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Re-offer reports confirmed for KB973869

Re-offer reports confirmed for KB973869

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Hi Folks – We have investigated reports that the KB973869 (MS09-037) update is re-offered through Automatic Updates and Windows Update on some x64 systems, after it has already been installed. We have identified some limited scenarios where this is occurring with Windows Server 2003 x64, Windows XP x64, and Windows Server 2003 for Itanium-based systems.   No systems are left unsecure due to this behavior.   A revision to the update detection logic will be published shortly to prevent this update from being re-offered after it has been installed, and to ensure clients accurately describe the updates' installed status.  If you have installed this update, you do not need to re-install the revision.


We apologize for this inconvenience,


The MU Team



  • I've had a similar expericence with Microsoft Update continually re-offering the KB956744 Security Update to XP SP3 (x86).

  • I have this looping problem with KB973869, but the most disturbing thing was calling MS's security group to try and get help.  After being bounced around from one barely English speaking person to another, I finally got someone who told me that I would need to use one of my support incidents or pay for a new one to get this resolved, even though the problem was happening on all of my 64 bit systems and many others I found searching on the internet were having problems as well.

  • Update is continually offering this KB hotfix on a Windows 2003 SBS (32 bit)

  • Will the fix be an update for WSUS? Should we just leave the machines with the update prompt for now and it will just go away?  Lastly, is there an ETA for the detection logic update?

  • Detection logic is also faulty for KB947319 (Security Update for Microsoft Office Web Components).

    It is detected as required for Vista computers that have Access Runtime 2003 installed.  However this update repeatedly fails to install.  Over 40 Vista computers affected.

  • Detection logic is also broken for KB94319 on Windows XP if you have Access Runtime 2003 installed.

    Also, if KB94319 is already installed and an attempt is then ade to install Access Runtime 2003, it will fail.

  • olum ver şurdan linki uğraştırma bizide burayada birşeyler karalayalım heh tamamdır..

  • THX for the good informations.

    Ira from St. Petersburg

  • Is there a fix for this yet????

  • I've had the same re-offer for KB973869 on NON-x64 XP SP3 systems for well over a month now.  PLEASE don't just limit the fix to x64 versions!

  • I have had the re-offer on our two X64 XP SP3 engineering machines since the "critical" update was pushed out. I am starting to believe that no fix is in the works.

  • Detection logic is also broken for KB94319 on Windows XP if you have Access Runtime 2003 installed

  • Microsoft is really lagging on this one.  Still no fix or update about a fix.

  • Microsoft made a very good marketing company

  • Still looks to be happening to me.

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