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  • Blog Post: Windows Server 2003 and Payment Card Industry (PCI) Compliance

    Q: (from Frank) Please send me more information related to the risk clients running Windows Server 2003 will face regarding PCI compliance after July 2015. A: I did a Bing search on “Windows Server 2003 PCI” and came across the following: Why you should get current: http://download.microsoft.com/download...
  • Blog Post: Azure for IT Pros Online Event

    Q: (from Bob) I couldn’t attend the SMB Live Day 3 Deep Dive on Azure . Are there any local or online events with similar content? A: As a rule, we promote the Azure SureStep Series as a great starting point for partners looking for introductory, moderate, and advanced materials on getting up-to-speed...
  • Blog Post: Got IUR? Save Money & Sell More!

    Sara, one of my peers asked me to post the following information... Normally I’m reticent to just repost information in the TS2 blog – but honestly, I think Internal Use Rights (IURs) are one of the most underutilized resources by partners, so anything I can do to promote the cause, I will! If you are...
  • Blog Post: Mobile Device Management built into Office 365

    No question on this one! I just watched the Garage video on our announcement of Mobile Device Management being added into Office 365 and there are some great features to allow corporate management of the corporate data that might end up on a personal device. Watch the video for more details: http://microsoft...
  • Blog Post: Adding Exchange Online Archiving to Office 365 Business Plans

    Q: (from Patrick) Can you add al a carte archiving to any business plan? A: Using a Bing search: “"Office 365 business" "legal hold"” I found that Exchange Online Archiving can be added to both Business Essentials and Business Premium according to: http://technet.microsoft.com/en...
  • Blog Post: Moving from Office 365 Enterprise E3 to Office 365 Business Premium

    Q: (from Greg) Clarify the transition plan – if moving from E3 to Business Premium, what happens to Access and Lync? Does the customer need to uninstall and reinstall Office? Will they be rendered useless? A: To see the differences between the Office productivity suite included with Office 365 Business...
  • Blog Post: OneDrive for Business Access by External Users

    Q: (from Bruce) So, is it possible to Share with Everyone (including external people) in One Drive for Business? A: If your organization has opted to enable sharing OneDrive externally, and you select to share a document or folder with “Everyone” it will only include external users that have been included...
  • Blog Post: Office 365 for Non-Profits

    Q: (from Ken) I want to sign up a non-profit customer of mine for Office 365. I remember discussion about a conflict arising from the domain used for the trial period and post but can't remember if we should use their real domain or a temp one for the trial. Also, should the contact information entered...
  • Blog Post: Public Roadmap for Office 365

    Q: (from almost everyone I talk to) What’s coming up next for Office 365? When will (fill in the blank) be available? A: In the distant past, people in my role had limited insight regarding what was on the horizon for new technologies within Microsoft. And often, even if we had insight, we had to be...
  • Blog Post: Intune Published Software Types

    Q: (from Douglas) Can you confirm if InTune can push both MSI and EXE file types? A: The short answer is “Yes”. I went to the Technet Support section of the Windows Intune site ( http://www.microsoft.com/en-us/server-cloud/products/windows-intune/support.aspx#fbid=GRwknOrZtWw ) and after clicking on...
  • Blog Post: Exchange Online Attachment Size Limit

    Q: (from Leianni) Can you tell me what the largest size attachment that can be sent with Exchange online? A: Thank you Bing! A search on “Office 365 attachment size limit” resulted in the following link: http://technet.microsoft.com/en-us/library/exchange-online-limits.aspx which is HUGE wealth of information...
  • Blog Post: Microsoft Azure, Your Customers, Your Future: A Web Series by David Chappell

    I have had the great fortune to attend several of David Chappell’s presentations over the past several years and he is an AWSOME presenter. If you attend the first event and I’m sure you will make time to attend the remaining three events in the series. Microsoft Azure, Your Customers, Your Future If...
  • Blog Post: MCC Events Sweepstakes Announcement - Two All Access Passes to Worldwide Partner Conference!

