If you use Word as your email editor here's a handy shortcut that's worth remembering. Highlight some text then press SHIFT+F3 . This changes the capitalisation of the highlighted text, toggling between these four options: Initial Capitals (also...

I just found out that my team won an award. Something called a 'Silver Lion' from the 52nd Cannes Lions International Advertising Festival. Sadly I'm not in Cannes to receive the award but I'm pretty chuffed nonetheless. In the world of marketing, getting...

Bill Gates recently addressed the annual CIO conference with a presentation about "The New World of Work". Now, I'm normally as cynical as anyone about the latest stream of buzzwords that heralds the imminent arrival of an exciting future where all...

I'll be speaking at the Inbox/Outbox 2005 event this week (on Wednesday 22nd and Thursday 23rd June), delivering Microsoft's keynote presentation in the morning and talking to customers and partners on the Microsoft stand in the afternoon. If you're in...

We all make mistakes while using Outlook. My most common one is deleting emails before I've read them properly. When working in Outlook I'm usually in such a hurry that something weird occasionally happens in my brain soon after I press the delete button...

Calendar out of control? Frustrated that the 28 hour day still hasn't been introduced? Wondering where all the time went? Well join the club and stop whingeing! I don't know how to put more time into every day, but I do know a handy way to make your...

Of course we all know that Outlook is a great place to store emails, calendar appointments and contact information. But not everyone realises that Outlook can function like a pretty efficient file store for just about anything you can throw at it. So...