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    General Troubleshooting steps for the Windows Update issue SYMPTOM Our customers may meet Windows Update related issues. RESOLUTION Here are some general troubleshooting methods for the Windows Update issues. Before moving on, please check the failed updates’ names...
  • Blog Post: Clear the Update Failure Information

    There is a lot of update failure information listed in Windows Update history, how can I delete it? The Windows Update history is a log that records previous attempts of installation. If an update fails to install, an entry will be added. Even if the update has been installed successfully later, either...
  • Blog Post: Windows Update error 80072f8f

    Windows Update error 80072f8f SYMPTOM When running Windows Update, the error code 0x80072f8f was received. CAUSE Regarding the error code 80072f8f, it means “ERROR_INTERNET_DECODING_FAILED” which caused by the Internet Time could not be synchronized with global Update Server....