No need to open a support incident to receive Hotfix

Microsoft has eased the process of requesting hotfixes. You no longer have to wait to open a support ticket; talk to a representative for requesting the hotfix.

You can do it yourself now!!!

How? Just go to http://go.microsoft.com/?linkid=6516433 and enter the following information:

• Country of residence
• KB Article Number
• Platform [x86/x64/ia64]
• Product Language
• Your Email Address

Once you submit the request, you should be receiving an email with the link to download the hotfix.

Now this is a lot simpler.