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A Microsoft Volume Licensing Expert Answers your Burning Questions on the Enterprise Agreement
This month on the blog we’ve provided a number of resources designed to help our customers get the most of their Enterprise Agreement (EA), featuring benefits available through the EA along with a case study on how a U.K.-based customer cut costs and boost automation with the Enrollment for Core Infrastructure.
Andrew Wolfe, senior product manager for the Enterprise Agreement from the Microsoft Worldwide Licensing and Pricing Group, has answered a few Q&A on the EA that you may find useful. Specifically, his answers provide information about Online Services Enterprise Enrollment, the benefits of CAL Suite Bridges and price re-leveling in a True-up scenario.
Off we go…
Q: My company is looking to add some Online Services to our Enterprise Agreement, specifically Office 365 and Windows Intune. However, we are only looking to add it for a portion of our users. Enrolling everyone through our EA seems entirely too expensive and inflexible as only a portion of our user-base will actually need those services. How can we make adding these services more cost effective?
Andrew: The EA provides a number of flexible methods for a company to start utilizing online services. For companies that already have an EA, you can add Office 365 as an Enterprise Online Service and start transitioning users from your on-premise environment to online at your own pace. This will provide you with a logical method to move a few users, many users or all your users over time with the security to move them back on premise as needed. If you are new to the EA, with the Enterprise Agreement refresh in 2011, customers can now sign Online Service Only EAs. In essence, this will allow you to sign up a portion of your users for Office 365 and Windows Intune, for example. Let’s say your organization has 2,000 desktops but you do not want to license them all with Office 365. You could sign an Enterprise Enrollment for 250 users (the minimum requirement for EAs) for Office 365 E1-E4. As long as the 250-user requirement is met, you may purchase any of the Office 365 offerings in any amount as well as additional products on-premises.
Q: Our IT department would like to transition our more than 1,000 users to Office 365 from Office but we are concerned that we would have to double pay to support the said transition. Would we, in fact, have to double pay?
Andrew: You’ll be glad to know you won’t have to double pay. To help you transition from on-premise to the cloud, we have added Client Access License (CAL) Suite Bridges for Office 365 and Windows Intune. The CAL Suite Bridge helps you maintain licensed coverage for the Core CAL and Enterprise CAL components that don’t have cloud equivalents. When you transition your licenses from on-premises to online services, you benefit from the ability to “redistribute” your CAL Suite to align with the online services license constructs. Therefore, if you plan to move to Office 365 Plan E3-E4, your Core CAL suite would be modified to reflect the use of Microsoft SharePoint Server, Lync Server and Exchange Server.
Additionally, the EA provides transitions that do not require you to forego use rights to perpetual licenses you have at the time of transition, even if you have not yet deployed said licenses. This supports your ability to “transition back” from Office365 using your perpetual (on-premises) Office licenses, for example, should your IT landscape change yet again.
Q: The business I work for has grown dramatically during the past year after we acquired another company. We are expecting to add a large number of new desktops to our EA during our next True-up. With all the new qualified devices we are adding, would we qualify for a discount? Can’t hurt to ask, right?
Andrew: You are right; it certainly doesn’t hurt to ask! Microsoft may re-level your pricing discount should your organization grow and qualify for increased discounts (in your instance, through a corporate acquisition where you increase the number of devices/users in your organization). Such re-leveling would require a new customer price sheet and an amendment to your enrollment to reflect the new discounts, and any re-leveling would apply to all future orders for the remainder of the current agreement term.
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Have a follow up question on the EA? Write us a note in the comments below or visit our EA page on the Microsoft Volume Licensing website. Need additional assistance? Visit the contact us page for additional support or check out the TechNet Forums for more insight.
Feedback welcome: This is our first rendition of the new “mailbag” feature and we would love your input. Do you have suggestions to make this more useful for you? Perhaps you have a question you would like to see in a future mailbag? Feel free to provide them in the comment section.
Editor’s Note: Remember, always check with your account representative or partner on any terms, restrictions or other that may apply within your EA. The answers and examples provided above make assumptions that may not apply to your unique situation and are primarily designed to serve as a guide.