but after the user mailboxes were rebased. Will this cause problems? A: they may
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Wednesday, March 07, 2007 11:15 PM

If we get the time zone incorrect when running the Exchange rebase tool - will it be corrected when the user logs into their individual workstation and Outlook loads?

Q: if we get the time zone incorrect when running the Exchange rebase tool - will it be corrected when the user logs into their individual workstation and Outlook loads? A: recurring meetings will be ok, but the single instance meetings will be moved
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Wednesday, March 07, 2007 11:14 PM

We are also experiencing out of memory errors with the virtual machines. We are running four simultaneously on a 8 core box, with 8GB of ram, with each virtual set to use 1GB of ram.

Q: We are also experiencing out of memory errors with the virtual machines. We are running four simultaneously on a 8 core box, with 8GB of ram, with each virtual set to use 1GB of ram. A: limit the number of mailboxes you are updating at one time and
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Wednesday, March 07, 2007 11:14 PM

Compared to version 1 - the V2 of the Exchange Update Tool does not ask for the path to Outlook, nor does it launch outlook - is this normal?

Q: Compared to version 1 - the V2 of the Exchange Update Tool does not ask for the path to Outlook, nor does it launch outlook - is this normal? A: Yes this is normal
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Wednesday, March 07, 2007 11:14 PM

The Exchange tool is not using the correct profile. It is creating and using the msextmz-user-hexvalue instead of the default profile. The key exists for the check profile. The profile is set to use an account that has all of the required permissions

Q: The Exchange tool is not using the correct profile. It is creating and using the msextmz-user-hexvalue instead of the default profile. The key exists for the check profile. The profile is set to use an account that has all of the required permissions
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Wednesday, March 07, 2007 11:14 PM

What document will detail the command line options with an input file to rebase conference rooms with the /forcesuppress options?

Q: What document will detail the command line options with an input file to rebase conference rooms with the /forcesuppress options? A: http://support.microsoft.com/kb/933146
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Wednesday, March 07, 2007 11:14 PM

When running the rebase / tzmove will it touch the public folders for shared calendars? Do you run a separate process or command for this?

Q: When running the rebase / tzmove will it touch the public folders for shared calendars? Do you run a separate process or command for this? A: A separate process – see http://support.microsoft.com/kb/933146
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Wednesday, March 07, 2007 11:13 PM

How do you use TZMOVE.exe and script the process of rebasing the public folder calendars?

Q: How do you use TZMOVE.exe and script the process of rebasing the public folder calendars? A: Check out this blog video: http://msexchangeteam.com/videos/9/tools/entry435540.aspx . Also you can find this information in this knowledge base article 933146
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Wednesday, March 07, 2007 11:13 PM

What happens if I run the exchange rebasing tool twice on a group of users?

Q: what happens if I run the exchange rebasing tool twice on a group of users? A: When you run the tool, it will stamp all the appointments that were rebased with the required information so that a second run doesn't affect them. One thing to remember
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Wednesday, March 07, 2007 11:13 PM

0x80040115 what does this error mean after attempting to update the batch file with the /forcerebasesuppress all errrors file is full of users that I ran it against

Q: 0x80040115 what does this error mean after attempting to update the batch file with the /forcerebasesuppress all errrors file is full of users that I ran it against A: The most common cause for this error is invalid LegacyExchangeDNs... and the /forcerebasesuppressallupdates
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Wednesday, March 07, 2007 11:13 PM

When you rebase does the process resend emails out for appointments to the users?

Q: When you rebase does the process resend emails out for appointments to the users? A: Yes it sends updates to the meetings on the behalf of the organizer.
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Wednesday, March 07, 2007 11:12 PM

Can I use the tzmove.exe -quiet command against public folders with non-English characters?

Q: Can I use the tzmove.exe -quiet command against public folders with non-English characters? A: Non-English characters are not supported in command line options for the tool. The owner of the PF will need to run the rebasing manually
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Wednesday, March 07, 2007 11:12 PM

We have updated over 300 public folders, except for about 30 where they have the ‘&’ (ampersand) symbol in the public folder name. It seems the exchange tool does not like that being in the path.

Q: We have updated over 300 public folders, except for about 30 where they have the ‘&’ (ampersand) symbol in the public folder name. It seems the exchange tool does not like that being in the path. A: The tool does have some problems with special
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Wednesday, March 07, 2007 11:11 PM

I was under the impression that if you added the people from nonexixtent and errors into mailboxes_1 that would assign them time zones. I got 0x8004011d for some of them in the tmz.log Do I have to edit output.txt to assign tzone info as well?

Q: I was under the impression that if you added the people from nonexixtent and errors into mailboxes_1 that would assign them time zones. I got 0x8004011d for some of them in the tmz.log Do I have to edit output.txt to assign tzone info as well? A: Some
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Wednesday, March 07, 2007 11:11 PM

I have 1100 mailboxes, when I run the extract etc. I have a total of 774 and this includes nonexistent, conflict, and mailboxes....what does that tell me?

Q: I have 1100 mailboxes, when I run the extract etc. I have a total of 774 and this includes nonexistent, conflict, and mailboxes....what does that tell me? A: if you have already ran the tool and you are getting the 774 number, try running the tool
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Wednesday, March 07, 2007 11:10 PM

If we rebase a user and put them in Eastern Standard but it turns out the are in Pacific Time can we just rebase using the correct time zone?

Q: If we rebase a user and put them in Eastern Standard but it turns out the are in Pacific Time can we just rebase using the correct time zone? A: Yes. The rebasing tools such as the Outlook Calendar Update Tool is meant for just that - e.g. if users
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Wednesday, March 07, 2007 11:10 PM

How do I make one person owner of all of the public folders?

Q: How do I make one person owner of all of the public folders? PFDavadmin doesn’t let you do that from the root. Thanks. A: Add ownership to each folder directly under the root, then propagate to all sub folders using PFDAVadmin.
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Wednesday, March 07, 2007 11:10 PM

I ran the MsExTmz.exe within virtual machine and got both an output.txt and errors.txt files. What should I do with the errors.txt file?

Q: I ran the MsExTmz.exe within virtual machine and got both an output.txt and errors.txt files. What should I do with the errors.txt file? A: you can run rebasing against these users, put a correct time zone and time zone format for each of these users
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Wednesday, March 07, 2007 11:10 PM

I’ve heard that only Exchange puts a time stamp on the meeting, while the outlook update tool does not, has this been the case?

Q: I’ve heard that only Exchange puts a time stamp on the meeting, while the outlook update tool does not, has this been the case? A: Essentially, even if you are running the tool in bulk using our Exchange tool, all appointments updated by the Outlook
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Wednesday, March 07, 2007 11:09 PM

I would like to run the FORCEREBASESUPPRESSALLUPDATES switch for a bulk set of mailboxes. I'm having trouble finding syntax to do this. Is this possible? As it is now I have to have a profile set up for each user and run tzmove one by one.

Q: I would like to run the FORCEREBASESUPPRESSALLUPDATES switch for a bulk set of mailboxes. I'm having trouble finding syntax to do this. Is this possible? As it is now I have to have a profile set up for each user and run tzmove one by one. A: You can
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Wednesday, March 07, 2007 11:09 PM

It seems a large number of mailboxes are getting the "No log file was written for user" message. Does that mean the user has no calendar entries?

Q: We are in the middle of running the rebase tool now. It seems a large number of mailboxes are getting the "No log file was written for user" message. Does that mean the user has no calendar entries? or none that are in the delta period? A: It means
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Wednesday, March 07, 2007 11:08 PM

How can I verify that the extraction tools are actually showing all mailboxes? It seems as though some are missing from the reports.

Q: How can I verify that the extraction tools are actually showing all mailboxes? It seems as though some are missing from the reports. A: I am assuming that you are using msextmz.exe / msextmzcfg.exe. The tool will look at 3 properties on the mailbox
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Wednesday, March 07, 2007 11:08 PM

When checking the msextmz.log file, the rebase works and then I receive an error. I get an error trying to process a mailbox (0x8007000E) and then the rest of the list fails with the same error.

Q: When checking the msextmz.log file, the rebase works and then I receive an error. I get an error trying to process a mailbox (0x8007000E) and then the rest of the list fails with the same error. A: 0x8007000E translates to MAPI_E_NOT_ENOUGH_MEMORY,
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Wednesday, March 07, 2007 11:06 PM

Is there a way to manually update the Exchange 5.5 Server regarding the CDO patch?

Q: Is there a way to manually update the Exchange 5.5 Server regarding the CDO patch? A: The CDO update is a binary. There are no manual workarounds.
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Wednesday, March 07, 2007 11:06 PM

Does the Exchange Calendar Update tool distinguish meetings scheduled under DST 2007 rules so it does not move them?

Q: Does the Exchange Calendar Update tool distinguish meetings scheduled under DST 2007 rules so it does not move them? A: There is a hotfix to the tzmove tool that the Exchange tool uses that exposes additional functionality. Please review scenario 1
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Wednesday, March 07, 2007 11:06 PM

Should I be able to "extract" the time zone info before applying client OS patch?

Q: Should I be able to "extract" the time zone info before applying client OS patch? A: Yes, the Exchange tool extracts time zone data from the Exchange server.
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Wednesday, March 07, 2007 11:05 PM

What does the ConflictUsers.txt file tell me?

Q: What does the ConflictUsers.txt file tell me? I have Eastern Time and Pacific Time for many users A: conflictusers.txt means that multiple time zone information was found for those users, you may adress these users my moving them to mailbox.txt file,
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Wednesday, March 07, 2007 10:58 PM

Also those calendar entries that have been pushed up an hour will they revert back once Exchange is patched?

