Q&A from Windows Mobile with Windows SBS 2003 & Exchange Server 2003 webcast

BOBblog — Sat, 01 Dec 2007 00:55:00 GMT

Below are the follow-up questions & answers from the Thursday, November 29, 2007, webcast “Windows Mobile with Windows SBS 2003 & Exchange Server 2003” (http://www.msreadiness.com/CourseDetail.aspx?id=6738). To download the PowerPoint presentation, please visit http://oem.microsoft.com/script/contentPage.aspx?pageid=563557. On that page, you will also see a PDF document with step-by-step instructions including screenshots walking you through the entire configuration process.

For those of you who attended the live event, I apologize again for the technical difficulties we experienced and appreciate your patience as we work through the initial “learning experiences” with the new version of Live Meeting. The event has been re-recorded and the on-demand version has the full working demonstration of all the configuration steps.

Q: Does Windows Mobile 5 support online Global Address List (GAL) lookup when run against Exchange Server 2003 SP2?

A: Yes, as long as the mobile device includes the Messaging and Security Feature Pack (MSFP). Check with you mobile provider to verify that your device includes this feature set. Also, check out http://technet.microsoft.com/en-us/aa995996.aspx for details of mobile features that are supported by Exchange Server 2003 SP2.

Q: Does your Windows SBS 2003 server need to be an active email server or can it just send and receive email via a connector to your ISP?

A: Windows Mobile devices synchronize with the information stored in the Exchange Server message store. So as long as e-mails are being delivered from your ISP into your Exchange Server, you should be good to go.

Q: Is the mobile version of Remote Desktop built into Windows Mobile 6 or is it an add on?

A: It is part of Windows Mobile 6; however, not all mobile devices are shipped with this functionality installed. When purchasing a mobile device, please verify that the manufacturer and model you are interested in supports this feature.

5W/50 Series - Q&A from Configure and Manage Exchange Server 2003 on Windows SBS 2003

BOBblog — Mon, 29 Oct 2007 20:04:00 GMT

Below are the follow-up questions & answers from the Thursday, October 25, 2007, webcast “Configure and Manage Exchange Server 2003 on Windows SBS 2003” (http://www.msreadiness.com/CourseDetail.aspx?id=6513). This webcast is part of the 5W/50 series of events, check out all of the webcasts and download all of the PowerPoint presentations at http://www.mssmallbiz.com/sbstraining/.

Q: How do I configure Exchange Server 2003 to allow different users in my organization to send e-mails using different outbound addresses? For example, some users with @fabrikam.com and others with @contoso.com.

A: You can create E-mail Address Recipient Policies with different primary SMTP addresses. Modify the policy’s filter rules on the General tab to assign each policy to the desired users.

Q: How do I set up an MX record so my Exchange Server can send and receive e-mail?

A: You need to contact your ISP or whoever is administering the public/external DNS server for your domain and have them first create an address (A) record that points to your server’s public IP address. For example, a host name of mail.fabrikam.com with an address of 1.2.3.4. Then they need to create a mail exchanger (MX) record that specifies that host name. You do not need to modify or manually configure your Windows SBS internal DNS server, but you do need to make sure you run through the Configure E-mail and Internet Connection Wizard (CEICW).

Q: Can I use my Windows SBS 2003 server to host e-mail using Exchange but use a 3rd party to host my web site? How do I do that?

A: Yes, in fact that is recommended in most cases. You need to contact your ISP or whoever is administering the public/external DNS server for your domain and have them create an address (A) record that points to the 3rd party’s web server public IP address. For example, www.fabrikam.com with an address of 9.8.7.6. This address will be different than your mail server’s address (see previous question).

Q: Which takes more disk space, the Exchange information store database or the transaction logs?

A: In most small business environments with a regularly scheduled full backup, the information store will grow to require much more space (up to 75GB with Exchange Server 2003 SP2) than the transaction logs. But if you send/receive a high volume of large e-mails, your log files can become very large as well.

Q: Does message filtering only work with SMTP or also when using the POP3 Connector?

A: Filtering can only be enabled for SMTP.

Q: I subscribe to a mailing list that IMF intermittently blocks/bounces even though I've added the address to the Safe Senders list. How can I get IMF to stop blocking/bouncing that particular mail?

A: You would need to adjust the Gateway Blocking Configuration settings and raise the SCL rating. This would allow messages to be delivered to your mailbox, where the Store Junk E-mail Configuration settings would then be used to decide whether or not to put messages into the Junk E-mail folder.

Q: Can you move the information store database?

A: Yes, please see http://support.microsoft.com/kb/821915.

Q: What is the best practice for migrating archive or PST files for a user?

A: Please see http://support.microsoft.com/kb/328871.

Q: What's the typical size of a users mailbox? Is there a maximum size?

A: The default is 175 MB, you can increase/decrease depending on the number of users in your organization and the maximum information store size of 75GB. Please see http://www.microsoft.com/technet/prodtechnol/sbs/2003/support/6cf4d82d-db94-4a9e-b954-35a048d850bd.mspx.

Q: How do you view the Archive emails when using that setting with IMF?

A: Messages are archived in the UCEArchive folder. By default this folder is created in \exchsrvr\mailroot\vsi 1 folder - where 1 is the instance number of SMTP virtual server. Also, please see http://msexchangeteam.com/archive/2005/07/18/407838.aspx and http://hellomate.typepad.com/exchange/2004/06/imf_archive_man.html.

Where System Builders Talk Shop... : Exchange

Q&A from Windows Mobile with Windows SBS 2003 & Exchange Server 2003 webcast

5W/50 Series - Q&A from Configure and Manage Exchange Server 2003 on Windows SBS 2003