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Verify / Change the Partner of Record (POR) on an Office 365 Subscription

Verify / Change the Partner of Record (POR) on an Office 365 Subscription

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Q: (from Brian)

How do we insure we are the Partner of Record?

 

A: (with help from my peer Todd Sweetser)

Although the basic steps documented in JJ’s post on the same topic (How to Add the Partner of Record (POR) to an Office 365 Beta Account) are essentially accurate, I thought I would provide an example with updated screenshots:

1a) From the Small Business Office 365 Administrative console, have the customer select “Manage and purchase licenses” link:

image

 

1b) From the Midsized Business or Enterprise Office 365 Administrative console, have the customer select “Licensing” link:

image

 

2) From the Licenses Subscriptions screen, select one of the active subscription links:

image

 

3) From the Subscriptions Details screen, go to the lower right corner to fill in the partner information:

image

 

4) Have the customer put in your partner cloud ID and click OK:

image

 

SDeming Face  Steve

Comments
  • This is a good tip. But all partners must understand that they are not the partner of record on the "Tenant" account only on the assigned license. I found this out while making a change on a tenant account where my client had added a different Office 365 license and I was NOT the POR. This was a big shock to me and my Microsoft sales reps.

  • I always suspected this, but all of my trials only have one license subscription, so I was never able to verify it. Thanks for the comment/feedback!

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