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  • Blog Post: New retail customers are betting on Microsoft for a connected mobile experience

    Look around. Chances are you see your mobile device sitting on the desk, you’re reading this on a mobile device, or you see someone else using a mobile device in your vicinity. In short, mobile is everywhere. And this trend is one reason why Microsoft is at the National Retail Federation’s...
  • Blog Post: The Power of Place – Location Analysis for Retail

    This guest post is written by Simon Thompson, director of commercial solutions, at Microsoft Partner Esri . Technology and the great recession have changed retailing forever. Gone is Clonetown USA with its repetitive retail landscape replaced and redesigned to engage the customer on their own terms...
  • Blog Post: jcpenney enlists Office 365 in its mission to reinvent retail

    Leading national retailer, jcpenney is deploying Office 365 to more than 177,000 employees. jcpenney has more than 1,000 stores nationwide recently underwent a closely watched reinvention of their business. The company emerged with a bold statement expressing the desire to reinvent retail and become...
  • Blog Post: Making Omni-Channel Retailing A Reality

    Leading retailers are leveraging technology to fuel growth and scalability in today’s omni-channel world By Michael Griffiths, global product industry director, Retail & Distribution, Microsoft Business Solutions Just about everyone in the business is talking about “omni...
  • Blog Post: Why connected retailers are making the switch to ERP

    It's true that today's mobile and digitally empowered consumers increasingly are calling the retail shots. With more information, more options, and greater expectations than ever before, they want a highly personalized and value-driven retail experience that delivers consistency of service, ease of interaction...
  • Blog Post: Retailers Increase Consumer Engagement with Microsoft Advertising

    By Shelby Healy – Microsoft Advertising In the past, retailers had a linear, predictable and controlled marketing channel to consumers that went from ads, to mailer, to catalogue, to call, to store visit, to sales representative, to purchase. Today it is all about multi-channel and community...
  • Blog Post: Intelligent Systems Defining New Retail Experiences

    This guest post is by Kevin Dallas, general manager of Windows Embedded at Microsoft There’s been a tremendous amount of change in the retail industry the last few years—much of it at the expense of brick-and-mortar retailers whose chief competitors play by a slightly different set of...
  • Blog Post: Conversations, eCommerce and the New Rules of Engagement

    This guest post is written by Nate Barad , product marketing director at Microsoft Partner Sitecore . Technology improves customer relationships — right? Today, with the majority of consumers rating online purchasing as their “overall favorite,” “easiest” and “most...
  • Blog Post: Microsoft Showcases “The Future of Retail Today” at NRF 2012

    This week, New York will host the National Retail Federation’s 101st Annual Convention & EXPO at the Javits Center, with tens of thousands of attendees, hundreds of speakers, and a keynote from President Bill Clinton . With all eyes on the consumer - whose shopping, how much is being spent...
  • Blog Post: Introducing the Razorfish Connected Retail Experience Platform (code-named “5D”)

    This guest post is written by Luke Hamilton at Microsoft Partner Razorfish . Fresh out of R&D from the Razorfish Emerging Experiences team is a product code-named “5D”. 5D started out as an idea to re-invent personal shopping. Our goal was to create a retail experience platform for...
  • Blog Post: Go Shopping for Business Intelligence at NRF’s 101st BIG Show

    This guest post is written by Annie Bustos at Microsoft Partner Panorama Software . Given their increasing production of data and reliance on the insights it holds, retailers are among the most serious users of business intelligence technology in the world. From customer information and tracking the...
  • Blog Post: Intelligent Systems Changing the Face of Retail

    Microsoft announces preview availability of Windows 8-based platform for industry devices. It can be hard to work in retail these days. With information so readily available, customers can research products at home, check on a store’s reputation, compare prices right in the aisles and ultimately...
  • Blog Post: Microsoft Makes In-Roads with the Retail Industry

    The National Retail Federation kicked off retail’s BIG Show this week and Microsoft is happy to be a part of providing technology solutions announced at the event as retailers are vital to today’s economy supporting more than 41 million jobs in the United States alone. With consumers having...
  • Blog Post: Guest comment: What’s in-store for retail?