Q: Also those calendar entries that have been pushed up an hour will they revert back once Exchange is patched? A: You can try to run the tool again with the /prepatch option to correct some of these appointments if they are off by one hour, but you may
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Wednesday, March 07, 2007 10:54 PM

We are still in mixed-mode with Exchange 5.5. We cannot get the DST patch. Will the manual patch be enough?

Q: We are still in mixed-mode with Exchange 5.5. We cannot get the DST patch. Will the manual patch be enough? We don't have any mailboxes on Exchange 5.5, it only routes. A: If users are not connecting to this box using CDO (like OWA users) then you
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Wednesday, March 07, 2007 10:54 PM

If the CDO patch is not applied to an Exchange 5.5 environment will this affect all actions with apps that use CDO. Will the reception and acceptance as well as creation of appointments be skewed by 1 hr.?

Q: If the CDO patch is not applied to an Exchange 5.5 environment will this affect all actions with apps that use CDO. Will the reception and acceptance as well as creation of appointments be skewed by 1 hr.? A: Yes, meetings created or viewed via CDO
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Wednesday, March 07, 2007 10:54 PM

What is the manual process for updating Exchange 5.5?

Q: What is the manual process for updating Exchange 5.5? A: Each user would have to update their own calendars and meetings. Custom Support is available for extra cost, call 1-800-microsoft to inquire.
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Wednesday, March 07, 2007 10:54 PM

So is the rebasing tool the Exchange Calendar update tools or Exchange Calendar update tool?

Q: So is the rebasing tool the Exchange Calendar update tools or Exchange Calendar update tool? A: These are two rebasing tools: the Outlook Time Zone Data Update Tool (TZMove) and the Exchange tool that wraps TZMove. TZMove (KB 931667) / TZMove update
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Wednesday, March 07, 2007 10:53 PM

When installing the Exchange Update tool I get error 2755

Q: When installing the Exchange Update tool I get error 2755 A: It's possible this is the windows error 0x2755: Ran out of disk quota. Unsure if that might apply to the scenario / machine you are installing to.
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Wednesday, March 07, 2007 10:53 PM

Re Q 194 - the size of the TZMove.EXE file is 316 KB (not 304 KB) - do I have the wrong version?

Q: Re Q 194 - the size of the TZMove.EXE file is 316 KB (not 304 KB) - do I have the wrong version? A: it should be 316 kb
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Wednesday, March 07, 2007 10:52 PM

What precisely is a "direct booking" calendar? Is that one that has the "Automatically accept meeting requests" checkbox checked?

Q: What precisely is a "direct booking" calendar? Is that one that has the "Automatically accept meeting requests" checkbox checked? A: Yes.
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Wednesday, March 07, 2007 10:52 PM

After we updated Exchange server with both windows and exchange DST update, we did not see any change in time for all old appointment both recurring and single that occur during extended DST period. We would like to know is this expected behavior or not

Q: After we updated Exchange server with both windows and exchange DST update, we did not see any change in time for all old appointment both recurring and single that occur during extended DST period. We would like to know is this expected behavior or
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Wednesday, March 07, 2007 10:52 PM

KB926666 contains Cdo.dll 6.5.7651.61 and has been applied. KB883672 contains Cdo.dll 6.5.7232.46 and is the solution to a calendaring problem I am having. Is there going to be an update to KB883672?

Q: KB926666 contains Cdo.dll 6.5.7651.61 and has been applied. KB883672 contains Cdo.dll 6.5.7232.46 and is the solution to a calendaring problem I am having. Is there going to be an update to KB883672? A: It should be rolled into a future update, but
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Wednesday, March 07, 2007 10:52 PM

A known issue of Exchange rebasing states that all users must connect to their mailboxes at least once in online mode. Does the tool not connect in online mode when you run it?

Q: A known issue of Exchange rebasing states that all users must connect to their mailboxes at least once in online mode. Does the tool not connect in online mode when you run it? Would this not be sufficient, and what other options are there? A: This
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Wednesday, March 07, 2007 10:51 PM

I get this error: HrFindCDOTimezone:Warning:CDO Session timezone exceeds known index - Ignoring. What does this mean?

Q: I get this error: HrFindCDOTimezone:Warning:CDO Session timezone exceeds known index - Ignoring. What does this mean? Thanks. A: The CDO timezone information on a mailbox is set by CDO applications that connect to Exchange (such as Blackberry). In
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Wednesday, March 07, 2007 10:51 PM

Instead of running Exchange rebase or individual outlook rebase, can I mount users' mailboxes from an admin Outlook's profile and then run the Outlook tool?

Q: Instead of running Exchange rebase or individual outlook rebase, can I mount users' mailboxes from an admin Outlook's profile and then run the Outlook tool? A: Yes, you can do this, but you would need to know the time zone for each of the mailboxes.
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Wednesday, March 07, 2007 10:50 PM

In running the msextmzcfg.exe what benefit is it to select the checkbox "Extract recurring meeting time zones"?

Q: In running the msextmzcfg.exe what benefit is it to select the checkbox "Extract recurring meeting time zones"? A: Recurring meetings have time zone information embedded in them (single-instance does not). This gives the tool a better clue as to what
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Wednesday, March 07, 2007 10:45 PM

I just tried to install "Exchange2003-KB926666-v2-x86-ENU.exe" (KB 926666) on one of my passive cluster node. And it says " Setup has detected that Cluster Service is running on this computer. You must manually shutdown all dependent resourc

Q: I just tried to install "Exchange2003-KB926666-v2-x86-ENU.exe" ( KB 926666 ) on one of my passive cluster node. And it says " Setup has detected that Cluster Service is running on this computer. You must manually shutdown all dependent resources using
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Wednesday, March 07, 2007 10:42 PM

Can you tell me if KB 883672 – a CDO patch for a calendaring issue released Oct 26th – is compatible with all the DST updates?

Q: Can you tell me if KB 883672 – a CDO patch for a calendaring issue released Oct 26th – is compatible with all the DST updates? A: http://support.microsoft.com/default.aspx/kb/883672 specifically applied to Exchange 2000, but this should be compatible
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Wednesday, March 07, 2007 10:39 PM

If you run TZMove on client, and the update is successful, when the end user moves to another workstation and retrieves mail using the Outlook client, will changes follow?

Q: If you run TZMove on client, and the update is successful, when the end user moves to another workstation and retrieves mail using the Outlook client, will changes follow? I assume the changes get sent back to exchange, and not necessary to run TZMove
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Wednesday, March 07, 2007 10:39 PM

Please clarify: What is the difference between msextmz and msextmzcfg.

Q: Please clarify: What is the difference between msextmz and msextmzcfg. A: For more information see KB 930879 , “How to address daylight saving time by using the Exchange Calendar Update Tool”, which has a full description of both utilities and how
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Wednesday, March 07, 2007 10:39 PM

Where can I get the V2 Exchange tool?

Q: Where can I get the V2 Exchange tool? I am still using the V1 tool as it requires the Sever DN. A: Please see http://support.microsoft.com/kb/930879 .
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Wednesday, March 07, 2007 10:39 PM

Is there a manual fix for Exchange Server 2000 for DST?

Q: Is there a manual fix for Exchange Server 2000 for DST? A: The CDO update to Exchange is a binary. There is no work around or manual fix. The other option is to purchase the $4,000 Extended Hotfix Support agreement for DST. You can do that via credit
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Wednesday, March 07, 2007 10:38 PM

Can the extraction mode of the Exchange Calendar update tool be scripted at all?

Q: Can the extraction mode of the Exchange Calendar update tool be scripted at all? Or will I have to run the tool manually for each server? A: you have to run it against each server.
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Wednesday, March 07, 2007 10:38 PM

Should /FORCEREBASESUPPRESSALLUPDATES be used with user calendars for their entire organization?

Q: Re: Should /FORCEREBASESUPPRESSALLUPDATES be used with user calendars for their entire organization? Would you recommend it? A: Generally speaking we are not recommending that /FORCEREBASESUPPRESSALLUPDATES be used with user calendars. We have tried
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Wednesday, March 07, 2007 10:38 PM

When I run V2 of the Exchange tool (TZ DUT), I get "Unable to retrieve the server distinguished name. Unknown error (0x80005000). I ran V1 of the tool on this computer fine with the same account. What do I need to do to get it to work?

Q: When I run V2 of the Exchange tool (TZ DUT), I get "Unable to retrieve the server distinguished name. Unknown error (0x80005000). I ran V1 of the tool on this computer fine with the same account. What do I need to do to get it to work? A: The input
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Wednesday, March 07, 2007 10:38 PM

Will the DST update for Exchange automatically send out meeting update requests?

Q: Will the DST update for Exchange automatically send out meeting update requests? A: The Exchange tool will go into each mailbox (as scripted), and update each meeting request in the affected period. This is because the tool gives "Send as" permissions
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Wednesday, March 07, 2007 10:34 PM

Could we uncheck that 'automatically decline...' option instead of using /forcerebasesuppressallupdates on just res mailboxes?

Q: Could we uncheck that 'automatically decline...' option instead of using /forcerebasesuppressallupdates on just res mailboxes? I am going to have a very hard time identifying all res mailboxes, so I would like an alternative, if there is 1 A: You can
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Wednesday, March 07, 2007 10:34 PM

I have three Exchange Organizations total in our three trusted forests. We use MIIS for Free/Busy replication. Two Forest are in Europe and one in the US. Will the European forests need to rebase?

Q: I have three Exchange Organizations total in our three trusted forests. We use MIIS for Free/Busy replication. Two Forest are in Europe and one in the US . Will the European forests need to rebase? A: The European forests shouldn't need to rebase unless
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Wednesday, March 07, 2007 10:33 PM

Regarding the nonexistent.txt file: what would happen if we specify the wrong time zone, will it mess up the appointments in the calendar?

