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Microsoft is moving decisively on its strategy to deliver a family of devices & services that empower customers around the world, whether at home, work or on the move. At the same time, how customers buy our products and services through volume licensing is experiencing its own transformation.
With the rapid adoption of cloud and hybrid computing, and the proliferation of devices that are increasingly essential to productivity, volume licensing customers are asking for new flexibility to license wide-ranging scenarios, and for greater simplicity to help them manage it all.
We are listening. While today, new agreements allow volume purchasers to deploy traditional and emerging technology with greater ease, we are aiming even higher; our vision is to make it even easier for customers to acquire and manage their Microsoft volume licensing.
Shortly after the Worldwide Partner Conference in July, we shared details about the forthcoming Partner Quotes tool, an intuitive, easy-to-use web-based solution for quoting. The tool is now available across the first group of countries – United States, United Kingdom and Canada – and will reach other locations – Australia, New Zealand and Western Europe – later in Q3 with ongoing expansion through a phased rollout.
Business processes and policies are built into the self-service quoting tool, giving our partners the ability to initiate and complete a customer quote, often without Microsoft intervention. This is a huge step forward in customer service and helps accelerate the overall process by as much as 48 hours, so customers get solutions sooner.
Industry analysts forecast the continued ascension of cloud infrastructure technology as a key market driver for the foreseeable future. For example, IDC’s 3rd Platform describes a vast array of always-connected smart mobile devices and pervasive use of social networking layered over a cloud-based server infrastructure as the primary growth driver of the ICT industry over the next decade. They forecast the underlying wave of IT innovation will be responsible for 75% of the growth as worldwide industry spend moves from $3.2 trillion in 2013 to $5.3 trillion by 2020.**
Addressing this trend, Microsoft’s emphasis on Enterprise Cloud is one of the most exciting areas of technology advancement for our customers. As discussed at a recent press conference, a wave of Microsoft innovation and fresh thinking is reaching customers across a broad range of products related to core infrastructure, application platform, developer platform and Windows Azure in time for a growing number of organizations migrating workloads to the cloud.