Each week, we round up industry news and articles that you might have missed. Enjoy this week's selections.

Bloomberg Launches Cloud Archiving For Microsoft Office 365
"Bloomberg Vault for Office 365 is an example of how customers and partners can quickly customize Office 365 and benefit from the latest business communication and collaboration service from Microsoft. More than 300 financial service companies have adopted Bloomberg Vault to manage growing legal and regulatory mandates governing corporate data. Since information management regulations and prudent records retention processes apply to all industries, the combined service from Bloomberg and Microsoft can also aid non-financial organizations."

Office 365 vs. Google Apps: Advantage Microsoft
"Google covers instant messaging and presence awareness, but Microsoft's Lync Online creates a pervasive IM, presence, calling, online meetings, and videoconferencing experience that cuts across Office 365 and Microsoft apps like Dynamics CRM. Google doesn't match what's offered in multiparty online meeting and videoconferencing."

Microsoft Updates Free Migration Planning Tool to 6.0, Adds Cloud Capabilities
"The toolkit will assess whether an organization's PCs running Microsoft Office have the hardware and software requirements to tap into Office 365 services. Microsoft has previously said that Office 365 will work with Office 2010, Office 2007, Office for Mac 2011 and Office for Mac 2008. The toolkit also can provide an assessment about an organization's ability to move to Windows Azure, which is Microsoft's cloud computing platform."

Google Founders Had to Be Talked Out of Ignoring User Email
"Google's customer service remains a problem today, with users complaining that a Google Calendar notification problem went months without being fixed while Google employees rarely responded to complaints. Even for fee-based services, Google support is limited, with 24/7 phone support for the Google Apps business edition available only for emergencies where you can't access the system. While Google has improved customer service over the years, it hasn't matched the levels offered by rivals Apple and Microsoft.”

Google Has 3 Priorities, and Enterprise IT Isn't One of Them
"There are three types of products Google CEO Larry Page prioritizes above all others, and Google Apps for Business isn't one of them. In Google's quarterly earnings call, Page said he thinks of Google's products in three categories: Advertisements, consumer products and new products such as Google+."

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