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In the past I wrote about “Defining the Role of a TechNet Wiki Editor”, today I'll get back to the role topic but this time about the most unseen and unspoken roles that we can find in the TechNet Wiki.
Mentoring is most often defined as a professional relationship in which an experienced person (the mentor) assists another (the mentoree) in developing specific skills and knowledge that will enhance the less-experienced person’s professional and personal growth, however if we search for the definition of “mentor” in a dictionary you may find the following definition: “…a wise and trusted counselor or teacher, or an influential senior sponsor or supporter…”.
In TechNet Wiki context, Mentors may offer counsel; provide information; act as advisers by providing guides, define “policies” and best practices; advocates in a variety of formalized and less formal contexts to mentorees and in certain situations serve as role models. They may provide any or all of the following functions:
Original source to some of this definitions: Mentor's Role
But in TechNet Wiki there is nothing that will stop you for being a Mentor and a Mentoree at the same time.
The visible mentor vs the unseen mentor
In my personal opinion, there are two types of TechNet Wiki Mentors
We can define the “visible mentor” type when the access to him, or to his contributions are open to all of TechNet Community members and the outcomes are measured. Some of his task are:
But one important thing that they have in common, they are measured and the mentors are awarded points or achievements at significant milestones and vary based on contributions.
On the otherwise, the contributions of the “unseen mentor” type cannot be measured, the goals of the relationship between the Mentor and the Mentoree are specified and the access to him can be limited or sometimes exclusive. Some of his task are:
Once again, this contributions are unmeasured and therefore they are not awarded by points or achievements.
Nevertheless, one type doesn’t invalidate the other and a person or Mentor can be both, seen and unseen.
Despite of being one of the most unseen and unspoken TechNet Wiki roles, the mentor Role is in my personal opinion on of the most important roles and without trying to be unfair, I have to give a special emphasis to the unseen mentors out there, and I know a few of them.
BizTalk Wiki Ninja Sandro Pereira (Blog, Wiki, Twitter, Profile)