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The Autonomy of Marketing with Big Data


The Autonomy of Marketing with Big Data

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 We spoke to Jeff Marcoux, Senior Product Marketing Manager for Dynamics CRM, about how big data and data insights have changed marketing. He outlined three ways that companies can use big data to reimagine their marketing efforts.

He also outlined an all-encompassing rule when using data insights for marketing efforts: it’s not about how much data you have, it’s what you do with it. “Large data makes graphs, but significant data tells a story,” said Marcoux. Learning how to leverage significant big data into actionable insights is the key to unlocking its potential as an asset to your business. Here are Jeff’s three key ways companies can do smart things with their data:

  1. Embrace the idea that autonomous marketing, or marketing that is auto-optimized and auto-customized according to customer insights and machine-generated learning, can reinvigorate marketing campaigns. The key being it’s a more responsive marketing campaign that continuously strengthens and adjusts itself.
  2. Use customer insights to create stronger sales-marketing partnerships by increasing positive brand awareness and generating more accurate information on qualified leads and revenue attribution. In other words, more insight contributing to less finger-pointing and, ultimately, greater partnerships. 
  3. Translate data into business impact by building custom sales kits appropriate for every opportunity and every customer, monitoring the end-to-end customer life cycle, and keeping customers hooked. After all, according to Marcoux, “existing customers are the best sellers.”

Data insights will help drive marketing at the deepest strategic levels, providing actionable insights that can constantly be measured against and refined. Remember, it’s not how much data you’ve got, it’s what you do with it. If your organization has started to use data insights in your marketing efforts, do you have any tips on how to better use data? Sound off in the comments!

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