Hi, my name is Rob Stack and I am currently the newest member of the docs team for System Center Configuration Manager, having arrived here from the United Kingdom in early October. I have been working with SMS since the 2.0 days and managed a worldwide site running SMS 2003 SP2 with 8,000 clients. I played a big part in training staff in my previous job and I've been an active member of some of the SMS communities out there. I’m looking forward to integrating this real-world experience into the documentation, and I hope my background can help make new versions of the product easier to use. Initially, my focus areas will be Desired Configuration Management (DCM) and troubleshooting.