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With Microsoft’s transformation to a Services and Devices company our portfolio of online services has grown rapidly and, with it, the documents, terms and conditions used to purchase them. Microsoft is addressing this by launching a unified and simple “Online Services Terms” document that also provides all customers the best terms Microsoft has to offer for our Online Services.
The Online Services Terms (OST) document replaces the Online Services Use Rights document starting July 1, 2014. The OST will be refreshed on a quarterly basis similar to the Product Use Rights document and is posted at the same location (www.microsoft.com/licensing).
The OST includes:
Launch of the OST represents a significant step forward in simplifying the way customers contract for Online Services with Microsoft. Not only does the OST provide unified set of terms for different online services Microsoft has to offer it also includes the best Privacy, Security, Data Processing and EU Model Clauses by default to all customers all over the world.
To help net out the most significant changes, here are areas we’d like to highlight:
The OST includes Microsoft’s standard commitments on privacy, data processing and data security. These include the terms of Microsoft’s Data Processing Agreement and the EU Model Clauses, which previously were available only via amendment. Now every customer gets these terms, with no amendments required.
The OST provides a single set of privacy terms for Microsoft’s enterprise online services. These terms replace more than a dozen privacy statements that were linked in the OLSUR. Generally, they are more robust than the terms in those privacy statements including, for example, updated provisions on Microsoft’s use of Customer Data and disclosures in response to requests from law enforcement agencies and other third parties.
Security Terms & the EU Model Clauses
The OST now includes the detailed technical security measures that were only provided to customers that signed a Data Processing Agreement or Security Amendment. Microsoft agrees to comply with the EU Model Clauses, but also provides an easy way for customers who do not want those terms to opt out of them.
Office 365 Core Features
The OST provides the core features commitments for Office 365 Services. Microsoft agrees not to change these features during the customer’s subscription.
pp. 4-6, 14-24, 27
Requirements for subscription licenses (SLs) are shorter and simpler.
No Changing Terms During a Subscription
During the term of each subscription, the Online Services terms that apply will not change.
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