Q: Regarding the nonexistent.txt file: what would happen if we specify the wrong time zone, will it mess up the appointments in the calendar? A: if you select wrong time zone, it will rebase the calendar items in that time zone for the extended DST period
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Wednesday, March 07, 2007 10:33 PM

My Exchange server is also a Domain Controller (DC), so I can't make the user account I am using to run msextmzdfg.exe a local administrator of the Exchange server. What can I do?

Q: My Exchange server is also a Domain Controller (DC), so I can't make the user account I am using to run msextmzdfg.exe a local administrator of the Exchange server. What can I do? A: You would need to make them a Domain Administrator in this configuration
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Wednesday, March 07, 2007 10:33 PM

What is the risk involved to single instance appointments if you select to let the exchange tool modify the appointments?

Q: What is the risk involved to single instance appointments if you select to let the exchange tool modify the appointments, KB article 930879 Options for updating mail table A: If you let the Exchange tool modify the single instance appointments there
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Wednesday, March 07, 2007 10:32 PM

I have run the MsExTmzCfg.exe tool to extract info re: my mailboxes. 60% of my users are in the NonExistent.txt files. Wouldn't I want to rebase all of my users?

Q: I have run the MsExTmzCfg.exe tool to extract info re: my mailboxes. 60% of my users are in the NonExistent.txt files. Wouldn't I want to rebase all of my users? Should I adjust the Mailboxes_1.txt to include all of these users with the correct TZ?
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Wednesday, March 07, 2007 10:31 PM

During the Time Zone Extraction Process using the Exchange Tool (msextmzcfg.exe) as part of the virtual machine provided by MS, it stops with "unable to extract the time zone information. please see log file: msextmz.log for more information". W

Q: During the Time Zone Extraction Process using the Exchange Tool (msextmzcfg.exe) as part of the virtual machine provided by MS, it stops with "unable to extract the time zone information. please see log file: msextmz.log for more information". Why?
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Wednesday, March 07, 2007 10:29 PM

What should we do with users (mailboxes) that are in the NonExistent text file from the Time Zone Extraction process?

Q: what should we do with users (mailboxes) that are in the NonExistent text file from the Time Zone Extraction process? A: NonExistent.txt file contains Mailboxes for which tool could not able to gather time zone information. So you can copy their Legacy
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Wednesday, March 07, 2007 9:57 PM

If I don't run the Exchange Tool immediately after my clients have KB 931386 installed, will there be a problem with appts created during that "gap" period?

Q: If I don't run the Exchange Tool immediately after my clients have KB 931386 installed, will there be a problem with appts created during that "gap" period? Should 92666 be installed on all Exchange servers before or after the rebasing? A: if you do
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Wednesday, March 07, 2007 9:55 PM

While I know I should apply the DST updates to all Exchange servers, do I need to run the rebasing tool against all Exchange server or just where DST changes?

Q: I have several Exchange servers around the world. While I know I should apply the DST updates to all Exchange servers, do I need to run the rebasing tool against all Exchange server or just where DST changes? A: You gather the information from servers.
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Wednesday, March 07, 2007 9:54 PM

To Run the Exchange Calendar update tool from one workstation: do I need to have separate runs for each timezone, such as one for Eastern, one for Central , one for Pacific changing the Admin Workstation to that time zone each time ?

Q: To Run the Exchange Calendar update tool from one workstation: do I need to have separate runs for each timezone, such as one for Eastern, one for Central , one for Pacific changing the Admin Workstation to that time zone each time ? A: No you can
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Wednesday, March 07, 2007 9:53 PM

How do you ensure that Public folder Calendars under Exchange get updated to the correct time?

Q: How do you ensure that Public folder Calendars under Exchange get updated to the correct time? A: Please refer to http://support.microsoft.com/kb/933146 and read section "Scenario 4: Rebase public folder calendars" for more information.
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Wednesday, March 07, 2007 9:53 PM

Can I run one batch file with one Mailbox_1.txt since the Time Zone for each user is set in the Mailbox_1.txt ?

Q: Running the Exchange Calendar update tool from one Admin Workstation where users in multiple timezones… can I run one batch file with one Mailbox_1.txt since the Time Zone for each user is set in the Mailbox_1.txt - My Admin Wks in in Central tz...
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Wednesday, March 07, 2007 9:52 PM

What should be the order for patcing CDO patches?

Q: I have a front end exchange server 2000 and backend exchange 2003 sp1. What should be the order for patcing CDO patches? Will there be any problem having different versions of exchange as FE & BE for this patch? A: I will prefer to apply cdo patches
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Wednesday, March 07, 2007 9:25 PM

Where can I find instructions on updating public folders?

Q: Where can I find instructions on updating public folders? A: Refer KB http://support.microsoft.com/kb/933146 and read "Scenario 4: Rebase public folder calendars"
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Wednesday, March 07, 2007 9:25 PM

Can I run the Exchange Calendar update tool from an install of Windows Server 2003?

Q: Can I run the Exchange Calendar update tool from an install of Windows Server 2003? Are there any special considerations going that route? A: The server you are running the rebase tool from, needs to have Outlook 2003 or 2007 installed, and the domain
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Wednesday, March 07, 2007 9:23 PM

Is there a problem with running /FORCEREBASESUPPRESSALLUPDATES against all mailboxes?

Q: Is there a problem with running /FORCEREBASESUPPRESSALLUPDATES against all mailboxes? I need to know if I should identify/separate out resource mailboxes and run them first. KB 933146 isn't clear on that. A: here is the recommended procedure, identify
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Wednesday, March 07, 2007 9:23 PM

I work with mixed environments, and we have been trying to put together a definitive plan for updating out clients. We thought we had one and then microsoft aired its DST webinar yesterday and now we are uncertain about the order to apply the updates

Q: I work with mixed environments, and we have been trying to put together a definitive plan for updating out clients. We thought we had one and then microsoft aired its DST webinar yesterday and now we are uncertain about the order to apply the updates
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Wednesday, March 07, 2007 9:22 PM

Most of my clients are seriously confused by the rebase tool logs. It is reporting 0x80004005 when running discoveries and updates practically on every mailbox, yet we are sure that service account we are using is permission as required. Thoughts?

Q: Most of my clients are seriously confused by the rebase tool logs. It is reporting 0x80004005 when running discoveries and updates practically on every mailbox, yet we are sure that service account we are using is permission as required. Thoughts?
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Wednesday, March 07, 2007 9:22 PM

When I run the MSEXTMZCFG.exe tool (KB 930879) on an Exchange 2000 server, I am seeing a lot of 0x80004005 error messages. How do I fix this?

Q: When I run the MSEXTMZCFG.exe tool (KB 930879) on an Exchange 2000 server, I am seeing a lot of 0x80004005 error messages. How do I fix this? A: This error can occur if the mailbox of the user does not contain any time zone information. To workaround
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Wednesday, March 07, 2007 9:22 PM

I have received a CDO patch file for our exchange 2000 from our partner. I see an article written for exchange 2003 CDO patches. Where can I find the accompanying article for exchange 2000 CDO patch?

Q: I have received a CDO patch file for our exchange 2000 from our partner. I see an article written for exchange 2003 CDO patches. Where can I find the accompanying article for exchange 2000 CDO patch? A: The documentation for the hotfix they provided
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Wednesday, March 07, 2007 9:21 PM

What is the command syntax for tzmove on a mailbox using the /FORCEREBASESUPPRESSALLUPDATES?

Q: What is the command syntax for tzmove on a mailbox using the /FORCEREBASESUPPRESSALLUPDATES? A: Just specify the mailbox location after the switch. Example: tzmove.exe /FORCEREBASESUPPRESSALLUPDATES [mailbox]
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Wednesday, March 07, 2007 9:21 PM

/FORCEREBASESUPPRESSALLUPDATES - If this switch is run - this will update the calendars of the attendees without sending notification, correct?

Q: /FORCEREBASESUPPRESSALLUPDATES - If this switch is run - this will update the calendars of the attendees without sending notification, correct? A: Yes, the switch updates appointments in each mailbox the tool is run against without sending updates
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Wednesday, March 07, 2007 9:21 PM

When I run msextmz.exe, the msextmz.log has entries for mailboxes: Unable find mailbox timezone:Error 0x80004005. Can you tell me what this means and how to resolve it?

Q: When I run msextmz.exe, the msextmz.log has entries for mailboxes: Unable find mailbox timezone:Error 0x80004005. Can you tell me what this means and how to resolve it? A: This normally represents a permissions failure when the utility tries to access
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Wednesday, March 07, 2007 9:20 PM

Regarding /FORCEREBASESUPPRESSALLUPDATES, should this be run against ALL mailboxes (user and resource) or is it recommended only against resource mailboxes?

Q: Regarding /FORCEREBASESUPPRESSALLUPDATES, should this be run against ALL mailboxes (user and resource) or is it recommended only against resource mailboxes? KB 933146 Scenario 3 mentions something about it but I don't understand. A: This will cause
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Wednesday, March 07, 2007 9:18 PM

When I ran the exchange tool, I see in Time Zone update Log file, the old time and the new time hours are off by 5 hours, but on the user outlook, the changes are correct. What would cause that?

Q: When I ran the exchange tool, I see in Time Zone update Log file, the old time and the new time hours are off by 5 hours, but on the user outlook, the changes are correct. What would cause that? Where is update MSExTmz-0x3XXX_log getting its hrs from?
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Wednesday, March 07, 2007 9:16 PM

Does the Exchange CDO patch need to be installed to 'correct' any new meetings for OWA?

