Why Microsoft

A blog about Microsoft's strategic and technical differentiation.

Are You Missing Something Important?

Are You Missing Something Important?

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To get your point across, style matters. Making your point takes flair and sometimes some swagger, and you always need substance. So, your message needs to be complete and your document’s format needs to be what you intended. Of course, you want to have all of the pieces in your message, including your charts and your images. And you want to have the right look and feel. I like to call this the “fidelity” of the document.

Meet our man in this video. He put his heart and soul into preparing for his proposal. You can imagine his frustration when it doesn't turn out exactly as he intended.

Don’t lose your mojo by using Google Docs to share documents. Share your information and ideas with Office Web Apps.

I've shared Office documents with Google Docs, and here’s what can happen:

  • Critical information in Excel spreadsheet cells disappear. My budget formulas display "ERROR!", and I look like I find second-grade math challenging.
  • The newsletter I’m pulling together loses its charts, so I’m only updating people with half of the information that parents in the school district care about.
  • Images are lost on  invitations, leaving friends feeling ‘flat’ about the party that we know will be the best Daytona 500 event we’ve ever had!
  • Turning to my work at the office on a document, tracked changes disappear and the ‘Comments’ are not tied to the sources. The message doesn’t flow, to say the least. My focus and influence are questionable… Uggh.
  • I’m updating my bio, getting ready to present at an event. Formatting including tabs, paragraph spacing and page margins move around and some drop off. I look ridiculously unprofessional, and I’ve lost the emphasis and style I’ve just labored over.
  • Next, I finalize the presentation. My PowerPoint fonts are changed, and animations and transitions are missing. At the event, I lose the attention of customers in delivering it.

In short, the people you communicate with can get the wrong message, because Google Docs often doesn’t deliver your Office documents the way you created them on the desktop –They can get lost in translation, become incomplete, and certainly lack the sizzle.

With Office Web Apps I create, access, edit and share Word, Excel, PowerPoint and OneNote documents using either Windows Live SkyDrive, or SharePoint. Show me, you say? Take a look at the differences between using Office Web Apps and Google Docs.

Your mojo and your style matter. Viisit our Office Facebook page. You can post, share, and learn more about the differences people find in using Office Web Apps versus Google Docs.

If you’re ready to get your feet wet with cloud computing, you can try SkyDrive. -- It’s free!

Comments
  • Microsoft never has this problem between the different versions of Office.

  • "Data security and privacy is big concern for businesses. Whether its safe or not is a bigger concern, but there are many new entrants in the market. Will be interesting to see how tools such as CollateBox http://www.collatebox.com/  compete against Google. Saw their video it looks very interesting www.youtube.com/watch

    JOhn"

  • "... get your feet wet with cloud computing..." Cloud computing? Really? If it is Cloud Computing, why do I need all that software on my desktop? No thanks!

  • @Collate: Did you know that Office 365’s SharePoint online helps you share data in the cloud (http://bit.ly/xX9rP3) and Office 365 sets the standard for security, as well? http://bit.ly/vZ6bNj)

    @Derik: In our experience working with customers, we’ve learned that moving to the cloud doesn’t mean abandoning desktop investments, as Google advocates. In fact, given that nine out of ten Google users also use Office, file fidelity is a real issue for them. Going Google isn’t simple. Not only that, Google users find that they need to install add-ons to make Google Apps work, such as Google App Sync for Outlook, Google Cloud Connnect, and the Chrome browser.  Here’s what Office 365 customer and former Google Docs customer, Paul Lovette tells us: “We’re accustomed to using Microsoft Office products and wanted to continue to use them, so the compatibility issues with Google Docs caused concern.” (http://bit.ly/omcbco

  • @Tony, I'm going to have to disagree with some of what you've said. Users do not "have" to use add-on products, some do because they can't imagine using something else other than Office. Once they get in and use Docs, they realize they don't need office. As for Outlook, once users realize what they really do in Outlook can be done in Gmail, they abandon it fairly quickly; from my experience anyways. The only users that "need" office, which Google readily admits, are the power Excel users, but that too is changing.

    The thing about Google is "it just works" and is easy to deploy. Not easy to deploy? Have you read your own Office 365 deployment guide? Cheers!

  • @Derik: You might be interested in how Quest Software recently spent 30 minutes migrating to Office 365 from another cloud platform very easily, producing this white paper about their transition, which yielded 35% cost savings (http://bit.ly/wcoWq4). When I speak with customers, again and again, they tell me how they won’t even consider using Google Docs, with functionality that is inferior to that in Office 365. On just about every call they tell me that they don’t want to “rip and replace” Office, a product that they have known and trusted for years. Retraining to become productive with other tools when they are already productive and happy with what they have, just doesn’t make sense.

  • @Tony, you might be interested in knowing that I worked for Quest Software up until December and they were in no way running a "Cloud based email system", so that is incorrect...I know that whole Quest team, and that White Paper is for their Public Sector team, which is very small, so you cannot say all of Quest has migrated, it's misleading.

    I don't disagree that people are used to using Office, neither does Google, but when customers get in and take a look at Google Docs; their reaction is "huh, this is almost the same as office." See, Microsoft is just marketing to people that are "traditional" IT consumers; the users of tomorrow, you know, the future, are used to things like Facebook, Twitter, Google+, etc; they are not afraid of change and are much more tech savvy. Continuing to rely on, and market to, "people who are used to using Office" is very short sited. You know what people that don't want to learn new technology, or a new way of thinking, do? They great you at the door of your local mega-store

    Oh, and I wouldn't say these users are "happy with what they have" but feel free to think they are ;)

  • As a parent of a high school and college student, I can say that they have no interest in client software.  They use, and prefer, Google Docs.  It just works from any device and from anywhere (at school, home or on the road). Sorry Microsoft, they see your model as outdated and are just not interested.

