The Value Discovery Service is one of the Value Realization services that we mentioned in our earlier post, Welcome to the Value Realization Blog.
Many large enterprises, given the complexity of their business environment, operating model, and IT infrastructure find it difficult to visualize how best to use IT to achieve business goals of agility, cost-effectiveness, stronger customer relations, relevance, competitiveness, and, ultimately, improved shareholder value.
The Value Discovery Service helps to create consensus between business and IT stakeholders on what IT-enabled initiatives should be prioritized to generate the greatest business value and create desired capabilities within the organization.
When performing the Value Discovery Service, an Enterprise Architect and team first identify initial ideas and leads about the business’ priorities, tactics, and relevant scenarios that will likely deliver value to the business. These value-delivering scenarios are referred to as “hypotheses.” The Enterprise Architect then tests these hypotheses with business and IT stakeholders in the context of a one-day workshop, further developing scenarios, translating them into possible IT initiatives, and determining the priority of these initiatives.
The Value Discovery Service:
The Value Discovery Service can explore a single initiative, or many initiatives in which an enterprise is interested. The service produces a mutually agreed upon prioritized list of opportunities described by scenarios and value estimates, and provides recommendations about possible Microsoft’s involvement to maximize value.
A Summary Report documenting (i) the prioritized list of initiatives agreed upon by business and IT stakeholders at the workshop (with rationale), and (ii) initiative overviews describing initiatives’ objectives, future capability vision, key business/technology/people changes required, and value estimates.
Through the Value Discovery Service enterprises obtain:
Using information obtained from the enterprise, and expertise and proven practices from Microsoft, we:
Bank X has participated in mergers and acquisitions to increase their client base and portfolio of offerings. Over time the systems at the bank had become overly complex, with much duplication.
The bank decided to rationalize, simplify, and standardize its IT environment, but needed to define a way for implementing this change. The Value Discovery service from Microsoft helped to formulate and evaluate the possible approaches:
Not surprisingly, the final answer chosen by the bank mixed the approaches, but evaluating them initially in their pure form helped the stakeholders to crystallize their priorities, make the trade-offs, and build consensus.