Q: When we view our calendars in OWA, all appointments look fine right now. Presently, we have only patched the OS, clients, and run TZMOVE against all of our clients. Does the Exchange CDO patch need to be installed to 'correct' any new meetings for
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Wednesday, March 07, 2007 9:07 PM

We have decided to run the outlook tool on a handful of clients that utilize the calendar in outlook vs. the rebase tool on exchange.

Q: We have decided to run the outlook tool on a handful of clients that utilize the calendar in outlook vs. the rebase tool on exchange. However we use OWA as well so do we still have to run the rebase tool on exchange because of OWA? A: If you want your
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Wednesday, March 07, 2007 9:06 PM

I am setting up the Exchange Update tool and the admin profile to run the tool - this must be run in online mode - can you elaborate?

Q: I am setting up the Exchange Update tool and the admin profile to run the tool - this must be run in online mode - can you elaborate? Also, is this profile going to be opening a cached copy of every mailbox? A: No, it is not going to open cached copy
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Wednesday, March 07, 2007 9:06 PM

What does the tzmove.exe program do to appointments when it rebases calendar appointments?

Q: I have been able to export user time zone data. What does the tzmove.exe program do to appointments when it rebases calendar appointments? Also, will it be necessary to run this against users outside of an affected time zone? A: The tool looks for
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Wednesday, March 07, 2007 8:59 PM

I'm getting Unable Open mailbox - 0x8004011D when I run the MSExTmz_1.bat created when I ran the MsExTmzCfg.exe - any ideas on how I get the permissions need to run this?

Q: I'm getting Unable Open mailbox - 0x8004011D when I run the MSExTmz_1.bat created when I ran the MsExTmzCfg.exe - any ideas on how I get the permissions need to run this? I'm logged on as Domain Administrator with the privileges Full Control for all.
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Wednesday, March 07, 2007 8:57 PM

Is there specific guidance for manually updating a recurring meeting during the extended DST period?

Q: Is there specific guidance for manually updating a recurring meeting during the extended DST period? Modifying the meeting body does not seem to work as the time remains the same. A: If you are not using the rebasing tools, then the only method is
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Wednesday, March 07, 2007 8:57 PM

Is there a list of error messages for the Outlook Time Zone Data Update Tool?

Q: Is there a list of error messages for the Outlook Time Zone Data Update Tool? A: This KB has information on the the Outlook Time Zone Data Update Tool, including a list of known issues and resolutions; see http://support.microsoft.com/kb/931667 for
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Wednesday, March 07, 2007 8:56 PM

We ran the rebase tool on the machine and did not have the patch. We are patching the machine and going to re-run the rebase again. Can we suppress the emails being sent and will this fix the appointments without sending emails again?

Q: We ran the rebase tool on the machine and did not have the patch. We are patching the machine and going to re-run the rebase again. Can we suppress the emails being sent and will this fix the appointments without sending emails again? A: The OS must
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Wednesday, March 07, 2007 8:56 PM

If we use a general workstation to run the Outlook update tool against several resource mailboxes, will the workstation time zone over-ride the mailbox time zone if the mailbox is located on another server in another time zone?

Q: if we use a general workstation to run the Outlook update tool against several resource mailboxes, will the workstation time zone over-ride the mailbox time zone if the mailbox is located on another server in another time zone? A: you need to have
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Wednesday, March 07, 2007 8:56 PM

Can we change the time zone on the workstation to match the time zone of the resource mailbox and run the Outlook update tool?

Q: can we change the time zone on the workstation to match the time zone of the resource mailbox and run the Outlook update tool? A: yes
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Wednesday, March 07, 2007 8:55 PM

Where in the documentation does it state a resend of meeting requests?

Q: Where in the documentation does it state a resend of meeting requests? A: http://support.microsoft.com/kb/931667 . Under "Detailed behavior of the Time Zone Data Update Tool in specific situations" it shows the steps the tool takes when the tool processes
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Wednesday, March 07, 2007 8:55 PM

Can you stop the ability to send out meetings again or is this natural behavior with the Outlook tool?

Q: Can you stop the ability to send out meetings again or is this natural behavior with the Outlook tool? We are seeing some of the appointments are correct and others are not. A: Yes but it is mainly meant to be used for resource mailboxes... please
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Wednesday, March 07, 2007 8:55 PM

Should you rebase for resource calendars?

Q: Should you rebase for resource calendars? A: Yes, you normally would want to rebase resource calendars.
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Wednesday, March 07, 2007 8:54 PM

If a user creates a new recurring appointment after the OS is patched, but before the rebasing tool is run against the user's mailbox, and then I run the rebasing tool for recurring appointments, will that new recurring appointment be incorrectly adjusted?

Q: If a user creates a new recurring appointment after the OS is patched, but before the rebasing tool is run against the user's mailbox, and then I run the rebasing tool for recurring appointments, will that new recurring appointment be incorrectly adjusted?
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Wednesday, March 07, 2007 8:54 PM

When you rebase does the process resend emails out for appointments to the users that are all recurring only?

Q: When you rebase does the process resend emails out for appointments to the users that are all recurring only? Is the resend of the meetings only for the 3 weeks in March and 1 week in November? A: If you use the maxappts switch it will send for all
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Wednesday, March 07, 2007 8:54 PM

I am trying to run the outlook client update tool through SMS. It is not working.

Q: I am trying to run the outlook client update tool through SMS. It is not working. When the actual update runs, it is trying to open outlook and it does not open as the logged in user. It seems that the profile that is used is the local system account.
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Wednesday, March 07, 2007 8:53 PM

We are trying to run the Outlook tzmove to our users through SMS but it looks like it isn't running in the correct user context. It there additional steps that we should take?

Q: We are trying to run the Outlook tzmove to our users through SMS but it looks like it isn't running in the correct user context. It there additional steps that we should take? A: to install the tool its required to have administrator rights, and it
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Wednesday, March 07, 2007 8:52 PM

When updating public folders with Outlook tool in quiet mode, does it use the local workstation time zone for base time zone for all appointments?

Q: When updating public folders with Outlook tool in quiet mode, does it use the local workstation time zone for base time zone for all appointments? A: The Outlook tool will always rely on the workstation time zone.
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Wednesday, March 07, 2007 8:52 PM

What version of Outlook do you need on the client workstation in order to run the Exchange Calendar tool?

Q: What version of Outlook do you need on the client workstation in order to run the Exchange Calendar tool? A: The Exchange tool must be run on a computer that has Microsoft Office Outlook 2003 with SP2 or Microsoft Office Outlook 2007 installed, and
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Wednesday, March 07, 2007 8:52 PM

Before running the msextmzcfg.exe, can i just take all the names listed on the errors.txt file and paste them into the output.exe file?

Q: Before running the msextmzcfg.exe, can i just take all the names listed on the errors.txt file and paste them into the output.exe file? A: The Output.txt file should already contain them but some time zone information should be missing. Since the tool
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Wednesday, March 07, 2007 8:51 PM

What will go wrong if the Server OS is patched, Exchange Patch and Rebasing Tools are ran before workstations are patched?

Q: What will go wrong if the Server OS is patched, Exchange Patch and Rebasing Tools are ran before workstations are patched? A: Any appointments created after the tool is run but before the workstations are patched may have incorrect times.
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Wednesday, March 07, 2007 8:51 PM

We heard about an issue after rebasing where appointments in OWA may be off by 1 hour. He refers to an issue when you need to delete the cached expressions (aka poof the calendar). Any insight?

Q: We heard about an issue after rebasing where appointments in OWA may be off by 1 hour. He refers to an issue when you need to delete the cached expressions (aka poof the calendar). Any insight? A: There are occasions when OWA and Outlook have different
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Wednesday, March 07, 2007 8:50 PM

Is there any issues running the tools on Win2003 64bit?

Q: Is there any issues running the tools on Win2003 64bit? A: Remember that the tool will not run on the Exchange server (because it needs to be run on a machine where Outlook is installed). That said, there are no known issues with running the tools
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Wednesday, March 07, 2007 8:50 PM

I installed the Windows OS patch KB 931836 on our Windows 2003/Exchange 2003 server on February 14. The workstations are not patched and the Outlook or Exchange update tool has not been run. What rules were the workstations using when they created calendar

Q: I installed the Windows OS patch KB 931836 on our Windows 2003/Exchange 2003 server on February 14. The workstations are not patched and the Outlook or Exchange update tool has not been run. What rules were the workstations using when they created
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Wednesday, March 07, 2007 8:49 PM

What types of calendar items have Time Zone information? Appointments? Meeting Requests? Reoccurring Appointments? Reoccurring Meeting Requests?

Q: What types of calendar items have Time Zone information? Appointments? Meeting Requests? Reoccurring Appointments? Reoccurring Meeting Requests? A: If you are using legacy (pre-2007) versions of Outlook, only recurring meetings and appointments have
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Wednesday, March 07, 2007 8:49 PM

What is the best method to rebase multiple users from a single location without having to log in as each user?

Q: What is the best method to rebase multiple users from a single location without having to log in as each user? A: Use the Exchange Calendar update Tool. This will allow you to update users that have DST information stored in their calendars. http://support.microsoft.com/kb/930879
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Wednesday, March 07, 2007 8:48 PM

IS there a place where I can get a list of all of the time zones for Outlook, also if the users gets the wrong time zone will they be able to re-adjust it by login through OWA

Q: IS there a place where I can get a list of all of the time zones for Outlook, also if the users gets the wrong time zone will they be able to re-adjust it by login through OWA A: For the list of time zone information refer to KB Article KB 914387
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Wednesday, March 07, 2007 8:48 PM

Do you have to run the rebasing tool on mailboxes in time zones that do not use daylight saving time?

