269 responses and still going!

Chathi — Tue, 09 Jan 2007 22:18:00 GMT

I am still hoping for a much larger response rate considering that there are a great number of you who are actively participating in User Groups. Please feel free to get the word out. Here are some initial numbers:

1. On where the responses are coming from: Majority of the responses are from the US and Canada regions. It would be great to see more responses from other regions.

Where are you located?	#	% of Total
Asia	2	1%
Australia	19	7%
Canada	83	31%
European Union (EU)	2	1%
Middle East	1	0%
Other	1	0%
South America	2	1%
US	159	59%
Total	269	100%

2. On satisfaction with local Microsoft office: Interestingly enough a large number of responses show a positive experience with regards to local office interaction. Of those who have expressed their dissatisfaction, I have reviewed your verbatims and will follow-up.

On a scale of 1-7 where 1 is not effective and 7 is very effective, how effective is your local Microsoft office support?	#	% of Total
1	18	7%
2	18	7%
3	16	6%
4	40	15%
5	64	24%
6	77	29%
7	36	13%
Total	269	100%

3. On Culminis or INETA as a resource:

If you are a User Group leader please rate the following user group specific resources. (1 = no value, 7 = extremely valuable). If you are not a user group leader please select N/A: Culminis	#	% of Total: 60(excluding N/A)
1	6	10%
2	4	7%
3	5	8%
4	7	12%
5	9	15%
6	9	15%
7	20	33%
N/A	209	78%

If you are a User Group leader please rate the following user group specific resources. (1 = no value, 7 = extremely valuable). If you are not a user group leader please select N/A: INETA	#	% of Total: 33(excluding N/A)
1	5	15%
2	1	3%
3	4	12%
4	8	24%
5	4	12%
6	3	9%
7	8	24%
N/A	236	88%

Thank for you all your responses. The survey is open till the end of this month, so please keep 'em coming.

Chandana

Chandana Hathi (MSFT) WebLog : User Group Survey

269 responses and still going!