    This article appeared in Internet Retailing Magazine Although online may have grabbed the headlines in recent years, the bricks and mortar store still has a vital role to play in the retail landscape. Because while today’s savvy consumers may research products online or chat with their social...
  • Blog Post: Right time, right place, right message – building loyalty in a digital age

    This article appeared in the June 2012 issue of Direct Commerce magazine It wasn’t that long ago that building loyalty for the typical bricks-and-mortar retailer was fairly straightforward. Businesses could rely on in-store relationships and customer service to keep shoppers coming back. But...
  • Blog Post: Surfs Up: Pacific Sunwear Employees Stoked About New Store Portal

    Surfing is no longer only a sport for beach bums. In the last 20 years or so, surfing has developed into a multi-billion dollar industry and a staple of our culture. Similarly, Pacific Sunwear or "PacSun" has grown from a little California surf shop established in 1980 to one of the top names in teen...
  • Blog Post: Retail - Delivering the Future Today

    Driving customers to your brand by offering a complete shopping experience By Michael Griffiths, global product industry director, Retail & Distribution, Microsoft Business Solutions Today’s retail landscape offers unprecedented opportunity even as it presents new challenges. Economic...
  • Blog Post: Guest Column: Building Loyalty in a Digital Age

    by Michael Griffiths, global product director of retail, Microsoft Business Solutions This article appeared in Integrated Solutions for Retailers It wasn’t that long ago that building loyalty for the typical brick‐and‐mortar retailer was fairly straightforward. Businesses could rely on...
  • Blog Post: Retailers Weather Economic Storms in the Cloud with Office 365

    From Microsoft’s General Manager for Worldwide Retail Tracy Issel Retailers are vital to the global economy. Retail is directly or indirectly responsible for 18% U.S. GDP and supports more than 41 million jobs in the United States alone. That’s why the monumental shifts facing the retail...
  • Blog Post: Stein Mart Transforms to an Information Based Culture and Saves $600,000 Annually with Microsoft BI Solution

    Business analytics is a dominant theme in the retail industry these days. New 2011 research on retail technology spend trends from IHL Group and RIS News shows that providing store associates with better tools rose to the top of retail priorities for store systems. Better BI tools lead to smarter store...
  • Blog Post: Create a Better, Faster, Smarter Shopping Experience through the Perfect Shelf!

    This guest post is written by Rose Grabowski, global industry marketing, at Microsoft Partner Dassault Systèmes Social media growth has led to consumers having a greater voice and seeking stronger connections with brands. Introducing them to the product development process is one way to connect...
  • Blog Post: Infusion at NRF: Big innovation at the BIG show

    This guest post is written by Peter Rivera, vice president and creative director at Infusion This week, retailers, innovators and influencers will gather in the Big Apple to hit the BIG Show - the 102 rd National Retail Federation’s flagship industry event for the retail community. The four...
  • Blog Post: European Retailer Tesco Embraces a Cultural Shift with Office 365

    Tesco, a UK-based grocery and merchandise retailer, has chosen to deploy Office 365 across its workforce. Tesco is the largest private employer in Europe and third-largest retailer in the world. Tesco has operations in 14 countries which serve millions of customers every week. As Tesco grew internationally...
  • Blog Post: Office 365: The right fit for global retailer, Helly Hansen

    Helly Hansen, the globally recognized Scandinavian outdoor brand, has chosen Office 365 as their company's communication and social platform. Headquartered in Oslo, Norway, the company operates 39 retail outlets and employs 350 full-time employees across five continents. As we've seen the retail industry...
  • Blog Post: Staying dry with Office 365

    Today's guest post was written by Matthew Gaines, director of technology, 'wichcraft We have a saying here at 'wichcraft: Make people happy while being proud of what you do. We're in the retail food business. Our job is to feed our customers, and our customers are at the core of everything we do...