I am still hoping for a much larger response rate considering that there are a great number of you who are actively participating in User Groups. Please feel free to get the word out. Here are some initial numbers:

1. On where the responses are coming from: Majority of the responses are from the US and Canada regions. It would be great to see more responses from other regions.

Where are you located?

                #

   % of Total

Asia

2

1%

Australia

19

7%

Canada

83

31%

European Union (EU)

2

1%

Middle East

1

0%

Other

1

0%

South America

2

1%

US

159

59%

Total

269

100%

 2. On satisfaction with local Microsoft office: Interestingly enough a large number of responses show a positive experience with regards to local office interaction. Of those who have expressed their dissatisfaction, I have reviewed your verbatims and will follow-up.

On a scale of 1-7 where 1 is not effective and 7 is very effective, how effective is your local Microsoft office support?

                #

   % of Total

1

18

7%

2

18

7%

3

16

6%

4

40

15%

5

64

24%

6

77

29%

7

36

13%

Total

269

100%

 

3. On Culminis or INETA as a resource:

If you are a User Group leader please rate the following user group specific resources. (1 = no value, 7 = extremely valuable). If you are not a user group leader please select N/A: Culminis

       # 

     % of Total: 60(excluding N/A)

 

1

6

10%

2

4

7%

3

5

8%

4

7

12%

5

9

15%

6

9

15%

7

20

33%

N/A

209

78%

If you are a User Group leader please rate the following user group specific resources. (1 = no value, 7 = extremely valuable). If you are not a user group leader please select N/A: INETA

       # 

     % of Total: 33(excluding N/A)

1

5

15%

2

1

3%

3

4

12%

4

8

24%

5

4

12%

6

3

9%

7

8

24%

N/A

236

88%

 

Thank for you all your responses. The survey is open till the end of this month, so please keep 'em coming.

Chandana