Microsoft System Center Service Manager - beta available
System Center Service Manager links IT to the business by enabling IT organizations to respond to changing business needs while delivering reliable and cost-effective IT services. Service Manager is an extensible platform that delivers out-of-box workflows to automate IT operations around incident and problem resolution, IT change control, and asset lifecycle management. Leveraging a model-based CMDB, Service Manager complements Configuration Manager and Operations Manager by serving as the central hub through which all IT assets and processes are tracked, playing a critical role in driving the value of IT services to the business.
To get onto the beta, register your interest here:
http://connect.microsoft.com/SystemCenter
Dave
