Volume Licensing tools availability is of the utmost importance and we want to assure you that Microsoft has the resources in place to quickly resolve any tool-related issue that may arise. To better support you in this busy time of year, below is Microsoft Volume Licensing tool support information, so you know where to go to quickly get your questions answered. 






LAR and Distributor Support

Reseller Support

End Customer Support

eAgreements for Select, Select Plus, Enterprise, Enterprise Subscription, Open Value and Open Value Subscription


Call Logging Tool (CLT) via https://www.explore.ms

Email eAgreeNA@microsoft.com  or use the phone numbers provided on the eAgreements Contact Us page.

Explore.MS    https://www.explore.ms 

Use the CLT through explore.ms, MSOps Portal at https://msops.microsoft.com or through LIVE CHAT



LicenseWise   http://www.microsoft.com/licensing/licensewise

Email support or https://support.microsoft.com/contactus/


MOET        https://moet.microsoft.com

CLT via https://www.explore.ms



Volume Licensing Service Center (VLSC) https://www.microsoft.com/licensing/servicecenter/

CLT via https://www.explore.ms

Refer to VLSC Contact Us section


Should you have any questions on this information, please do not hesitate to contact your Regional Operations Center using the Call Logging Tool on Explore.ms http://www.explore.ms/ or Microsoft Operations https://msops.microsoft.com/


Thank you for your on-going support. We wish you a successful year-end!