Josh Condie – With the release of the new Lync Server, Service and Client in both 2013 and Online form, customers in all segments, industries and sizes are on the cusp of experiencing the transformative experience that Unified Communications and Remote Collaboration can bring. With that in mind, Microsoft has release the The Lync Rollout and Adoption Success Kit (RASK): http://technet.microsoft.com/en-us/lync/jj879331
RASK is organized into 3 core components: Rollout Phases, Readiness Focus Areas, and the Deployment Readiness Report. Together, these components create a framework designed for maximum flexibility and easy customization to reflect the unique characteristics of your organization and be relevant to deployments of almost any size or complexity. This adaptable framework allows for easy navigation between phases to support good visibility of what's ahead or what you may have missed if you've discovered RASK after your deployment is already underway.
Why is this important?
The most successful Lync deployments are planned, executed, and maintained with the goal of delivering a stellar end user experience. RASK presents the very best recommendations based on the behaviors and best practices of highly successful customers. Here is a more detailed description of the Core RASK components: http://technet.microsoft.com/en-us/lync/jj879331
How do you get up to speed fast?
This course introduces you to the recommended rollout approach for your Lync solution. Incorporating core focus areas such as awareness, training and support across your project lifecycle, this approach enables you to define and execute a successful end-user readiness and adoption strategy.