February 2007 - Posts

Support forums via video?
23 February 07 11:42 AM

Alex Barnett has a post pointing to Chris Prillo's video tech support experiment and wonders if this is the beginning of an online video-based technical support network. Given the amount of interest in UGC, videos, and all of the various home improvement Read More...

Postedby b2ix | 0 Comments    

Filed under: community, forums, video

A touch of love...
14 February 07 08:18 AM

I love recap posts. For those of us who weren't able to attend the CommunityNext summit, I found recaps by Anastasia , Lee and Tara quite useful. I personally find it helpful to see how others view the same content -- that alone makes it that much more Read More...

Postedby b2ix | 1 Comments    

Filed under: community