Q: Do you have to run the rebasing tool on mailboxes in time zones that do not use daylight saving time? A: Generally speaking, those mailboxes shouldn't need to rebase unless they are scheduling appointments on behalf of US or Canadian users or resources
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Wednesday, March 07, 2007 8:48 PM

We have many users with no TZ info. Is there a way to determine who does not use the calendar (i.e it's empty)?

Q: We have many users with no TZ info. Is there a way to determine who does not use the calendar (i.e it's empty)? If not, is it best to add them to the input files and perform updates with our best guess TZ, or better to have user run Outlook TZmove?
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Wednesday, March 07, 2007 8:48 PM

Is it correct to state that OWA uses the same scheduling technique for single appointments that outlook does – that it relies on the user's clock, local time setting – and DST adjustment setting to calculate the UTC time for the meeting?

Q: Is it correct to state that OWA uses the same scheduling technique for single appointments that outlook does – that it relies on the user's clock, local time setting – and DST adjustment setting to calculate the UTC time for the meeting? A: It depends.
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Wednesday, March 07, 2007 8:47 PM

Can the outlook update tool be run on a non-admin account?

Q: Can the outlook update tool be run on a non-admin account? I have tried with no success. I used KB931667 and KB933146. Is KB933146 an update to KB931667? I must install both? A: Installation requires administrator credentials on the destination computer.
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Wednesday, March 07, 2007 8:47 PM

How do I script tzmove to update more than one public folder calendar at a time?

Q: How do I script tzmove to update more than one public folder calendar at a time? A: you may consider the following option, you can put these in a batch file tzmove.exe -quiet \\Public Folders\All Public Folders\Folder1\Calendar tzmove.exe -quiet \\Public
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Wednesday, March 07, 2007 8:47 PM

I am correct that the Outlook Tool will rebase all items in a public folder calendars, even if the account you are running it as is not the owner of the appointment?

Q: I am correct that the Outlook Tool will rebase all items in a public folder calendars, even if the account you are running it as is not the owner of the appointment? A: No the account has to be granted owner rights
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Wednesday, March 07, 2007 8:39 PM

As I have users with 10 or more profiles, how do you run the TZMOVE Tool in interactive mode so that all the profiles are affected?

Q: As I have users with 10 or more profiles, how do you run the TZMOVE Tool in interactive mode so that all the profiles are affected? A: Interactive mode implies someone sitting at the GUI and selecting each profile to run against. There is no way to
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Wednesday, March 07, 2007 8:39 PM

I'm using Exchange 2000 if we apply the Exchange 2000 hotfix for DST 2007 do I still need to run the Outlook update tool (tzmove) for our Outlook 2002/2003 users?

Q: I'm using Exchange 2000 if we apply the Exchange 2000 hotfix for DST 2007 do I still need to run the Outlook update tool (tzmove) for our Outlook 2002/2003 users? A: Yes. The hotfix corrects information used by OWA when creating new appointments, but
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Wednesday, March 07, 2007 8:39 PM

We have an issue identifying which of our MB's are resource accounts that use auto-accept. If we run tzmove with FORCEREBASESUPPRESSALLUPDATES against all of our exchange servers, would that be a viable work around?

Q: We have an issue identifying which of our MB's are resource accounts that use auto-accept. If we run tzmove with FORCEREBASESUPPRESSALLUPDATES against all of our exchange servers, would that be a viable work around? A: This can be a viable work around,
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Wednesday, March 07, 2007 8:38 PM

I updated my OS and then use the Outlook tool on my mailbox, and then someone with a non-updated machine sends me a recurring appointment. Will the time be off by an hour?

Q: I updated my OS and then use the Outlook tool on my mailbox, and then someone with a non-updated machine sends me a recurring appointment. Will the time be off by an hour? Do i need to rebase again? A: Yes it will be off by an hour, but no you don't
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Wednesday, March 07, 2007 8:38 PM

What is the downside if we use suppress all against ALL mailboxes including resources?

Q: A question on rebasing - from http://support.microsoft.com/kb/933146 scenario 2 - (suppress all) If the solution is not used for all mailboxes in the organizations, some users’ items will not be rebased - what is the downside if we use suppress all
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Wednesday, March 07, 2007 8:38 PM

The ‘Suppress All’ option bases its logic on the time zone information of the resource account: (article 933146) What is meant by the resource account?

Q: The ‘Suppress All’ option bases its logic on the time zone information of the resource account: (article 933146) What is meant by the resource account? A: Suppress All was originally added to help with resource mailboxes (conference rooms, etc). In
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Wednesday, March 07, 2007 8:38 PM

I have users that have 10 or more profiles under outlook. Do you have to apply the TZMOVE tool for each profile or will running it once suffice for all the profiles?

Q: I have users that have 10 or more profiles under outlook. Do you have to apply the TZMOVE tool for each profile or will running it once suffice for all the profiles? A: In a case like this, the Outlook tool would have to be run in interactive mode
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Wednesday, March 07, 2007 8:36 PM

I just saw reference to a new hotfix for Outlook that I had not seen discussed before nor did I think was needed beyond the XP fix – http://support.microsoft.com/kb/932962 – I'm confused.

Q: I just saw reference to a new hotfix for Outlook that I had not seen discussed before nor did I think was needed beyond the XP fix – http://support.microsoft.com/kb/932962 – I'm confused. (we won't be applying 926666) A: This hotfix is for Outlook
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Wednesday, March 07, 2007 8:35 PM

Why is the link on http://support.microsoft.com/?id=933146 under Prerequisites point to TZMove.exe version 1 and not Version 2?

Q: Why is the link on http://support.microsoft.com/?id=933146 under Prerequisites point to TZMove.exe version 1 and not Version 2? I thought we didn't have to install version 1 before version 2? A: Basically you need to Outlook Time Zone Data Update Tool
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Wednesday, March 07, 2007 8:35 PM

Why is the link on http://support.microsoft.com/?id=933146 under Prerequisites point to TZMove.exe version 1 and not Version 2? I thought we didn't have to install version 1 before version 2?

Q: Why is the link on http://support.microsoft.com/?id=933146 under Prerequisites point to TZMove.exe version 1 and not Version 2? I thought we didn't have to install version 1 before version 2? A: There is no "V2" version to the Outlook TZ Data Update
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Wednesday, March 07, 2007 8:34 PM

When running the tzmove command against public folders, how will I know it runs correctly?

Q: When running the tzmove command against public folders, how will I know it runs correctly? I am not getting any messages via the command line. A: If you are running it interactively, you will see the appts/mtgs it wants to rebase in the GUI.
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Wednesday, March 07, 2007 8:34 PM

What is the name of the rebase tool?

Q: What is the name of the rebase tool? A: The Time Zone Data Update Tool. It is available at http://support.microsoft.com/kb/931667 . Also be sure to get the hotfix that is available at http://support.microsoft.com/kb/933146 . Be sure to thoroughly read
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Wednesday, March 07, 2007 8:32 PM

Running TZMove gives me the error: 'Events' is not recognized as an internal or external command, operable program or batch file.

Q: While running the following: tzmove -quiet \\Public Folders\All Public Folders\Calendar\Corporate Meetings & Events I get the message: 'Events' is not recognized as an internal or external command, operable program or batch file. How do I get 2
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Wednesday, March 07, 2007 8:32 PM

When updating Public Folders centrally using "tzmove -quiet [path]" does it matter that my "Original Time Zone" as specified in TZmove is potentially different from the meeting organizers?

Q: When updating Public Folders centrally using "tzmove -quiet [path]" does it matter that my "Original Time Zone" as specified in TZmove is potentially different from the meeting organizers? A: This matters only if the meeting originator is in a time
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Wednesday, March 07, 2007 8:24 PM

What occurs if tzmove runs on a mailbox with affect time zone (ie. EST) multiple times?

Q: What occurs if tzmove runs on a mailbox with affect time zone (ie. EST) multiple times? A: Please review http://blogs.technet.com/dst2007/archive/2007/03/01/if-i-run-the-rebasing-tool-client-or-server-multiple-times-will-single-instance-appointments-be-moved-more-than-once.asp
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Wednesday, March 07, 2007 8:24 PM

The Outlook tool displays the error “The Time Zone Data Update tool for Microsoft Office Outlook encountered the error: The server is not available. Contact your administrator if this condition persists.” Additional error information: 80040111

Q: The Outlook tool displays the error “The Time Zone Data Update tool for Microsoft Office Outlook encountered the error: The server is not available. Contact your administrator if this condition persists.” Additional error information: 80040111 (, ,
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Wednesday, March 07, 2007 8:22 PM

And what should we do about all-day events that cross over two days?

Q: And what should we do about all-day events that cross over two days? A: Please review http://blogs.technet.com/dst2007/archive/2007/03/01/we-found-that-some-1-day-events-now-span-2-days-some-are-single-instance-and-some-are-recurring-how-can-we-fix-this.aspx
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Wednesday, March 07, 2007 8:16 PM

Can we ignore the error 0x8004010F?

Q: Can we ignore the error 0x8004010F? A: The error may cause some mailboxes to not complete. This error message occurs if you have been temporarily disconnected from the network, or if a network stops responding that prevents you from connecting to your
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Wednesday, March 07, 2007 8:16 PM

Everything that occurs after DST is listed as an hour later than it should be. Is this expected?

Q: I have Outlook 2002, and I have set for myself recurring appointments (not sent to anyone, just in my own calendar). Now, everything that occurs after DST is listed as an hour later than it should be. Is this expected? A: That is a known effect for
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Wednesday, March 07, 2007 8:14 PM

You recommend not to apply the patches until you are ready to run Outlook and Exchange Calendar Update Tools? and not recommended not to put patches to Exchange until after I run the Time Zone Data Update Tool?

