re: Weekly #WhyMSFT Round-Up 3/23/2012

Tony Tai - MSFT — Mon, 26 Mar 2012 23:46:46 GMT

@Michael Cherry: In the event that an Office 365 customer loses their data by mistake, they may want to review the deleted item and deleted mailbox recovery sections of the Exchange Online Service Description, or see the deleted item and recovery data backup sections of the SharePoint Online Service Description. These are located here: (http://bit.ly/lVfb8s). Of course, for Office 365 we provide financial backing to our commitment to achieve and maintain service levels, under the terms of our SLA: (http://bit.ly/evNqW1). It is nice to hear from you and from Directions on Microsoft.

re: Weekly #WhyMSFT Round-Up 3/23/2012

Michael Cherry — Fri, 23 Mar 2012 19:00:39 GMT

With regards to the where is my data stored--contractually, what rights do I have if my data is lost. Know you don't expect it would ever happen, but what if it does. Appears most cloud contracts limit to one years worth of service payments. What does Office 365 or Skydrive offer in this area?