http://blogs.technet.com/b2ix/archive/2007/02/23/support-forums-via-video.aspxAlex Barnett has a post pointing to Chris Prillo's video tech support experiment and wonders if this is the beginning of an online video-based technical support network. Given the amount of interest in UGC, videos, and all of the various home improvementenCommunityServer 2.1 SP1 (Build: 61025.2)