Q: Also, you recommend not to apply the patches until you are ready to run Outlook and Exchange Calendar Update Tools? and not recommended not to put patches to Exchange until after I run the Time Zone Data Update Tool? How can I accomplish this using
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Wednesday, March 07, 2007 8:08 PM

Should I a) update to relect changes to windows time zones or b) move appointments created in the original time zone?

Q: What is the best choice with the tzmove when you have to select either: a) update to reflect changes to windows time zones, or b) move appointments created in the original time zone to my new zone A: That would be A) Reflect changes to Windows Time
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Wednesday, March 07, 2007 8:05 PM

Do we need to update all of our PCs and Servers around the world or in other countries for Daylight Saving Time?

Q: Do we need to update all of our PCs and Servers around the world or in other countries for Daylight Saving Time? A: Yes, see http://blogs.msdn.com/mthree/archive/2007/02/07/your-questions-do-we-need-to-update-all-of-our-pcs-and-servers-for-daylight-saving-time.aspx
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Wednesday, March 07, 2007 8:05 PM

To update my computer for DST, do I just adjust my clock in the control panel?

Q: To update my computer for DST, do I just adjust my clock in the control panel? A: No, not with current Windows operating systems; see http://blogs.msdn.com/mthree/archive/2007/01/07/for-dst-do-i-just-adjust-my-clock-in-the-control-panel.aspx for more
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Wednesday, March 07, 2007 8:05 PM

I'd like to verify on at least 1 or 2 windows 2000 server machines that the Microsoft recommended DST update rollout worked using GP and VB script.

Q: I'd like to verify on at least 1 or 2 windows 2000 server machines that the Microsoft recommended DST update rollout worked using GP and VB script. Is it simply looking for the registry entries provided? A: Do you have SMS installed? if so, we have
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Wednesday, March 07, 2007 8:05 PM

I patched my exchange 2003 sp2 servers 2 weeks ago with OS and Exch. hotfixes, but didn’t run the exchange / outlook tool, what is my best option?

Q: I patched my exchange 2003 sp2 servers 2 weeks ago with OS and Exch. hotfixes, but didn’t run the exchange / outlook tool, what is my best option? Should I run the tool right away or just have the users rebook everything? I'm afraid the tool will move
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Wednesday, March 07, 2007 8:04 PM

Is there a fix for Windows 95 / Windows 98 / Windows ME?

Q: Is there a fix for Windows 95 / Windows 98 / Windows ME? A: These versions of Windows are no longer supported, and therefore, there is no fix. For Windows 98, please see http://support.microsoft.com/lifecycle/?p1=6513
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Wednesday, March 07, 2007 8:04 PM

Is WSUS current with the DST updates?

Q: On my WSUS server I don't see 931836 for Server 2003, but I am able to find other Server 2003 updates. Is WSUS current with the DST updates? A: Yes, the released OS updates under http://support.microsoft.com/kb/931836 should be on WSUS with the settings
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Wednesday, March 07, 2007 8:03 PM

Is the DST Update purchased through extended hotfix support needed for Windows 2000?

Q: Is the DST Update purchased through extended hotfix support needed for Windows 2000? Tech support keeps telling me I can do it manually, but how? A: For Windows 2000, you can use KB914387 to manually patch your Windows 2000 OS. See http://support.microsoft.com/kb/930688
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Wednesday, March 07, 2007 8:02 PM

When testing the patch, the clock changes in March but not in November. What's up?

Q: Hi! I'm testing scripts from KB article 914387 for updating DST information on Windows 2000 computers. After running the script I test computers by setting time to 1:59:59 on March, 11 and November, 4. The clock changes in March but not in November.
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Wednesday, March 07, 2007 8:01 PM

When I run Windows Updates from my server, the updates appear to be there for the OS and Exchange?

Q: When I run Windows Updates from my server, the updates appear to be there for the OS and Exchange? I'm just confirming if this is correct. A: You can validate this through add/remove programs. You should see 931836 and 926666.
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Wednesday, March 07, 2007 7:59 PM

Is there a patch for WSUS server that would automatically distribute without user intervention?

Q: Most of my users have Windows 2000 Pro (150). No users have Administrative rights. Is there a patch for WSUS server that would automatically distribute without user intervention? Is there a way to distribute without Admin rights if manually? We don't
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Wednesday, March 07, 2007 7:58 PM

One of my servers isn't taking the patch. Help!

Q: Hello, I applied the Windows OS updates at http://support.microsoft.com/kb/931836 successfully to all but one of my Windows 2003 servers. The one I am having trouble with does not appear to be getting any Windows Updates. Upon checking winver to see
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Wednesday, March 07, 2007 7:57 PM

If we can't update beyond NT4, do we have an alternatives to fix this problem?

Q: I know the suggested method to prepare for DST on Windows NT 4.0 systems is to upgrade to a newer OS. Assuming our engineers will not do this what else can be done? Is there a manual update documented anywhere? A: To manually update an unsupported
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Wednesday, March 07, 2007 7:56 PM

What is the rebase tool?

Q: We installed the Windows OS DST 2007 updates, but we haven't run anything else. We weren't sure on what we needed to run next. What is the rebase tool? A: This refers to the Outlook Time Zone Data and Exchange Calendar update tools, both used to rebase
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Wednesday, March 07, 2007 7:15 PM

Help desk guidelines on Daylight Saving Time for Microsoft Office Outlook Calendars

The Exchange team has posted a helpdesk-oriented document that provides recommendations and prescriptive guidance for updating Outlook calendars to comply with the Daylight Saving Time (DST) 2007 rule changes. The goal is to provide an Outlook user with
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Wednesday, March 07, 2007 7:09 PM

Why is the Exchange System Manager Message Tracking display off by one hour?

Q: Why is the Exchange System Manager Message Tracking display off by one hour? A: An issue has been identified in Exchange 2003 where Exchange System Manager’s (ESM) Message Tracking functionality incorrectly displays tracked messages by one hour ahead.
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Wednesday, March 07, 2007 7:02 PM

How do I find if an Outlook calendar has been rebased by the tools?

Q: How is it determined if a calendar update should be made? A: Here are the steps on how to see if any items in a Calendar have been rebased. This should be done only on any items that the user is the organizer for. 1. Open MFCMapi (aka: MAPIEditor)
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Wednesday, March 07, 2007 6:59 PM

With Exchange 2003 SP2, XP SP1 & SP2, if we use the Exchange DST update tool, do we have to do anything to the client pc's besides the XP hotfix?

Q: We have an MS Exchange 2003 SP2 Server (native) and we have windows XP SP1 & SP2 Clients, if we use the Exchange DST update tool, do we have to do anything to the client pc's besides the XP hotfix A: You must apply the 931836 OS update to the XP
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Wednesday, March 07, 2007 6:58 PM

How can I check to see if the patch I installed is going to work correctly for Windows XP?

Q: How can I check to see if the patch I installed is going to work correctly for Windows XP. I changed the date to after DST and the time did not change. Is there something else I need to do? A: If the computer's a member of a domain, make sure you're
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Wednesday, March 07, 2007 6:58 PM

Does the Windows 2000 registry modification and VB script work for systems other than Windows 2000?

Q: Does the Windows 2000 registry modification and VB script work for systems other than Windows 2000 The TZ database looks about the same on Windows 2000, Windows XP, and Windows Server 2003. I wasn't sure if the VB script was ok for Windows XP and 2003.
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Wednesday, March 07, 2007 6:57 PM

Since the TZmove.exe looks for the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ key. How does it know when the system was patched for windows 2000 machines?

Q: Since the TZmove.exe looks for the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ key. How does it know when the system was patched for windows 2000 machines? A: If a time zone update was performed manually to the system, the
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Wednesday, March 07, 2007 6:57 PM

Do you have any patches for Windows Server 2000 running Exchange 2000?

Q: Do you have any patches for Windows Server 2000 running Exchange 2000? Do you have the procedure manually run the update on the Exchange 2000? A: There is a patch available for Win2000. However it is only available to customers who what purchased the
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Wednesday, March 07, 2007 6:56 PM

On Exchange 2000, can I just run the Outlook patch on each client without running the Exchange tool?

Q: I have a question regarding DST for an Exchange 2000 environment with Outlook client on 2000 & Windows XP. I found out that Exchange 2000 requires a $4000 patch to correct the DST issue. Can I just run the Outlook patch on each client without running
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Wednesday, March 07, 2007 6:56 PM

How do I accomplish running the patches via WSUS?

Q: I understand there is a specific order of applying all patches, First OS patch 931836, then to clients 931836, and finally run the Outlook Time Zone data update tool to update outlook calendars, on exchange servers and individual computers? How do
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Wednesday, March 07, 2007 6:55 PM

When installing KB 931836, I get a message that says “update cannot be installed because a newer or same time zone update has already been installed.” Is this okay?

Q: when installing the OS updates in KB 931836, I get a message that says “update cannot be installed because a newer or same time zone update has already been installed.” I assume that this is OK… if not, please clarify for me if there is anything else
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Wednesday, March 07, 2007 6:54 PM

In what ways can a customer leverage WSUS for anything with these OS updates?

Q: IN what ways can a customer leverage WSUS for anything with these OS updates? A: WSUS can only be used to push the 931836 OS updates for Win2003 SP1 and WinXP SP2. It cannot be modified to push other updates. If you are having difficulty seeing this
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Wednesday, March 07, 2007 6:54 PM

When you use exchange tool on Exchange 2000, when should OS of the exchange server be patched for DST?

