SYMPTOM When you attempt to browse a website using Internet Explorer 8, instead of seeing the expected website, and error message like the following appears: “This tab has been recovered. A problem with this web page caused Internet...

SYMPTOMS You are setting this registry value so that you can see a custom welcome screen background: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\LogonUI\Background] "OEMBackground"=dword:00000001 However...

SYMPTOMS System Restore points are missing after system reboots. When the issue happens, one or more of the following events could be logged: Event ID 22: Volume Shadow Copy Service error: A critical component required by the Volume Shadow...

SYMPTOM You cannot join a HomeGroup with an error message "Windows cannot set up a HomeGroup on this computer. Error code: 0x80630801". In addition, you may observe the issue that "Peer Networking Grouping" service cannot be started on this...

SYMPTOM Some clients log on with temporary profile with error “User Profile Service failed the logon. User profile cannot be loaded”. Event id 1509 can be found in the application Event Log. The detail of the event id 1509 is something...

SYMPTOM On Windows 7 32bit or b4bit clients, after creating an incoming connection, the system tray icon always displays a red x when no incoming connections are active. However, you can still access internet without problem. See the following...