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Re-offer reports confirmed for KB973869

Re-offer reports confirmed for KB973869

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Hi Folks – We have investigated reports that the KB973869 (MS09-037) update is re-offered through Automatic Updates and Windows Update on some x64 systems, after it has already been installed. We have identified some limited scenarios where this is occurring with Windows Server 2003 x64, Windows XP x64, and Windows Server 2003 for Itanium-based systems.   No systems are left unsecure due to this behavior.   A revision to the update detection logic will be published shortly to prevent this update from being re-offered after it has been installed, and to ensure clients accurately describe the updates' installed status.  If you have installed this update, you do not need to re-install the revision.


We apologize for this inconvenience,


The MU Team



  • Thanks so much, Meredith! (and everyone!!) It’s great to hear from you, and it’s such a great encouragement.!

  • So, I read this e-mail chain and I still don't see the solution to the detection problem referenced at the begining of this chain?

  • interesting information thank you

  • Looks like the answer is to wait until MS does something mysterious and magical.

    By the by, got an WinXP64 box built y'day with this very issue.

    Or, sounds like, having watched the update install several times now (does it need a reboot afterward?), I suppose one could uncheck it in the Windows Update and ask it to not talk about that one any more.

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  • interesting information thank you..

  • I just noticed this issue on some of my x64 boxes.  Is there STILL no update for this?  It has been over 6 months since this blog was posted.

  • Still no fix and 0 help from microsoft.

  • I installed WindowsXP-KB972828-x86-ENU.exe and it fixed this issue. Had to download it from microsoft the sent via email with password way. But it fixed the issue.

  • thank you ver much.. very nices

  • I have had the re-offer on our two X64 XP SP3 engineering machines since the "critical" update was pushed out. I am starting to believe that no fix is in the works.

  • Same here. kb973869 in endless loop on my x64 w2k3. 1 year after the mentioned fix. Either the fix didn't work or it only worked for a limited time period.

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