    For those of you who are not familiar with the Microsoft Community Connections (MCC), they connect you with local organizations to help you educate small businesses on how current technology solutions can help them operate more efficiently and empower them to grow their business. Examples would be the...
  • Blog Post: Office for iPad Weekend Review

    Over the weekend, I spent a few minutes (OK hours...) comparing the new Office for the iPad to other favors of Office including the version for the Windows / IOS / Android Phones, the Web Apps, Windows RT, and the PC. I didn’t include the new native Android version nor the version for the Mac because...
  • Blog Post: Office 365 ProPlus Deployment Options

    Q: (from Dan) One quick question for you as we’re preparing to roll out office pro plus from 365 e3. I believe you indicated it’s possible to download a “traditional” MSI or other kind of installer rather than do the streaming install to every machine in the customer environment. Can you point us in...
  • Blog Post: Verify / Change the Partner of Record (POR) on an Office 365 Subscription

    Q: (from Brian) How do we insure we are the Partner of Record? A: (with help from my peer Todd Sweetser) Although the basic steps documented in JJ’s post on the same topic ( How to Add the Partner of Record (POR) to an Office 365 Beta Account ) are essentially accurate, I thought I would provide an example...
  • Blog Post: Cloud 1-2-3 Academy Workshops and Webinars!

    Over the last few months, the SMB Team at Microsoft has provided dozens of web based ( Cloud 1-2-3 ) and in-person ( SMB Live ) events on the sales, marketing, and technical skills needed to establish a Cloud business practice. The challenge is putting all of those pieces together and figuring out how...
  • Blog Post: Replacing an Exchange SMTP Relay in an Office 365 Environment

    Q: (from Kristy) Looking a bit more into Office 365 for our firm and doing some prep work.... One key item... Our finance/ ERP / billing system application - We email statements, employee paystubs, client invoices and similar items out of it now. And this configuration is quite simple now, as the finance...
  • Blog Post: CRM Training

    Q: (from Gail) I’m looking for training on how to use Microsoft Dynamics CRM that I can share with a customer. A: As a rule, Microsoft leaves training up to our learning partners ( http://www.microsoft.com/learning/en-us/partners.aspx ), but Microsoft hosts some basic, getting started readiness for almost...
  • Blog Post: Deployment Planning Services

    Q: (from Gail) I have a customer who has Deployment Planning Services dollars for Windows desktop – what do I need to do to make sure I can take advantage of those dollars? A: It has been a long time since this topic has been addressed on our blog (March 2010: Exchange Deployment Planning Services )...
  • Blog Post: Does Visual Studio 2010 Professional come with Action Pack?

    Q: (from Shawn) Visual Studio 2010 Professional comes with the action pack correct?   A: Sort of… There are now two Microsoft Action Pack Subscription (MAPS) editions found at: https://partner.microsoft.com/US/program/memsubscriptions Microsoft Action Pack Solution Provider Microsoft Action Pack...
  • Blog Post: Showing All Excel Workbooks on the Taskbar

    Q: (from Phyllis) I have been trying to find the default setting in Excel for automatically opening multiple instances when a new workbook is opened. I can manually open them. I am on Windows 7 Pro and Office 2007. Can you give me a shove in the right direction?   A: It’s interesting – Word and...
  • Blog Post: Which Office 365 plans work with Dynamics CRM Online?

    Q: (from Bill) Quick question, we are now thinking of going with Dynamics CRM.  But I think we cannot use Small Business Premium with Dynamics.  I think we have to go with Mid-Sized business? A: It took me a few minutes to find something, but a the Bing search that produced the winning answer...
  • Blog Post: Lync 2010 Client Licensing

    Q: (from Willie) I know that the Enterprise CAL is not a prerequisite of the Plus CAL, but if the customer only wanted voice functionality would they still need the Standard CAL (I feel confident the answer is yes, but I could not find it in the licensing guide and I didn’t want to assume)? Is there...
  • Blog Post: Up Selling and Cross Selling Windows Intune and Office 365

    Steve Deming I got the opportunity to attend the Worldwide Partner Conference in Los Angeles this week and between partner meetings, I even got to attend some of the breakouts. One of those breakouts was “Up Selling and Cross Selling Windows Intune and Office 365”. Although most of the information was...