Q: When you use exchange tool on Exchnage 2000, when should OS of the exchange server be patched for DST? After or before you ran the exchange tool? A: Apply Windows Server OS DST Patch first. Please follow following patching order for DST patching...
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Wednesday, March 07, 2007 6:49 PM

Should I apply DST patches to all servers that will not be affected by DST?

Q: I have servers in different parts of Latin America , should I apply DST patches to all servers that will not be affected by DST? A: To insure standardization across your environment, we recommend that you apply the patches everywhere. However, there's
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Wednesday, March 07, 2007 6:31 PM

I have 2 Exchange servers, front-end OWA w/ no mailboxes and back-end w/ mailboxes... do I apply the 4K patch for 2000 Exchange to both?

Q: I have 2 Exchange servers, front-end OWA w/ no mailboxes and back-end w/ mailboxes... do I apply the 4K patch for 2000 Exchange to both? A: yes
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Wednesday, March 07, 2007 6:31 PM

What are the patches for windows 2000 pro and 2000 server?

Q: what are the patches for windows 2000 pro and 2000 server both with sp4 A: There is a patch available for Win2000. However it is only available to customers who what purchased the Extended Hotfix Support - DST contract. $4000 is the cost of the Extended
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Wednesday, March 07, 2007 6:28 PM

Can you call Support for help even though you do not have a support contract?

Q: If there any issues with the DST changes, can you call Support for help even though you do not have a support contract? I've read somewhere that Microsoft is offering support for DST changes only. A: You can call support for assistance with problems
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Wednesday, March 07, 2007 6:28 PM

How do you determine if the appointments are off before the rebase and how do you determine if they are right after the rebase?

Q: If your workstation has been patched and you have appointments past March 10th. How do you determine if the appointments are off before the rebase and how do you determine if they are right after the rebase? A: Appointments created before patching
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Wednesday, March 07, 2007 6:27 PM

Do the DST updates apply to North America only?

Q: The DST updates applied to North America only or worldwide, for example if I have a server in Singapore A: The DST updates contain updated time zone information for several time zones around the world (not just US time zones). Because of that we recommend
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Wednesday, March 07, 2007 6:27 PM

Our organization is only going to patch server OS's. Is there a problem with workstations running an hour behind during the delta period?

Q: My organization has decided to patch our server OS only for the DST changes. We will patch clients after April 1. Can you tell me if there are any known issues with the client system clocks running one hour behind during hte three week delta period.
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Wednesday, March 07, 2007 6:24 PM

What is the “extended DST period” I keep hearing about?

Q: What is the “extended DST period” I keep hearing about? A: The extended DST period are the four weeks extending daylight saving time in 2007. These are the last three weeks in March (beginning the second Sunday in March) and the week that falls between
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Wednesday, March 07, 2007 6:24 PM

Is there a web page that we could use for end user DST communication?

Q: Is there a web page that we could use for end user DST communication? I am looking for a brief explanation of the DST operating system issue and a very easy way to determine if your system is DST ready. A: http://www.microsoft.com/dst2007 explains
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Wednesday, March 07, 2007 6:24 PM

What is the best (most accurate) way to deploy the Daylight Saving Time updates and patches?

Q: What is the best (most accurate) way to deploy the Daylight Saving Time updates and patches? What are the step-by-step instructions that Microsoft recommends? A: Please refer to http://support.microsoft.com/gp/dst_topissues#A3A
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Wednesday, March 07, 2007 6:24 PM

We have updated all systems with regards to KBs 931836, 926666, and 924881, anything else?

Q: We have updated all systems with the various DST 2007 updates corresponding to KB 931836, 926666, and 924881 articles. The Windows XP workstations are updated with the update corresponding to KB 931836. Anything else required? A: It sounds like you've
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Wednesday, March 07, 2007 6:23 PM

Where can I find the technical chat sessions for general Microsoft product queries?

Q: Where can I find the technical chat sessions for general Microsoft product queries? A: I suggest that you call the Microsoft support center at 1-800-MICROSOFT, use http://support.microsoft.com or use our Communities (http://www.microsoft.com/communities/default.mspx)
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Wednesday, March 07, 2007 6:22 PM

Why did you change the DST 2007 website on Microsoft.com?

Q: Why did you change the DST 2007 website on Microsoft.com? A: The website is constantly being re-evaluated in terms of providing the best available information to our customers. We simplified the use to enable the majority of visitors – consumers –
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Wednesday, March 07, 2007 6:14 PM

FYI on Outlook tool error: "The installation of this package failed"

Q: What should I do when I receive the Outlook tool (TZDUT) error: "The installation of this package failed" A: Your should install Windows Installer 3.1 SYMPTOMS: Consider the scenario when you are trying to install the Hotfix (KB933146) for the Outlook
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Tuesday, March 06, 2007 3:14 PM

Missing entries for specific time zones in the registry

Q: My machines are missing entries for specific time zones from the registry. What do I do? A: When a machine is in the state of missing a time zone key the installation of 931836 will result in the missing key structure being restored, but not the original
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Tuesday, March 06, 2007 8:19 AM

How do I run the FORCEREBASESUPPRESSALLUPDATES switch for a bulk set of mailboxes?

Q: I would like to run the FORCEREBASESUPPRESSALLUPDATES switch for a bulk set of mailboxes. I'm having trouble finding syntax to do this. Is this possible? As it is now I have to have a profile set up for each user and run tzmove one by one. A: You can
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Tuesday, March 06, 2007 8:12 AM

I receive an error trying to process a mailbox (0x8007000E)

Q: When checking the msextmz.log file, the rebase works and then I receive an error. I get an error trying to process a mailbox (0x8007000E) and then the rest of the list fails with the same error. A: 0x8007000E translates to MAPI_E_NOT_ENOUGH_MEMORY,
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Tuesday, March 06, 2007 8:08 AM

What do I 'poof' when appointments in OWA are off by one hour?

Q: We heard about an issue after rebasing where appointments in OWA may be off by 1 hour. He refers to an issue when you need to delete the cached expressions (aka poof the calendar). What is this? A: Ther are occasions when OWA and Outlook have different
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Tuesday, March 06, 2007 2:20 AM

Where can I go to get consumer guidance on daylight saving time changes?

Q: Where can I get more information from Microsoft on the changes and updates for my computer, software and systems for the changes to daylight saving time in 2007? A: For consumers, we provide a step-by-step wizard on the Microsoft DST 2007 web site
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Monday, March 05, 2007 10:59 PM

DST 2007: Unable find mailbox timezone:Error 0x80004005

DST 2007: Unable find mailbox timezone:Error 0x80004005 This article deals with understanding and troubleshooting the famous " Unable find mailbox timezone:Error 0x800004005 " while extracting time zone information from users during the extraction mode
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Friday, March 02, 2007 9:55 PM

Where can I get instructions for updating an Exchange 2003 cluster with the CDO patch?

Q: Can you tell me or point me to a document for updating an exchnage 2003 cluster with the CDO patch A: There is no specific cluster requirement for the CDO patch, in other words, standard cluster patching practices apply. Also see http://support.microsoft.com/default.aspx?scid=kb;EN-US;32883
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Friday, March 02, 2007 9:54 PM

When running Exchange rebasing tool, we are getting lots of 0x80004005 errors. What is causing this?

Q: when running Exchange rebasing tool, we are getting lots of 0x80004005 errors. what is causing this? A: This error can occur if the mailbox of the user does not contain any time zone information. To workaround this problem, either modify the output.txt
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Friday, March 02, 2007 4:53 PM

Is there a DST 2007 update for Microsoft CRM?

Q: I was under the impression that there would be a DST 2007 update for Microsoft CRM that would come out on 2/28/07.Are there any updates? A: Yes, the Microsoft Dynamics CRM 3.0 Time Zone Data Updates (KB 925874) and Microsoft Dynamics CRM 3.0 Update
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Friday, March 02, 2007 3:55 PM

My workstations were patched with 931386 10 days ago, my Exchange servers have 931386, but not 926666, can I use the Exchange Server tool or do I have to have my users run the Outlook update tool?

Q: My workstations were patched with 931386 10 days ago, my Exchange servers have 931386, but not 926666, can I use the Exchange Server tool or do I have to have my users run the Outlook update tool? A: You can use either tool. The Outook tool is used
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Friday, March 02, 2007 3:54 PM

What should we do with mailboxes that are in the NonExistent text file from the Time Zone Extraction process?

Q: what should we do with users (mailboxes) that are in the NonExistent text file from the Time Zone Extraction process? A: NonExistent.txt file contains Milaboxes for which tool could not able to gather time zone information. So you ca copy thier Legacy
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Thursday, March 01, 2007 7:36 PM

If I just rebase meetings manually would it be just be that Outlook Webacess that would not be fixed?

Q: OK...So if I just rebase meetings manually would it be just be that Outlook Webacess that would not be fixed? A: OWA is just one part that will be broken. Third party apps such as RIM/Blackberry will also not function.
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Thursday, March 01, 2007 7:36 PM

Do I need a patch for Dynamics CRM or will patching Exchange/Outlook be adequate?

Q: Do I need a patch for Dynamics CRM or will patching Exchange/Outlook be adequate? A: Yes. For Windows CRM 3.0, the DST remediation involves a both CRM hotfix + the Windows hotfix ( http://support.microsoft.com/kb/931836 ). This CRM article – http://support.microsoft.com/kb/925874
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Thursday, March 01, 2007 7:35 PM

I heard there is a new Auto Accept Agent will release next week, is true?