  • @The New Generation, @Derik: Yes, Derik, I agree that the case study discusses migration for their public sector team.

    Like I do, student and business users of today and tomorrow take advantage of Office 365, Microsoft’s cloud productivity service which incorporates email, IM, document collaboration, video conferencing, shared calendars and email services, available in the cloud. Microsoft offers alternatives for those who want to work with cloud services, desktop tools, or some of each. Office 365 works from anywhere: at school, at home, from a mobile device, or at work (http://bit.ly/xO5jav). Here is some of the latest news about schools (http://bit.ly/xwmYeC) and businesses (http://bit.ly/xRbO1O) using the cloud service, and on switching to its Office Web Apps (http://bit.ly/wLm2K0).  

  • Hi John, I checked out this site called CollateBox (http://www.collatebox.com) referred here in your comment. It looks quite innovative and after reading their blog posts I think it will be a dropbox + evernote for excel and Google docs data. I registered for the beta access and they promised to show me a one-to-one demo.

  • This is what happens when old, slow to respond, companies get desperate. I'll say it again, MS is selling to the IT crowd of yesteryear, not to the the IT users of tomorrow. The users of tomorrow are Facebook and Twitter users where change just happens. And, as usual, MS's blog post is full of false information. First, Office 365 is not even a real "Cloud" solution; wake up people, it's nothing more a hosted Exchange environment. Don't believe me? Ask people who are running BPOS how their "transition" to O365 is going! I find MS's point laughable.

    Expertise: bashing Google for, in less than 5 years, building what took MS 10+ years. And why is MS now playing catch up with O365 and trying to be more like Google?

    Trust: Does MS really think people trust them?

    Flexibility: You do not have to get rid of your on-premise applications; that is more MS fodder. MS wants to claim they are flexible, than why are so many customers pigeon holed into having to use Office? Oh, because it's not open and extensible...i.e. not flexible

    Privacy: MS just doesn't understand; the Google Enterprise TOS and so forth are not the same as Consumer. Google cannot/will not use any of your data...period. Something you should know about O365 though, according to their TOS, they, or their partners, reserve the right to move your data at any time without notifying you, the consumer. Why are MS partners accessing "your data"?

    Enabling Quality of Work: Again, any fidelity issues people have with Office are due to MS, not the other vendors. Open Office, Google, etc all have fidelity issues with MS products because MS does not use standards openly; open your eyes customers, again, you have been shoe horned into HAVING to use Office.

    MS is threatened by anything that takes revenue away from Office; anyone that knows MS knows that is where they make the majority of their money. Don't believe it? Than why do you still have to have Office Professional in order to have full "fidelity and functionality" with Office 365?

    Think for yourself customers and use your brains...

  • @Funny: You might not know that Office is based on the OpenXML standard. Office is also the largest deployment for the ODF standard, which public sector clients commonly require. Google Docs, on the other hand, is based on a proprietary standard.

    Through Office 365, business customers can enable the best cloud security today (http://bit.ly/vZ6bNj) and use the best communications today (http://bit.ly/qkrVmc). With Offfice 365, your business works with a trusted provider which shares its cloud practices very publicly, including where your data resides, who can access it and what we do with it (http://bit.ly/zgxl2F).

    We know in speaking with customers that companies which have invested in fluency with tools are not typically interested in a "rip and replace" approach, wholly abandoning investments which help them daily. Many Office 365 customers are small businesses (http://bit.ly/omcbco) leveraging Office 365 in part because of its value and wide range of capabilities. Enterprises (http://bit.ly/xRbO1O) are attracted to the Office 365 E plan which includes Office Professional Plus, as well as the flexibility, potential savings (http://bit.ly/wcoWq4), capabilities, and value coming from cloud deployment in Office 365.

    Yes, while Office 365 includes Exchange Online, you may not have heard that Office 365 includes SharePoint Online for document sharing and collaboration, Lync Online for IM, presence and conferencing, and Office Web Apps. In discussing alternate email implementations, Matt Cain of Gartner states: “Organizations are also looking for systems with the ability to meet specific security, content control and application integration needs.” (http://bit.ly/tPu10a). Unlike other cloud providers, Microsoft offers a range of Office 365 packages (http://bit.ly/xO5jav) so an organization can suit their specific needs.

  • You know, it is funny that you post this.  Something like a simple table in a .docx file is better formatted in Google Docs than Office Web Apps.  twitter.com

  • @Mackenzie: In this demo, you will see completely different results when viewing the same document using the Microsoft web app and using Google Documents.(http://bit.ly/xK3kz8) We saved the same Word file on Windows Live SkyDrive or SharePoint) and Google Apps. The circles highlight key file integrity differences when viewing the file through Word Web App and viewing it with Google Documents.

  • Guess something IS missing Tom, it's YOU! It appears you left Microsoft behind and ran off with Amazon. Say it ain't so, Tom!?! Say it ain't so.

    www.pingzine.com/amazon-snags-office-365-vet-as-ec2-gm-16255

    I guess mojo and style matter don't matter to much to you anymore :(

    @Tony Tai - now it's up to you to fight this fight on your own! We are all counting on you big fella!

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