Microsoft Volume Licensing
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Starting this month, customers in the United States and Canada have the option to contact a Microsoft Volume Licensing specialist through an online chat function. The service is available weekdays from 5:00 a.m. to 5:00 p.m. Pacific Time and enables customers to engage in real-time with our representatives in a convenient format.
To use the chat, find either a “Contact Us” or “Connect with Us” button on the page (figure 1); clicking this button will take you to the Contact page where you can click on the Questions icon (figure 2). A dialogue box pops up (figure 3), simply enter your name, email address and a short description of your inquiry and submit via the “Start Chat” button to begin. If you don't see the button, this means that agents are not available.
The new “click-to-chat” function is the newest of a variety of ways customers can access the resources they need to answer all their Microsoft licensing questions. Some additional support features customers may find useful, include:
Of course, feel free to leave comments and questions on this blog or through our Twitter handle @Msft_VL. We are here to help you!
Is this service extends to other countries?
Hi i need to get Details on Hyper-V Licensing