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Update: Solution for WSUS Export Bug is now available for WSUS 3.x SP2

Update: Solution for WSUS Export Bug is now available for WSUS 3.x SP2

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I am pleased to announce that, as of today, a fix for this issue is available from Microsoft for WSUS 3.x, in addition to the Windows Server 2012 update that we published last week.

WSUS 3.x ships back to Windows Server 2003 R2, and ships in x86 and 64-bit versions. This requires additional testing above and beyond what we did for Windows Server 2012, which applies only to that OS and is for 64-bit only. Additionally, the packaging format for Windows Server 2012 is different from what we must use for downlevel OS versions.

An article describing how to get this update is available at:

Please see my last blog post for more engineering details about why this problem happened in the first place and what decisions we made to try to make this update as bulletproof as possible. This update rolls up and includes all updates to WSUS 3.2, including KB2734608. WSUS 3 SP2 must be installed before you install this update.

Also, I just wanted to take this opportunity to reiterate that all versions of WSUS prior to WSUS 3.0 SP2 are no longer being maintained or supported. WSUS 3.0 SP2 is a free download from the Microsoft Download Center, and any customers using older versions of WSUS should install both WSUS 3.0 SP2 and this hotfix as soon as possible.

Thanks,
The WSUS Team

Comments
  • hello,

    SCCM2012 I am installing on Windows server 2012 standard and I have no problems with WSUS.

    Below find events:

    The application (Windows Server Update Services, from vendor Microsoft) was hard-blocked and raised the Following: Windows Server Update Services is incompatible with this version of Windows. For more information, contact Microsoft.

    and logs is in SCCM: Supported WSUS Server version is not installed. Please install WSUS 3.0 SP1 Server or above.

    I can not install WSUS30-KB972455-x64/WSUS-KB2720211-x64/WSUS-KB2734608-x64/Windows8-RT-KB2764462-x64

    could you help me?

  • I receiving the "I am receiving the same error: "An error occurred during the installation of assembly. Microsoft.UpdateServices.Utils,fileVersion="3.1.7600.262" ,version="3.1.6001.001" ,culture="neutral" as well on Windows 2003 SP2 with WSUS 3 SP2.

    Any ideas?

  • .....anyone? Looks like I'm going to have to rebuild my WSUS server as the updated has totally killed it. Thanks guys :-(

  • By the way, did you stop WSUS service and/or the web service when running the installation?

  • I am receiving the same error as well:

    "An error occurred during the installation of assembly. Microsoft.UpdateServices.Utils,fileVersion="3.1.7600.262" ,version="3.1.6001.001" ,culture="neutral" ,publicKeyToken="31BF3856AD364E35" ,processorArchitecture="MSIL". Please refer to Help and support for more information. HRESULT: 0x80070020.

    I'm also running Server 2008 Ent x64, WSUS 3.0 SP2 and DotNet4

    What is a possible resolution to this error?

  • (Minor correction to by first post)

    I am receiving the same error as well:

    "An error occurred during the installation of assembly. Microsoft.UpdateServices.Utils,fileVersion="3.1.7600.262" ,version="3.1.6001.001" ,culture="neutral" ,publicKeyToken="31BF" ,processorArchitecture="MSIL". Please refer to Help and support for more information. HRESULT: 0x80070020.

    I'm also running Server 2008 Ent x64, WSUS 3.0 SP2 and DotNet4

    What is a possible resolution to this error?

  • @Mike P

    I think I found a resolution. Try the following steps.

    1. Copy the Update to root of C:\

    2. Reboot the WSUS Server

    3. Run Command Prompt as Administrator

    4. Navigate and Execute through Command Prompt

  • @Jay Wodka

    Resolution doesn't work.

    I placed the update at the root of C:\

    Rebooted my server.

    Opened CMD prompt as the admin and ran:

    iisreset/stop

    net stop wsusservice

    Then I ran WSUS-KB2828185-x86.EXE

    Still got the same error:

    "An error occurred during the installation of assembly. Microsoft.UpdateServices.Utils,fileVersion="3.1.7600.262" ,version="3.1.6001.001" ,culture="neutral" ,publicKeyToken="31BF3856AD364E35" ,processorArchitecture="MSIL". Please refer to Help and support for more information.

    I am running Windows 2008 SP2, 32-bit.

  • Update: I am also using WSUS 3.0 SP2

  • I am getting that same fileversion error on a freshing installed 2k8 server x64, wsus 3.0 sp2.  Solution ?

  • We have 7 disconnected networks.

    I am getting the exact same error  

    "An error occurred during the installation of assembly. Microsoft.UpdateServices.Utils,fileVersion="3.1.7600.262" ,version="3.1.6001.001" ,culture="neutral" ,publicKeyToken="31BF3856AD364E35" ,processorArchitecture="MSIL". Please refer to Help and support for more information.

    on my first two disconnected servers I installed the patch.  

    Windows 2008 SP2, 64-bit.

    and

    Windows 2008 SP2, 32-bit.

    On both systems, now my MMC snap-in does not work.   What can be done?

    Thank you.

  • I also encountered the same error on Microsoft.UpdateServices.Utils (HRESULT: 0x80070020) when installing the KB2828185 update on the server which previously had only KB2720211 installed. I have found the following solution to this problem:

    1. Stop any third-party programs and services which can interfere with updates (e.g., antivirus).

    2. Stop IIS and WSUS services:

       iisreset /stop

       net stop wsusservice

    3. Disable IIS WWW and WSUS services (this is the critical step which is not documented anywhere):

       sc config wsusservice start= disabled

       sc config w3svc start= disabled

    4. Now install the KB2828185 update — it should install without encountering the HRESULT: 0x80070020 error. Apparently this error occurs because the update installer restarts IIS and WSUS services before all file operations are completed, and then the Microsoft.UpdateServices.Utils file cannot be updated because it is in use by those services. Disabling these services prevents their startup during this critical time and avoids the problem.

    5. Reenable IIS WWW and WSUS services:

       sc config wsusservice start= auto

       sc config w3svc start= auto

    6. Start IIS and WSUS services:

       iisreset

       net start wsusservice

    This solution seems to work even after a failed attempt to install the KB2828185 update which left WSUS in a broken state.

  • Thank you vsu_  That worked for me...

  • @vsu_, thank you for posting that solution! I will speak with our test engineers and make sure that the relevant test cases are added for any upcoming updates to WSUS, so that this problem does not happen again.

  • Hello.

    The solution posted by VSU_ worked for me! :-)

    Regards.

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