Q: I heard there is a new Auto Accept Agent will release next week, is true? A: The Auto Accept Agent (aka “AAA”) is a component of the Exchange server. This is an option that is typically set for resource mailboxes such as conference rooms or other resources.
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Thursday, March 01, 2007 7:35 PM

We found that some "1 day" events now span 2 days. Some are single instance and some are recurring. How can we fix this?

Q: We performed the rebasing on our Exchange 2003 server. We found that some "1 day" events now span 2 days. Some are single instance and some are recurring. How can we fix this? A: This is what happens when an event that is marked as an ‘all day’ event
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Thursday, March 01, 2007 7:34 PM

I'd like to know if have different version of KB926666 for Exchange Cluster patch.

Q: I'd like to know if have different version of KB926666 for Exchange Cluster patch. A: No, there is not a specific cluster version for CDO update
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Thursday, March 01, 2007 7:34 PM

What is best way to allow conflict in the rebase period?

Q: My question is resource mailbox update. We have 4000+ more resource mailboxes and all of them on one Exchange VM in 4+2 nodes cluster. We registered them with AAA with no conflict. What is best way to allow conflict in the rebase period? A: Set the
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Thursday, March 01, 2007 7:33 PM

What is version 3 of the Exchange tool that people have been talking about?

Q: What is version 3 of the Exchange tool that people have been talking about? A: The "v3 of the Echange tool" is really an update to TZMOVE on the Outlook side when used with the latest versionof the Exchange wrapper (v2). So you can continue to use
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Thursday, March 01, 2007 7:33 PM

At the initial screen I get "Unable to retrieve the server distinguished name".

Q: I am using ver 2 of the Exchange DST tool. At the initial screen I get "Unable to retrieve the server distinguished name". A: Please use the Server's NetBIOS name instead of the server's DN in the GUI tool
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Thursday, March 01, 2007 7:33 PM

My LegacyExchangeDN name is correct for the "Server Domain Name" field in the tool. Should I enter it differently?

Q: My LegacyExchangeDN name is correct for the "Server Domain Name" field in the tool. I saw some other people had the same issue with v2. Should I enter it differently? A: It should be the servers NetBIOS name
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Thursday, March 01, 2007 7:32 PM

When the Exchange tool runs against mailboxes, does it check all calendar folders in the mailbox, or just the default calendars?

Q: When the Exchange tool runs against mailboxes, does it check all calendar folders in the mailbox, or just the default calendars? Our users tend to create subfolders of the default calendar folder, and I'm wondering if those calendars will be updated
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Thursday, March 01, 2007 7:31 PM

All the docs say to run the Outlook tool against the public folder. Is that right?

Q: Still confused, all the docs say to run the OUTLOOK tool against the public folders, not the Exchange tool. Not even sure if the Exchange tool picks them up. A: You can actually use either. The Exchange tool v2 when used with the hotfixed Outlook update
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Thursday, March 01, 2007 7:30 PM

All users on my servers are in California. Should I set them to GMT-8:00 Pacific?

Q: All users on one of the servers are in California, when running the MSEXTMZCFG (v2), I get multiple "User Time Zones" listed in the "Map time Zone" screen: GMT-8:00 Pacific, GMT-8:00 Standard, Eniwetok. Should I set all to GMT-8:00 Pacific for Windows
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Thursday, March 01, 2007 7:25 PM

So we don't need to run the tool against any public calendar?

Q: ok, so meetings on public calendars set to use AAA will get rebased when the tool is run against the organizers mailbox? not run against public calendar? So we don't actually need to run against any public calendar>? A: Not exactly. Calendars within
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Thursday, March 01, 2007 7:25 PM

Can the Exchange calendar rebasing tool be run to update appointments on public folder calendars?

Q: Can the Exchange calendar rebasing tool be run to update appointments on public folder calendars? Or does the tool only process calendars in mailboxes? A: Yes. Version 2 of the Exchange Time Zone Data Update Tool will update appts in public folder
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Thursday, March 01, 2007 7:21 PM

How can I set a users time zone information for them?

Q: I ran the MSEXTMZCFG.exe file yesterday and ended up with about 25% of my users in the NonExistent.txt file - how can I set their time zone for them - is that setting in the Registry? A: Do you know the time zone of the 25%? If it's the same time zone,
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Thursday, March 01, 2007 7:20 PM

Does the machine have to be in the domain to run the tool or can I just run it with domain privileges?

Q: Can I run the Exchange Tool from a machine in a workgroup, and just "run as" the tool using a domain user with the proper permissions or do you recommend that the machine be a member of the domain? A: We recommend the computer be a member of the domai
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Thursday, March 01, 2007 7:19 PM

Is there any way to roll back changes made by the Exchange Tool if it somehow it incorrectly updates someone's calendar items?

Q: Is there any way to roll back changes made by the Exchange Tool if it somehow it incorrectly updates someone's calendar items? A: Besides restoring from backup, or manually fixing the item, there is no way to restore a calendar item.
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Thursday, March 01, 2007 7:18 PM

What do the errors 0x8004011D and 0x800040005 in the Exchange tool represent?

Q: I have ran the MSExTMz.bat file and out of nearly 1500 mailboxes I received about 10 errors for specific CN recipients with the following two error scenarios: I am using V2 of the Exchange tool; 1) Unable to open mailbox (0x8004011D) and (0x80004005)
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Thursday, March 01, 2007 7:17 PM

If I run the Time Zone Data Update Tool and then my hosted Exchange provider runs it also, is there any risks?

Q: I've contacted my hosted Exchange provider and they haven't responded, if I run the Time Zone Data Update Tool and then my hosted Exchange provider runs it also, is there any risks? A: typically there is no problem with old items getting rebased twice.
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Thursday, March 01, 2007 7:17 PM

Will the Exchange tool update all meeting reminders, regardless if the user's Outlook client has never been in on-line mode?

Q: Will the Exchange tool update all meeting reminders, regardless if the user's Outlook client has never been in on-line mode? There seems to be a lot of confusion around this topic. Thanks. A: The Exchange tool can update meeting reminders even if the
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Thursday, March 01, 2007 7:16 PM

Where do I get the CDO patch for Exchange 2000?

Q: Where do I get the CDO patch for Exchange 2000? A: please go to http://support.microsoft.com/gp/lifean22 to see info on how to get the Exchange 2000 CDO patch.
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Thursday, March 01, 2007 7:16 PM

Can you tell me when in the process of running the Exchange Tool (v2) the MsExTmzCfg.xml is created?

Q: can you tell me when in the process of running the Exchange Tool (v2) the MsExTmzCfg.xml is created? I want to run the tool from scratch again and I'm not sure if the xml came with the installation or if it was created later. A: The MsExTmzCfg.xml
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Thursday, March 01, 2007 7:15 PM

Is it true that uninitialized mailboxes will not be updated properly with the Exchange tool?

Q: Is it true that if I use the Exchange Time Zone Updater Tool to fix the calendar data for a mailbox that has never had it's Outlook client configured in on-line mode that all mailbox related reminders will not be updated and will remain one hour behind?
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Thursday, March 01, 2007 7:14 PM

Is the exchange calendar update required for Exchange 2003?

Q: Is the exchange calendar update required for Exchange 2003? Or does the patch cover everything? I have a mixed environment with and Exchange 2000 and 2003 server A: the calendar update tools are not required. The tools are there to help you move in
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Thursday, March 01, 2007 7:10 PM

Is the Exchange tool required for both 2003 and 2000 and is there a different version for each?

Q: I need some clarification on the DST update process for Exchange 2000. It looks like Exchange 2003 has a patch that 2000 doesn't have. It appears that the Exchange tool is required for both versions. Is that correct? A: Please go to http://support.microsoft.com/gp/lifean22
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Thursday, March 01, 2007 7:08 PM

Is there any way to check which mailbox has not been rebasing?

Q: Is there any way to check which mailbox has not been rebasing? We are going to distribute the Outlook tool to each user with SMS and running it on /quiet mode to rebase the default profile once OS install done. Then want to use Exchange tool to do
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Thursday, March 01, 2007 7:08 PM

Do you think there is a lot of email flow because of same time rebasing?

Q: We have 90K+ user mailboxes over different time zone. We want client rebase their own mailbox first with the Outlook rebasing tool and SMS push quiet mode.Then rebase rest mailbox. Do you think there is a lot of email flow because of same time rebasing?
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Thursday, March 01, 2007 7:07 PM

How to use the Time Zone Extraction Mode of Exchange to determine whether users are running the outlook rebasing tool?

Q: How to use the Time Zone Extraction Mode of Exchange to determine whether users are running the outlook rebasing tool? We are going to push the outlook tool with OS update to user with SMS. Once user logon, the Outlook tool will start in /quiet mode.
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Thursday, March 01, 2007 7:06 PM

the tool is returning an OWA time zone, but even after manually modifying the time zone properties from my outlook client, the tool is still not picking anything up for the OutlookTimeZone.

Q: In my test case, the tool is returning an OWA time zone, but even after manually modifying the time zone properties from my outlook client, the tool is still not picking anything up for the OutlookTimeZone A: Do you know where your users are in respect
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Thursday, March 01, 2007 7:05 PM

The Outlook tool on the client side only updates single instance meetings right?

Q: the Outlook tool on the client side only updates single instance meetings right? Or will it take care of recurring meetings as well? A: The Outlook tool will also rebase recurring meetings as well. The only real difference between the Exchange and
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Thursday, March 01, 2007 7:05 PM

If someone organized a meeting on a public calendar by browsing to that calendar and clicking a time and attendees from said calendar, does that count as direct booking?

Q: If someone organized a meeting on a public calendar by browsing to that calendar and clicking a time and attendees from said calendar, does that count as direct booking? A: If the appointment is in a public folder, you will need to use the Outlook
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